Mario Heart Art
2023-01-07
Belgium
Definitely recommend; Have only just installed apps, though, however customer support rating definitely 5 star.
Global Value Collections
2023-01-07
United States
I would definitely recommend the app mainly because of the customer service I've received from Paul which is one of your team members. The service is top tier and Paul is amazing. The responses were quick, and my experience was by no means frustrating. Paul mastered the product knowledge of the company and this I know by his offerings and his response. Thanks alot. Much appreciated!
Esyclick
2023-01-07
United Kingdom
installed the app no problem's . the stuff where really helpful and quick at setting thing up for me very happy so far thank you
Healeys Coffee
2023-01-07
United Kingdom
I highly recommend this app! The customer service is excellent, very friendly and helpful. I had the delight of speaking to Paul, he was extremely helpful, patient and fast at responding. If you're looking for an excellent product review app that is completely free and has great customer service then look no further. I'm still getting to know the app but it is completely user friendly and I always know if I do have any questions the customer support team is always a live chat away. Rivo also do more apps so definitely be sure to check them out. I'm currently also using the EMAIL POP UPS | Opt‑In Popups app which is also free and I highly recommend.
Eventwisecreations
2023-01-07
United States
Very fast, friendly and professional help from Jel. She was able to answer my questions and provide additional support, tips and solutions.
ChibiiChumbs
2023-01-07
South Africa
Super Star help. Friendly, quick and efficient. Just getting to know the app, and absolutely loving it. Thank you so much for all your help.
U_AP
2023-01-07
United States
Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend
Paris
2023-01-06
France
Great app, i just miss not to be able to send mail to Customer it will be perfect
Beauty By Brandi O
2023-01-06
United States
Yaci was extremely helpful and kind. Yaci really hepled me out a ton. She's the best! Yaci even gave me a few extra pointers that will improve my website. I am very grateful.
tastyspready
2023-01-06
Switzerland
Wow, it was really easy to install and I'm very happy with the result. And chatting with Jel from the customer support was very friendly and helped me a lot. I totally recommend this App
MINKLASHESDURHAM
2023-01-06
United Kingdom
The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free
T.O.Y.A.S (Thinking of You Always)
2023-01-05
United States
I would recommend this app to anyone my experience was great Abbie was and absolute help and was very sweet and gave me some advice that i welcomed it shows they really care
madebuyit
2023-01-05
Germany
Super Quick and Helpfull Support at your Staff "Jel" She was 100% Professional and love inside Works
STEPHEN MICHAEL OLIVER
2023-01-05
United States
Jel was so very helpful! 5 star service! I will definitely be using RIVO for the foreseeable future.
Flight Sim Store
2023-01-05
United Kingdom
Incredible customer service! And its free! Would be nice if there would be a way to make it so only people who have an account on your website/who are confirmed to have bought the product can review it. But still an amazing app!
CheerfulMe
2023-01-05
New Zealand
Nice App, Nice customer service. Still learn how to confiure it. They do 24/7 customer service for a free app. Amazing.
Easy shop
2023-01-04
Canada
I have really appreciate it for support of my store. Jel helped me so quickly and I would strongly recommended this app to every one. Best regards Mila
Hot Trends Shoppe
2023-01-04
United States
It's super easy to use, and Abbie, a person on the support team was super helpful and solved a problem I didn't even know I had. I would definitely recommend this app to anyone who wants to have reviews on their store.
A Mom & A Machine LLC
2023-01-04
United States
My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!
Sydney Phone Cases
2023-01-04
Australia
Great app with a great support. Thank you Abbie, so much for your great service and speedy responses. Pleasure speaking with you.
Wowly
2023-01-04
United States
Very nice app. I was chatting with Abbie and it took her just 1 min to removed "powered by Rivo" inside chat. A good review app that is for free. you should use it too.
Bugigangas Store
2023-01-03
Brazil
Suporte da Rivo sensacional, a Abbie é um grande exemplo de como devemos tratar os nossos clientes! Tenho certeza, que a Rivo e seu time vão crescer muito e nos ajudar com a sua solução para todos os lojistas! Simplesmente, incrível! Recomendo muito a Rivo! Obrigado!
Waller BMX
2023-01-03
United Kingdom
Amazing support and the app seems to be working really well and looks great. Great company! I really like how easy and nice the user experience is too. Would defintely recommend!
UAP Lightz
2023-01-03
United States
Amazing 5 Star Service!! Customer service is amazing at any time of the day. Thank you Paul for the amazing customer service support. I love this App and reviews look beautiful on my page. Highly recommend!
J'Vanees
2023-01-03
United States
The assistant that helped me was betty! And her service was quick, efficient, and very professional! She was straight to the point and verified my website and removed the watermark for me with no issues absolutely free!