Reviews for TYDAL Product Reviews App

Abbie was SO helpful with setting up everything. She even gave me tips and pointers to improve my online store.

I download this app to help me with reviews on my website, not tested yet but the customer service from Jel was amazing. Jel help me with my question and resolved my problem. Jel even gave me a suggestion to my website, was perfect. Thank you :)

I just signed up for Rivo and have yet to try out its features but I have to say they offer stellar customer service ! Abbie has been extremely helpful by answering all my questions , offering tips , and sharing helpful resources. I look forward to using your product !

Very helpful! Arianne is fabulous! Thank you for the excellent prompt service. I'll use Rivo's services in the future as well!

Just installed the app, was speaking with Arianne via chat. Very fast communication, offered more than what I was looking for. I would 100% recommend this app!

I am about to start using the app, Arianne from the customer service helped me with some initial set up. Extremely fast and friendly

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.

Theresa is a life saver! Constantly helped me promptly with solutions to my questions. I absolutely love this app! <3

The app is very easy to navigate and implement. Customer Service was top notch! I was matched with Abbie and she was super sweet and was able to take care of taking away the branding portion. She also gave me lots of sweet advice regarding some improvements I can make to my website.

Abbie who helped me with the app, she was wonderful and helpful. Would definitely use any Rivo-related apps!

Arianne was a delight to work with. Super quick response time and very helpful. She quickly answered my questions.

after staying up all night trying to use this app, i've come to the conclusion that i will not be able to use it because i havent been able to import my reviews from a previous app. cs was not ble to help me because they couldnt under stand that the csv file i was trying to save to my mac wasnt actually saving what i input. i wasnt receiving any errors when saving either. cs just kept telling me to make sure i was inputting the product id correctly which i was. since i wasnt able to get the proper solution, i will continue to use the helpful crowd reviews app instead, since the only reason i tried out this app was to utilize the "upload media" feature for customers. i didnt realize the helpful crowd reviews app also offered the same feature.

The app itself already looks very well built, on top of that, the support from the team is fast & helpful! I recommend the app & team for 100%.

EXPECT TOP NOTCH PRODUCTS AND SUPPORT ALWAYS! Mica was the sweetest and she literally goes out of her way to help us out everytime. I already had Rivo Reviews app for a year and my whole-hearted trust goes to any Rivo apps on Shopify. This company is serious about your success and they make everything available for free. Plus the cutting-edge customer service is up for 24/7 for all your needs. I won't hesitate to recommend Rivo apps! Thanks Mica!

The customer support is unmatched! They respond instantly and are as kind as you can imagine! Highly recomment!

The app is excellent, and Maria is a sweetheart.... She solves everything quickly and I recommend it!

Maria was amazing. Customer service from this team is always top notch! Always suggest using this company for different needs on shopify

Great experience with customer support! Arianne, from customer support, was very helpful getting set up and addressing my issues. The app is easy to use and integrates seamlessly with our store. Great product!

Quick setup, easy to use, support reminded me my recently swapped theme didn't have a favicon set yet. Helpful team, no problems with implementation of reviews as of yet.

Alex was swift to help me with the setup of the app. It's working great so far, and nothing to fault.

Great app and nice support from Alex at RIVO. Quickly answered my questions and assisted in perfecting the look and feel.

FABVOKAB

2022-09-20

United States

Was looking for a new review app and Rivo seems to be a perfect fit. Also, Arianne was amazing and answered any questions. Looking forward to explore the app further and I think it will be great for my store and my amazing customers.

Badass app of all time! Customer service is the best I have ever experienced and I have been doing print on demand and drop shipping for about 4 years now. HIGHLY RECOMMEND!

Support(Alex) is really helpful and replies fast. The app shows reviews without a watermark so thats good