safnaturaltaki
2023-05-18
Türkiye
customer representative abbie helped me a lot thank you for everything thank you for helping me with all my problems
Tact Wrap
2023-05-18
United States
Staff was quick to help me get set up and they even offered some pointers to set up some of the small details that I missed, that really give my shop a professional look. These pointers had nothing to do with their product and in no way benefited them. The sent links to Shopify's tutorials and as a result, I was able to make a few subtle changes, that add a lot to my site. Again, it in no way benefited them to do this. While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different!
A Woman's Shop
2023-05-18
United States
Great customer service and easy to use app. So far I like it and hope it continues to work without any issues.
BrassDesign
2023-05-18
United States
nice Jel support nice Jel support nice Jel support nice Jel support nice Jel support nice Jel support
thetinycompany
2023-05-18
United Kingdom
Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.
Shadow Gaming
2023-05-18
United Kingdom
best customer support I've ever had, Abbie is just great and super friendly, helped with setting up a lot of things with the app. The review widgets look great better than all the other apps out there and super userfriendly.
Tremor Status
2023-05-18
United States
Have dealt with both Abbie and Arianne. Both deliver top notch service and solve my problems quickly and efficiently while also providing extra information! The app works well and the customer service is above and beyond.
Crystal Gaia
2023-05-18
United States
Wow Wow Wow! What an amazing service! You typically get AI support, and Paul was real and went above and beyond my expectations. Muchas gracias Paul! I even learned something new I could do in my store. Yayyy!
US2GATHER
2023-05-17
United States
I just installed the app, the customer service is awesome by chat, fast, efficient and kind. Free plan is pretty good to start collecting reviews of my new store. Thanks for your help!
Art By Suleny Craft Store LLC
2023-05-17
United States
Súper útil y el servicio al cliente muy efectivo! la recomiendo y lo mejor que la para la principal función que es obtener review es totalmente gratis!
Valentina Wedding Favorites
2023-05-17
United States
Amazing customer service thank you Abbie for help me. The app its so easy to use, just what I need it
Offrule
2023-05-17
United Kingdom
Very helpful and easy to work with.-----------------------------------------------------------------
Alice Jewel
2023-05-15
United States
It's nice but could be great if we can transfer reviews from Etsy store. That will help a lot too...
Msunderstood Goofy Treats LLC
2023-05-15
United States
She did very well she went above and beyond great communication great responses and I really appreciate her taking the time out and help me
Benita Belle Boutique
2023-05-15
United States
Great service, quick, helpful. went above and beyond what I asked for couldn't have asked for better service.
PaleOK
2023-05-15
Malta
excellent customer support and friendly communication.very good and nice work. thank you so much Arianne.
Dang Designs
2023-05-15
Canada
Arianne was super helpful & friendly, she went above and beyond in assisting me with the app. Rivo's app is very easy to use and has excellent support. I definitely recommend this app.
Schima Power
2023-05-15
United States
Had a very positive chat experience. The app integrates easy. I'm still figuring it out but the settings are strait forward.
Atluxe Blanket & Home Co
2023-05-15
United States
Adrienne provided useful information and practical adverse that was well beyond my expectation. The app is easy to use
Plant Yaar
2023-05-15
India
Arianne was extremely helpful with my request. I asked her to add starts on the collection and home page, she readily obliged
petwoof
2023-05-15
United Kingdom
great app beware the app wil give customers discount codes until you change in the settings
Tasty Treats
2023-05-13
Canada
★★★★★ 5 stars out of 5 i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.
Tornado Shaker
2023-05-13
Germany
Sehr guter Custom Support, ohne diesen wäre ich wahrscheinlich nicht weit gekommen. Sehr freundlich und Hilfreich. Ich kann die app weiterempfehlen.
Lélior
2023-05-12
United States
Abbie was a great help and got all my reviews uploaded successfully. the help was great and she was very professional in her communication with me.
MistyMountain
2023-05-12
Netherlands
I recently had the pleasure of receiving outstanding support from Jel, a dedicated team member from Rivo. Recommend the app as well!