Reviews for TYDAL Product Reviews App

Dear Pete I wanted to take a moment to express my appreciation for the outstanding online service I received from you. From start to finish, my experience was exceptional, and I wanted to share my positive feedback with you. TOP SERVICE Pete

So far, the app is great. Easy to use and set up. Also, customer service is A1, and Abbie was awesome. She was able to suggest things that were missing from my site.

Easy to use and easy to set up, and also Jel (customer service agent) was very kind and to the point. Thanks for the great app and fast customer service.

I had super fast and perfect support from Pete at Rivo. The system works great. Thanks again !!!!!!!!!

The support team was awesome - Llana and Paul were amazing and helped us solve each issues we had! Highly Recommend!

Amazing support! Pete, you are an angel! He helped me even during Easter. He removed the branding of their logo on my store and added my store to their priority server queues.

Pete helped me today. What started as a simple branding removal request, turned into a really great experience. Pete was quick, efficient, friendly and even offered a suggestion to improve my sight, I had no idea about. 100% love the Rivo apps I use and this level of service brings it to a whole new level of great. Thank you Pete!!

Good experience so far. The app is easy to set up and provides many customization options. Pete from the customer service team was very helpful and quick to answer my questions.

They are great with Helping you get things started. I love the friendly JEL she made me smile all the way through the process. THANK YOU!!

This app is very good, and the support via chat is very helpful and prompt. I had a good experience with Arianne. Thank you for the quick work and support."

great customer service. upgraded a lot for me and was super helpful. can't wait to see what this app could be once it's at its best.

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

I'm still new to it, but setting it up was a breeze and Abbie made it even easier! I'm excited to see how much it will come in handy!

Paul was so nice and fast he helpped me remove the water mark under the reviews app super nice Top tier support !

Easy to use and the chat assistants are fantastic. I love the option to email out review requests for past orders.

Muy agradable y muy resolutiva, me atendieron perfectamente y me ayudaron en todo. Fue muy positivo para mi tienda on line Gracias

Jel was amazing! My request was completed, I learned about other Rivo products, and got tips to help my new store. I am happy I am using Rivo and appreciate the great customer service.

Good app with potential. The support team is very active and very efficient. The use of the application is very simple for non-developers.

Great Support Team, Abbie was able to deliver precise and efficient solutions for all my problems. By removing brand name and more, she was able to provide an unbiased and objective analysis of my website, giving me valuable pointers to improve its overall performance. Her exceptional customer service is also worth noting, as it evidently contributed to my overall satisfaction with her work. Overall, Abbie's skillset and professionalism made a positive impact on my experience, and that she provided an excellent service to me.

So Far so good - great response from Pete .. I am switching app and this one seems to respond to my needs

I had a fantastic experience with this app, particularly with their customer service. Arianne was extremely friendly and helpful!

Every feature I've been looking for in a CRM. Got support from Mica getting set up, super great customer service!

Paul was efficient and effective in answering all my queries. I am excited for this app and the partnership with Rivo.

The email collection never worked properly. I granted access to my website for them to fix it, but despite sending regular emails asking how it's going, nothing is fixed. I've been waiting for 3 weeks for it to be fixed now, but I can't wait anymore. I'm uninstalling it and using a different service.

Their team was very responsive to my issues and did everything they could to quickly resolve my problem. I highly recommend this app for their excellent customer service and dedication to their users.