Reviews for Uplinkly Digital Downloads

The Uplinky app is fantastic, but my comments will address how amazing and selfless their customer support is, because I cannot think of a single customer support experience in my life, where an agent has done so much more than helping with the issue I contacted them about. Needless to say, I highly recommend Uplinky!

Team support is very fast! The problem was solved quickly! It's very friendly to download digital products. I'm just a free user. I still think it's very good and can meet the demand. Thank you again, Kelly

I used the app to upload quilt patterns to my Sweet Waddy Jane shop. Michael stuck with me as we problem solved through an error I made when originally uploading the file. It's all fixed, and his patience, competence and persistence was much appreciated.

This is simply the best download app on shopify and I've pretty much tried or tested every single one of them. I'm selling PDFs and it provides everything I want, from file encryption to PDF stamping. I had a few problems with a security setting (acually an Adobe Acrobat reader bug) and Michael sorted it out very quickly. The support on this app is amazing. I can't recommend it enough if you want to sell PDFs with very good security against copying.

This is tremendous app with outstanding customer support. Michael solved my problem really fast. The thing I like the most is that you can customize this app according on your needs (of course with the help of Michael). I would recommend this product 100% without any hesitation!

The app itself works like a charm. Definitely a welcome upgrade from Shopify's free Digital Download app. We needed to 1) host multiple files per product, 2) assign the same file to multiple products, and 3) product our servers from link sharing. Uplinkly does all that! Plus it's not butt ugly. By far the biggest advantage of going with Uplinkly is the personalized support. Michael has gone above and beyond to help us integrate, even providing input on website tweaks arguably out of the scope of the app. Incredible experience, and we're looking forward to a long term relationship.

Simple and highly configurable. Michael was great at helping us with an order status issue we were encountering

Great app and great service! The team has been available for all of our needs, and make everything possible. The app lets us do a variety of things with our digital products and helped us take our business to the next level. We highly recommend this app and team.

Easy to use. Support is fast and responsive. Does everything you need for all digital versions of a product.

I like everything. A good application and it's good that you can increase or decrease the tariff plan depending on the quantity of goods and the place. It was difficult for me to find an application for my large volume. And this is completely fine. When I could not understand something, the responsive support service solved my questions and helped me find what I was looking for. I also liked the interface. There are many features that are not available in the standard application.

Truly impressed with how the customer service was responsive, professional, yet friendly. They are going the extra mile to make sure the implementation and launch go well. I strongly recommend Uplinky to anyone wishing to sell digital products or digital variants of products.

I have uses this app for handling automatic downloads of music scores for around a year by now. It is easy to handle, reasonable prices for a small business like mine, and the support has always been first class. Quick, helpful and very competent. They even have added new features based on my questions to the support. Recommended.

I had a problem with my file downloads, and reached out to support on a Sunday evening. The issue was fixed pretty much straight away. Now that's what I call support!

If I could give this app a million stars I would. The creator of this app is amazing he saved my entire store for me when shopify wasn't even willing to help at all no support period. When I sent an email to this app for support I got an email back and support was given to me freely. I haven't paid for this app yet because they do offer a free trial so I am in that stage. For them it isn't about money at all it is about the customers...giving them support...making them successful...taking away stress. Customer service is something you cannot replace when it comes to your business. As long as I am with shopify this app will have my business. It has some quite amazing features too! Don't even think about it if you are searching for an app for your digital downloads this is HANDS DOWN the best choice in the app store! I honestly will never be able to say Thank you enough. Keep being amazing and treating people as I was treated. GREAT THINGS are coming your way. There are still good people in the world and you are one of them!

This app works great and the customer service is top notch. I highly recommend. They returned my emails within the same day and helped me customize a template to meet the needs of my store. They went above and beyond helping me with my set up. It's very easy to use and the customers have been very happy with their experience as well.

amazing app! great customer service helped me integrate downloads to my account page for my customers in a few hours! Thank you!

Have used for 2 days so far and it has been great. No problems. Works exactly like it says it would. On the free plan, and support are very contactable and have made some minor adjustments for me like store logo in email template without any hassle at all. Thank you.

Just installed this a day ago. So far it seems to work great. Customer service responded quickly to a question I had.

Wool on the Exe

2020-09-22

United Kingdom

The app works, it's easy to use, and the tech support provided for a problem that was not of their making was exemplary. Truly an amazing company.

Awesome app! It allows you to have multiple files for each variant of the product listing. You can have a base file that is on all variants. You can import existing products from Shopify. You can make the files available on the order confirmation page instantly as well! And customer service is amazing! Michael added on a download button that matched my store theme into my customers purchase history so they can always access their downloads! Super fast response time as well!

EXCELLENT customer support. The team is responsive, thorough in their explanations, and the ultimate problem solvers. Also love this app. Has made providing customers their content much easier than having to create 50 different zapier triggers. 10/10. Highly recommend.

This app is exactly what we needed. We were able to set up a page for downloading our course as well as to watch via streaming. We can send it to our customers as well as sell it as a standalone product. Perfect app. And their support is the best I've experienced in all the apps I used. They helped me set up everything from scratch until it was perfect.

App is brilliant - does everything it says it will. Better yet, the customer service is outstanding.

I'm using this app to try out products users can download. It integrated easily with my Shopify site and most importantly their support has been super helpful even though we're not a paid account yet. Thank you Michael for helping set up a branded email template!!!

This app works smoothly, and great customer service. I've had no problems so far. I only have one ebook for sale, but as I grow my digital library I plan to stay with UpLinky.