Reviews for Ultimate Special Offers

J'adore cette application ! Je l'utilise sur tout mes shops! :) Le service client est réactif et compétent !

SIMPLYWORKOUT

2019-06-06

United States

AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!

THANK GOD I FOUND THIS APP. There is no app the allows an adequate bundle. I've been spending days trying to create an efficient and easy to click on bundle with variants and this does the job. Thank you so much for this product.

2019 UPDATE: So we switched credit cards and had to restart the account up. When I checked it, the App would open up to the dashboard fine, but as soon as I paid and renewed my subscription and went to use it, I got a pop-up that stated it doesn't work with my browser and have reset my cache/history, etc... WOW, what a sham!!!! Still haven't implemented fixed for my concerns from last year... Too bad, they have something good going, but seems whoever is in charge over there just does not care!!!

This app was free and now it started charging me without telling me i had to pay for it, i would like a refund from that. because i was not told and i would of deleted it

HELLO, DOWNLOAD THIS APP IN MY STORE BUT I'M NOT GOING TO USE, I HOPE YOU DO NOT CHARGE ME THANKS...

Dissent Pins

2019-04-25

United States

We've been very happy with Ultimate Special Offers – it lets us offer a lot of different options for discounts and works quite smoothly. As important, the customer support is quick and helpful, that makes a big difference.

The issue has now been resolved and back working as it should so a thank you for that. Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO. I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS. Shame really as worked well but when it doesn't work its loses you a lot of orders.

Application vraiment top! :) Service clients compétant et dévouant ! :) Je recommande cette application ! :)

Pixel Union was very helpful with helping us make sure it we got it set up correctly and working the right way. Having good results so far and looking forward to it!

Como puedo editar el texto situado en la pagina de carrito ??? por el momento todo bien menos eso, aun estoy en el periodo de prueba

Not only this app killer, it gives so much more flexibility to run promotions, the customer service is amazing! Highly recommend!

Earthroma

2019-04-14

United States

Just like other reviewers, loved this app but since they updated it is horrible. It will show the discount until check-out then drop the discount during the credit card payment section. Loyal customers are getting pissed and I don't blame them. Support has tried but have found NO answer so going to delete and move on. Not paying for something that won't work 100% of the time.

New user. There were some bugs getting it up and running, but the most important part....Pixel Union as a company has provided the most responsive, clear and cogent customer service of any app I've tried on Shopify thus far. And that is worth a lot.

I've used the app for our store to run offers/promotions. User-friendly and easy to create and customize your offers. Been using the app for about two years now and it has certainly helped with sales.

The app doesn't work and Inject advertising in the store!! Very Bad! I have removed the application and the advertising is still showing!

I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.

Deleted 3 Apps from another developer and installed this ONE. This app is amazing and very easy to set up. Don't waste time and money on others... also, the pixel union customer service is first rate. There was a design issue when I updated my theme and they fixed it quickly.

Intimate Rose

2019-03-14

United States

Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.

I created a volume discount via there website however it messed up my website!! made everything go so small and move things in the wrong place. I deactivated and removed the app but still did not fix things.

Been waiting a few days now for a response from the developers. Still waiting to hear back from them

salisskincare

2019-02-16

United States

App worked great, it did exactly what we needed it to. We will definitely use for our next promotion!

Your app is truly amazing and I've been getting some crazy results since I installed it! Totally recommend

Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one! The customer service is also amazing, I needed to get some customization done and they did it right away. It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X". The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.

We had problems with the installation and in 24 Hs everything was solved. Very good attention and predisposition for the solution of the problem.