Reviews for TxtCart: SMS Marketing & AI

We've been using TxtCart on a variety of different stores, generating almost 6 figures at an 11x ROI because of this app! I absolutely love it, and the owners are super cool as well. 5/5 stars for me. Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

great app Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Assistenza eccellente. Thanks so much for your awesome testimonial! - TxtCart Team

amazing app! highly recommend Thanks so much for your awesome testimonial! - TxtCart Team

5 1/2 Stars! Nothing but good things to say about this app. From the moment I needed help, someone answered in less than a minute to give me step by step instructions. Not only was Roohul friendly but he was fast and experienced to take care of me and my shopify store. Thanks so much for your awesome testimonial! - TxtCart Team

Luvo Store

2025-01-27

Their customer support is fantastic—live chat help is always on hand whenever I need it. I was also impressed at how quickly the abandoned cart flow worked: it recovered a sale within just five minutes of being activated with minimal setup required on my end! Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

They was very friendly and on top of the problems I was having. 10/10 recommend. Thanks so much for your awesome testimonial! - TxtCart Team

Great app for SMS campaign and great customer service , will continue using. Thanks so much for your awesome testimonial! - TxtCart Team

These guys do a great job. good service and the app absolutely crushes ROI Thanks so much for your awesome testimonial! - TxtCart Team

When it comes to customer service TxtCart is at the top of their game. I had a billing issue and they took care of me right away, makes a difference when a company does its best to make you feel like they have your back no matter the circumstance. The App works great and has been a big part of our success this year, give them a shot you won't be disappointed. Thanks so much for your awesome testimonial! - TxtCart Team

Hi there, Thanks so much for the review! If you found value from our CS team and or the app would appreciate you updating the review :) TxtCart Team

Easy to work with Thanks so much for your awesome testimonial! - TxtCart Team

TxtCart has been an excellent addition to our marketing tools for Vicci Beauty. We’ve noticed an increase in conversions, and their customer service has been quick and helpful every step of the way. Highly recommend! Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

This is a scam . They billed me even after I uninstalled during trial period Hi there, Our support team is working with you to not only refund your amount but also hook it up with access to our Early Stage plan which is free + 20%. Your trial expired on Jan 9th, and you cancelled on Jan 13th which is outside of our refund grace period, however we've made a one time exception to help you :) Please understand we're a small business as well, and not a scam. You were appropriately charged as you setup the Starter plan and stayed on beyond your free trial. Please kindly consider removing this review :)

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Good Hi there, Thanks so much for the review! If you found value from our CS team and or the app would appreciate you updating the review :) TxtCart Team

great, i am happy Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Thank you to txt cart for helping me get set up smoothly Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Shoutout to Juan for Rockstar Service! Alright, let’s talk about some real customer service MVP stuff here. Juan from TxtCart Plus seriously knows his game. I hit him up with some issues, and man, did he handle it like a champ. Super quick to respond, and not just with any solutions, but the right ones. Dude was all about making sure I understood what was up every step of the way, which is cool because not everyone takes the time, you know? It’s like having a guide in the wild tech forest. Solid! Big thumbs up for TxtCart Plus for having folks like Juan. They make life a heck of a lot easier. Cheers to Juan for not just doing his job, but crushing it. Highly recommend! Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Only a little over a month in and we have already seen a big influx or revenue that we would not have seen without TxtCart. Def recommend! Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

fast reply. thank you Thanks so much for your awesome testimonial! - TxtCart Team

Its a very easy to use platform and the support team is amazing. Also the team believes so much in their product that you get a free trial so with that it pays for itself by generating you extra sales. No risk fam. But once you are in and essentially making (free) money I doubt you will ever look any other way. Support team is great. Platform is always getting better and innovating. Txt cart understands that making you more money and keeping their clients happy is what keeps them going. Well done Txt Cart. Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

TxtCart has been a game-changer for my store. It’s super easy to use, and the real-time SMS chats have helped me recover so many abandoned carts. My sales and conversions have definitely gone up since using it. Highly recommend if you want to boost revenue without much hassle! Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :) - TxtCart Team

Rachel was very helpful and helped reduce my campaign SMS cost from 3k to $500, appreciate her cooperation! Greatly appreciate the feedback :) - TxtCart Team

DO NOT INSTALL!!!! THEY LURE YOU IN WITH A FREE TRIAL THEN AUTOMATICALLY CHARGE YOU. THEY CHARGED $2K FOR AN APP THAT WAS INSTALLED FOR LESS < 10 MINUTES AFTER DISCOVERING THE FEATURE THEY ARE ADVERTISING ALL OVER YOUTUBE HASN'T BEEN DEVELOPED YET. SCAM!!!! Hello Rhoda, my name is Juan. I'm a Customer Support Operations Manager at TxtCart. Merry Christmas and happy holidays! I'm reaching out because I saw your review and believe there may be a misunderstanding. Although we have a no-refund policy, in the light of your specific circumstances we can definitely issue a full refund for you. I also wanted to explain what might have happened to help you avoid similar issues in the future. Here's what I found: It appears you signed up for a plan with a trial period, then uninstalled and reinstalled the app, and during the reinstall process, you selected a new plan. It's important to note that the trial period comes with only one installation to prevent abuse of the system. Since you had already used the trial on the first installation, the new plan wouldn't have another trial, and that's the reason why a charge was made. Also, you selected our annual Pro Plan, which is a one-time annual charge of $1,990 (instead of $199 per month). This plan effectively gives you two months free compared to the monthly option. Regardless of the specifics, I sincerely apologize for the confusion and inconvenience. I'll be happy to process a refund for you once you email us back!