Reviews for TYDAL Product Reviews App

sam in the chat box was SOOOOO awesome!!!!! very very helpful!!!!

TYDAL is an above-and-beyond app that has customer service that over-performs. I recommend everyone to install this app. Jamie helped me set up custom CSS and without asking she removed the Powered by Tydal branding for free! I could not have asked for anything else!

Also bisher kann ich nur sagen dass der Customer Service sehr toll integriert ist und um zu starten hat man eigentlich immer eine kurze Conversation mit einem Mitarbeiter (in meinem Fall Sam). Ich kann nur sagen, tolle App, toller Service und sie ist sogar kostenlos!

Jamie was great, super helpful, and kind. Enjoyed the gifs, great experience!

I am still exploring the app, but an initial quick look seems great. The service by the support team is also amazing and quick.

Great

Jamie was great. She able to solve my issues and gave great encouragement and advice. Pleasant chat

Easy to use, and the support team is very attentive and friendly

Superb no wrong words for this app and its team so quick to assist and added features for free. jamie did one awesome job.

Customer service is great. App it's self is easy to navigate. Only negative thing to say, when looking at reviews that are left on products, it is sometimes frustrating. When you click on one review, it brings up an entirely different review and it is impossible to get to the intended review at times. Other than that glitch that needs working out, great app to have!

This app is really, really great! It has the gallery feature I needed, can upload videos, and the customer support team is excellent, especially Sam. He patiently helped me resolve issues, and I'm very grateful to him. I rate this app 10 out of 10. Keep up the good work!

Great app!

Great chat support! Thanks Jamie :)

Application simple et efficace. Merci à Jamie, très réactive et gentille, qui m'a été d'une grande aide pour les paramétrages/

Parfait, correspond tout à fait aux attentes d'un tel module ! Il manque peut-être la fonctionnalité de limiter le nombre de caractères de l'avis lorsque certains client sont très bavards !

Une application incroyable! Une personnalisation énorme et une véritable équipe derrière très performante. Je recommande vivement. An amazing app! Huge customization and a real, very efficient team behind it. I highly recommend.

so far so good. Jamie was super helpful helping me with a request and even went above and beyond to point out I'm missing a custom favicon for my website for a more polished look. Really appreciate it.

Thank you Sam!, your help was truly needed for beginner such as me, your knowledge and skills surely helped me get through all the problems!. great service provided, truly grateful. And thank you very much Jamie!, for fixing all issues in less time, truly admirable, this is a great review app and i highly recommend it for everyone starting out.

This is a good app, but I would suggest you look for reviews to automatically import from Ali Express, and Alibaba. That is crucial. Please think about that ASAP.

It was an awesome experience working with Sam. He was very efficient, professional and went beyond his call of duty to assist me. Sales and support service is what makes or breaks the deal for me. Tydal earned every one of those 5 stars.

First time using it. Very warm and kind support service

Jamie's support was exceptional! Their prompt and kind assistance truly stood out. They went above and beyond to resolve my issues quickly and efficiently. The app is also very intuitive and user-friendly. I'm incredibly grateful for their help and highly recommend their service.

great , professional and friendly support team

Sam is awesome!

Awesome chat support, love the fact that you can directly custom the css of the widget so it can completely match the design of your shop. Documentation is well done. Importing reviews works good but it stays in pending status if you try with more than ~50/100 reviews at once. Must-have features that I didn't find yet : - Translation feature, currently my shop can be in french with english buttons. - HTML editing to customize a bit more the widget. For a free app it's perfect.