Reviews for Variant Option Product Options

The Best Custom Product Options app is super easy to use and gives the flexibility my site needs for custom product orders with multiple options and loads of variants within some of those options. I wanted to make a change to my website and was unsuccessful using Shopify's code editing instructions, so I gave it one last shot by messaging the developers of this app to see if their product, which I have already been using and love, might be capable of making the "fix" for me. I had a response within a few hours which included my solution, screenshots verifying they actually looked at MY site to make sure it worked, and a follow-up that they were adding an updated help article for other users. Top-notch customer service is so important when you're running an e-commerce site. I'm really happy I chose this "product option" app out of all of the options!

This app has been very useful in extending my variants as well as add-on prices. Best of all, customer support was very attentive and supported me in customising the app to my theme! Thank you!

I just started using this app a couple weeks ago, and so far it has everything that I needed. It was hard to find an app that has customizable variant options along with the option to upload a file all from the product page, and this app does all of that. The only thing that I think could be improved is the loading time once the add to cart button is hit. Jon and Martin explained to me that the file uploads after add to cart is clicked on, and they also showed me how to add a note to my customers that will let them know, so that works as a work-around for me at the moment. Overall great customer service--Martin and Jon have been extremely helpful and super quick at replying to my questions/concerns.

I tried literally all the top Product Option/Variant apps in the Shopify marketplace and Best Custom Production Options has the most flexible and dependable product config options around (e.g. conditional logic, at least/at most/exactly on multi-swatches). Jon and Martin have been incredibly responsive and even helped me through some integration challenges with another Shopify app to ensure my store operates as expected. Highly recommend this app and team!

I couldn't have successfully created my website without this app. It met every expectation I had for working with repetitive variants. When creating the same options for multiple products but different products having multiple variants, it makes it alot easier to click and duplicate. Customer service is fast and friendly.

Had an issue where the virtual option did not work with my theme. I reached out to them and they immediately answered and deployed an update to their app that resolved the issue at once. Great and professional work by both Jon and Martin. Would definitely recommend this app for anyone that needs an upload feature for their store.

Excelent app, i tried a lot of different apps, but this one is by far the best, plus the support is amazing, solved an issue i had in matter of minutes, really recommend this app!

So many problems with this app. Firstly, options are difficult to organise. Once you add an option e.g. size to Tshirt A, you can duplicate it to Tshirt B easily. But if you suddenly forgot to add the colour option on Tshirt A, duplicating Tshirt A to B will replace all of Tshirt B's unique options, different from Tshirt A. This was extremely annoying as I could not duplicate only one option. You must pay for an external app to have discount code box enabled. If you don't, there's no discount box. I ran into the issue where orders came in without price add-ons. I lost money from that and the customer service said they tried their best but could not figure out why my orders would randomly be placed without price add-ons. This is the absolute worst, it happened twice, out of 10 orders and that's enough to make me delete this app. Customer service was not replied in the nicest manner. I've had better support from another app I found that is better than this for much cheaper, where they could show me screenshots and videos of how to change something. Don't waste your hours adding all the options and then having your website close down for a week to figure out the problem. Pros: I like all the options and the look, especially with the instructions type option where I can add a photo to help shoppers understand the option better. Could be better, honestly.

was supposed to get refunded and then they never replied it did not work like it was supposed to do

App is good, but base level doesnt allow you to add prices to options like other apps do for less money, the option to add prices brings it to $10 less than my entire shopify subscription fee for my business, not great value

A very useful and easy app and a very good service. Any issue or doubt get solved very quickly. Highly recommend it! :)

The best option app I have ever use! Easy to use and team quick response really helps me a lot! Love it!

They are really a great team, very hard-working, and are willing to help their customers. BCPO and relentless app will become the best Apps in Shopify store in the future!

Perfect if you want to sell customizable products, this app will allow your customer to upload images or custom text, very easy to, I really recommend.

Awesome app! Has a great variety of options and really improves your store. Their support is fantastic as well. Highly recommended and will be my first choice in the future.

I offer custom products on my shop and need customers to write what they need on the product. Tried many apps and this one was the one that worked best. The design was clean which I liked and the support was quick and helpful.

Single handedly changed the game on my website. I can now add image AND color swatches to any item. This app has really helped me make different options for my custom clothing. The team is very nice and responds fast. Only regret is not trying it sooner.

I added the app to help with providing my customers a more efficient shopping experience by noting what styles are sold out. There was a minor glitch when I added it but the developers fixed it quickly. I would recommend this app.

neck illusions

2020-07-07

United States

Great program. I had a small hiccup with the add a price but they fixed it right away. very helpful..

I used this app for image swatch options. Seriously, one of the best services I have received. Jon replied even at night on sundays. If he didn’t have an answer, then Martin did. And for any requests I had, there were solutions found that I could work with. Many thanks!

I used this app to add options for a product that needs a lot of size options. At first I had trouble getting it to work on my own because of a theme incompatibility but I sent in an email to their team and heard back within an hour. They said it could take up to four days to fix but by the next morning the issue was solved. That helped a ton when I was ready to formally release my product

I use this app to help make product options because it has multi-selection function, its a really good app., dev team is been really helpful to assist with my problem

I used this app to help me customize a few products on my site and I love how easy it was to set up. Their customer service is amazing and I recommend this app to everyone who would need to customize their products on their site. Extremely user friendly!

Even there a few bugs, the support team helps you very fast, although there are only 2 men. good job

PROS: 1. The guys that write the app are great. They will promptly and timely answer to your questions. Keep going with a good job! 2. The main thing that distinguishes this app from all other similar apps is that this app is written logically, intuitively, and with lots of thought. 3. The interface is very easy to work with, hats down, you won't need to read the FAQ or watch videos. You'll jump right in and start customizing. 4. You can do all the customizations in one app - text, long text color & image swatches, instruction/information bars, grid, buttons, checkboxes, radio boxes, file upload, dropdown. I found only 1 other Shopify app that can do all of the above. 5. You can use HTML code in the instruction fields which makes your page unique and gives tones of possibilities to decorate it in colors, images, font sizes, paragraphs, etc. For those like me who don't understand HTML - there are free automated web sites that would code the HTML. Just search for "word to HTML" on google. 6. This app has the most simple and elegant design on the outside. Simple, clean lines and shapes of the fields and swatches, that would interfere and match any website design. 7. Price is great and compared to other apps and their possibilities, this one wins over anything else. CONS: 1. The app does not interact with AJAX pop up cart. The developers said they are thinking to write their own AJAX pop up cart and I hope they do it soon. This is really important. 2. The price add on didn't work for my theme (bought outside Shopify), however, they fixed it, but, the price add on now appears in the shopping cart as a completely individual product without a photo. Very weird. I wish I was able to at least attach a photo for this new "product" so the customers don't feel as weird as I felt when I saw it.