Reviews for UpCart—Cart Drawer Cart Upsell

Nice product, flexible and well thought out :-), and the service is A1.

Mark was very helpful and the app is amazing

Great app and excellent customer service! UpCart definitely helped us increase our AOV and conversion!

nice experience with the app and the support is very reactive. i'm very satisfied

Surprisingly fast and accurate support from Patti of UpCart. The answer to my question was simple to understand and helped my sort out the discount hierarchy. Well done UpCart.

Stunning cart design that is dysfunctional and dropped my conversion rate significantly. I installed this app for its main function, the discount codes. This function does not work properly, discount codes were not claimed properly or not working at all. I contacted support twice but it's been about a week and this issue has not been resolved yet as of the date I uninstalled the app (they said it's not just in my shop by the way, you would assume an issue like this would be resolved swiftly then). Wasted time in the busiest time of the year in November crashing my conversion rate because of this app, and paid for it to not do its main job (the discount codes) that is meant to do. Not sure what all those other 5-star reviews are for.

Great support. App is now working perfect with our theme.

perfect support and best app :)

Great app en super helpful support. They even helped me with a code issue that was not even related to their app. Thanks!

Perfect support from Jordan! Thank you!

Work is always tedious, complex, and challenging, but having a good app plugin and a responsible team can save you a lot of trouble. Despite some initial hiccups during the usage, the technical team at UpCart provided me with tremendous assistance. They patiently listened to my questions, helped me devise solutions and alternative approaches. I witnessed their proactive and responsible work attitude towards customers, and I feel like I've found a great partner. Currently, I'm only using the basic features of their app, and it has already resulted in more than a 5% increase in product quantity for orders following UpCart's recommendations. This pleasantly surprised me, and now I plan to implement more comprehensive marketing strategies with UpCart's guidance to help my business. I highly recommend UpCart!

This is hands down the best app plugin available for Shopify. They've been responsive to me ever since I installed the app years ago and have helped me customize the look and functionality of the cart until it fits our needs. I couldn't recommend UpCart and their team more!

Incredible! I had two big problems with my shop: - personalised products (photo and text) that weren't added to the basket correctly (the photo that the customer uploaded was no longer uploaded) - and the automatic translation wasn't working on the cartslide Varun's customer service was able to meet all my expectations, and I can only highly recommend it.

We are likely to generate another 150K plus in revenue over a year from the upsell capabilities. The cart itself is designed very well. I would like to see a bit more on the analytics side, and some options need work in the customization area. (i.e note section and the announcement timer). However, I am beyond impressed by the performance.

I wanted some extra changes in my Cart and Pierre really helped me out. Even though I had a lot of questions he was very patient and reliable:) Full Stars for him and for the App it really helps my Shop Thank you

Patti helped me very quickly with my problems, I thank her very much (:

Great support, I like the design, it was easy to setup not like other apps similar to this but having only the cart drawer ruins my other upsell app which is currently making me a lot more upsells. If this app had an option for normal cart then I would keep this app but cart drawer is not an option for my store.

Absolutely phenomenal app and the very best customer support!

I can't express how impressed I am with this app and the exceptional support provided by the Upcart team! Recently, I encountered an incompatibility issue with my theme, but the Upcart team swiftly and efficiently resolved it, offering comprehensive support throughout the process. The impact on our sales has been remarkable since implementing the app. I do have a suggestion to further enhance the app's functionality: consider adding a feature to suggest discounted upsell products. I believe this addition would significantly boost our conversion rates. I eagerly anticipate future updates and improvements from the Upcart team, given the incredible experience I've had so far. Keep up the fantastic work!

Great App, super quick and competent service!

Very nice app and when I had an issue UpCart (Pierre) resolved the issue promptly and perfectly! Definitely recommend this app!

The app is fantastic, the UX increased by a lot and the AOV too thanks to the shipping protections you can do like 5$ clean almost evey order, this is amazing. I also had the pleasure to have the support of Pierre who helped me debug a custom function for the cart and for the page builder, and this was also beyond the scope of his support! I am very grateful. Super App and super customer service!!!

Pleasant to work with. Patti was very helpful.

Excellent app, customer service (thanks Pierre) and plan options. I love this app.

Kolorspun

2023-09-18

United States

Great app, I tried a few others that felt clunkier and settled on this one. I ran into a compatibility issue with my site and the support staff had it fixed within minutes.