Reviews for Uplinkly Digital Downloads

Support Ticket broken. Just says No Connection. Does not support Shopify Collective

LOOK NO FURTHER! This is the app for fixing the digital download issues you have. Fabulous customer service. 50 reviews and they're all 5 stars. Nice job with this app

You need look no further, this is the one! I don’t usually write reviews, but on this occasion I felt compelled to do so. Yes, the app works perfectly, looks great, and is very easy to use. But I mainly want to share the experience we have had with Michael and his team. I am trying to think of adequate words to describe the quality and speed of their customer service, exceptional, impeccable, outstanding. Their customer service should be the standard by which all companies operate, a standard that all companies should strive to attain. Thank you Michael, for all you have done, isupportcharity.org.uk wish you every success, and send you our best wishes.

I love this app. It's easy, intuitive, works very well, and even when I had an issue with my theme, the support team resolved it extremely quickly, even on a holiday... A perfect 10. Special thanks to Michael Thomas.

Great service, provided custom implementation and worked with me on a custom plan to suit my needs. Friendly bandwidth terms and good storage options for the pricing

We could not run our business without this great app. It allows our customers to download our digital products or view them online with built-in safe-guards to protect them. Plus, the developer of the app has been extremely responsive to our questions and has provided use with invaluable suggestions for running and growing our business.

One thousand stars for the performance of this perfect app; ONE MILLION stars for the incredibly rapid-response customer care from its developer, Michael! I knew nothing about digital delivery apps when I went searching for one, so I read the reviews for almost every one available. I ultimately chose Uplinkly Digital Downloads for three reasons: (1) the clear-language description of its capabilities, and (2) the performance ratings from users, but what sealed the deal for me was (3) every single review of UDD stated the unparalleled customer service provided by Michael. Because he is the developer, he knows every tiny detail about the app, and is willing and able to impart knowledge to help his customers. Now, as we all know, there are lots of headaches with new business startup, You need a strong, timely, and reliable tech support; it is comforting, if not vital. And that is the kind of support you will get from Michael. He picked me up and set my feet on solid ground more than once, and I am very grateful. Do yourself a favor, and give Uplinkly DD a try! Best decision I have made, and it will be yours, too.

I have been completely blown away by the customer service from this team. All of my queries have been answered promptly and they go above and beyond every time I reach out. The app itself works wonderfully and I wouldn't be able to run my business without it! 100% recommend!

I love this app! I looked and looked for an option for my digital file download products, and nothing worked quite right. This is perfect! It's easy to use and delivers my products exactly how I want. Also, Michael responded to an email from me right away. Not only did he help me do what I wanted to do, he went above and beyond to make it blend in with my color scheme and theme. Thank you!

I'm *so* glad I found this app. It's perfect for my needs and it works beautifully. In fact, I reached out for support, to adjust how it performs in my store, and Michael made these adjustments very quickly. I also really appreciate being able to begin at the free level, because I only have a few digital products to start, and then grow into the paid levels when I have more products. If you want to sell digital downloads in your Shopify store, this is clearly a superior app with superior support.

Great app, and fantastic support. Michael replies super quickly and has been able to help me with my queries. I looked at many apps for eBooks and I'm so pleased with my choice. Highly recommend.

If there was 10 stars I would've given it. The app works like a charm and the Support is even better! Michael Thomas is always quick with a response and comes up with awesome suggestions on how to get the job done efficiently. Can't recommend this app enough, we pay the subscription with a smile. Keep up the great work!

We used Uplinkly to launch our HOME SKOOL product line and found it to be everything we wanted and more. It was easy to set up and the support team was very responsive in answering our questions. I highly recommend.

I use this app to provide digital patterns to my customers. I have been using this app for months and it is great. No problems. Questions are answered promptly by their support team (they are also very friendly). I'm on their free plan which allows for 10 free product listings (and also has a lot less restrictions compared to other competitors' free plans). I'm coming close to that 10 but I will have no problem transition to their paid plan as it is affordable and their app has been essential for my store.

This app solves our problem and is very easy to use. Customer service is also fast, responsive and helpful.

The best support in the world. Thank you so much Michael, for your help, your patience and the video you made for me. I am so happy. It was a hard work for you, I think. ;-) Kind regards, Barbara

I only sell digital downloads so the quality of a download app is critical. This app has allowed me to create a seamless and customized journey for my customers. I'm always worried when I get a new app - afraid of what lies ahead when it comes to customization and customer service. But, this app? It's far exceeded my expectations. Michael is phenomenal and timely and (ahem) patient when it comes to helping me help my customers. Thank you, Michael, for giving me the BEST APP I use!

We would like to protect the content in PDF. After some research, we decided to try UpLinkly. We are really satified with the application that is very easy to use and intuitive. The support team is top notch. We're very happy and highly recommend UpLinkly for your file delivery on Shopify.

We have few plugins and apps on our shop. BUT Uplinkly is BY FAR THE BEST APP ON SHOPIFY. We sell digital products and Michael and his team are absolutely amazing. The app is great, downloads and file management is easy to follow and has no flaws. I will recommend it to everyone who are looking for file management for download products and best service! If I could give them more than 5 stars I would!!!!! just get it!

After searching for the least expensive and most secure way of delivering ebooks in PDF form, we decided to try Uplinkly with its pdf stamper. People will be less inclined to share when their name is stamped on each page along with a clearly stated copyright. The file can only be downloaded once and is locked so the average users won't be technical enough to figure out how to print or copy pages. Downloads are easy to set up and the process is smooth and easy to track. We had a couple of issues with user error and the support team were amazing at helping to make the download process even easier by adding simple directions to the download page for those with technical challenges. Whenever I've reached out to support they've been incredibly responsive and helpful! I absolutely recommend this plugin.

I absolutely LOVE and swear by this App! If you have e-courses, e-books, pdf or almost any digital product for sale, this is the App for you!!! I love that I'm able to see when a customer has downloaded and how many times, as well as control the availability.

Very easy to use. I can navigate and upload eBooks to my store with zero issue. I emailed tech support to help double check my setting is correct. The team is really excellent. Just like all the other 5 stars review has said. Speedy response time. Very helpful and gave me excellent advice. Thank you team!

Our entire business is based on digital downloads-- Uplinkly is the perfect solution for us. The price point is a perfect fit-- in terms of customer service, all questions on our setup were answered IMMEDIATELY-- they also came up with ideas for customer access beyond what is described and we have now leapfrogged over the competition. TEN STARS!

If I could give this app 10 stars, I would. Easily the best app and customer service experience I've had so far on Shopify. The app itself is a dream for adding digital downloads to products. It's easy to use and understand, with lots of options that were important to me such as 1) using links instead of uploading files; 2) being able to edit the titles of downloads; 3) and making downloads available at checkout. But what really blew me away was Michael's support. He went above and beyond to make my downloads both look AND function exactly as I wanted. He was quick, responsive, collaborative, and genuinely willing and happy to make ANYTHING work. If you need to deliver digital files to customers, don't bother testing out the other apps. This one is a true gem!

This app was easy to use. I got confused upon initial setup but customer service was very responsive and resolved my issues asap.