Reviews for TYDAL Product Reviews App

It's really working nice and easy to use.

I had a hard time managing and importing my reviews and the support was great. I am looking forward to improve my reviews with Tydal. Thanks

Great app with an even greater app support provided by Sam. 5 Stars!

I had very excellent experience with Jamie she was very nice and helpful also she helped me to solve the problem I had so thank you very much

Very easy to use and setup. Jamie and the support team are amazing. Issues were resolved very quickly.

Customer Support Jamie has been amazing in helping me. She is well known with the product. it took her less than a minute to provide exactly what I wanted.

App is easy to use and Jamie was so lovely, assisted my concern promptly.

Impeccable Service from TYDAL I want to share my incredible experience with TYDAL! From the moment I contacted them, I was greeted by very attentive people. I had a problem with my product and was quite worried, but TYDAL's service was impeccable! They not only listened attentively to all my concerns but also did everything to resolve them quickly. ⏱️ The support team was extremely patient and polite, explaining each step of the resolution process clearly and understandably. Thanks to them, I was able to resolve everything. I felt treated with a lot of respect and consideration, which left me extremely satisfied and at ease. I highly recommend TYDAL to anyone looking for high-quality customer service. Thank you so much, TYDAL team, for all your help and support!

I love the live chat support! It's surprisingly super quick and supportive. Can try this app definitely if you're new to Shopify :)

Great simple review app that looks stunning. Wonderful customer service with quick and efficient service. Thanks, Sam. Easy to use and even has follow-up emails to get reviews from customers. Thanks, TYDAL!

Very helpful staff

Loving this app! The customer service is amazing, and I'd recommend it to everyone. Can't wait to see what other cool features it adds or what other apps they come up with. Wish I created review content Tydal would be my top choice. I'm a fan!

Great product. Just love it. But I must also mention the superb customer support that I got. The support team was very helpful and quick in providing top-notch service. I cannot be happier. Thanks a lot.

Great and fast support

Im so glad i downloaded this app for my store. I've always searched for the perfect review app for my store and found this. It's unique and very user friendly. The Customer Service is Top notch. Sam was quick to respond to my needs and solved my problems within minutes. I highly recommend this App.

Great Communication and Support By Sam

Customer service rep Jamie was super friendly and even shared a tip (not related to the app) to improve my Shopify store. Would recommend.

lovely

Awesome, dead simple to install and definitely most helpful guy I ever met (Sam)! Highly recommend!!!

great experience and super friendly support staff

I am thoroughly impressed with the TYDAL Product Reviews app on Shopify. It delivers exactly what I need, and the reviews are displaying perfectly on my store. The integration is seamless, ensuring a smooth experience for my customers. What truly sets this app apart is their exceptional customer service. Jamie, in particular, was incredibly helpful. They assisted me in removing the branding from the reviews and even provided valuable tips to improve my store. This level of support is rare and greatly appreciated.

The help desk responded very quickly, was polite and helpful, and suggested an option that greatly improved the situation. Thank you so much; I'm giving 5 stars, which are well deserved.

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly. However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback. Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

excellent app

The app is very user friendly and have never had an issue with any of the features You can also easily transfer over your reviews from a different app using a CSV file. Also the customer service is really good, (Jamie) was very polite and helped solve my issue and even gave me some advice