Reviews for TrustedSite ‑ Trust Badges

I used this app to keep my website secure. I it the best app ever. I highly recommend it. Thank you!

I've only been using this app for like a month, but so far it's been working almost perfectly, and when I experienced some issues, their customer service was responsive and helpful.

Terrible support! Have emailed support due to cancellation of our subscription. They offered no solution whatsoever. We pay our subscription through Shopify and now they want us to pay them directly. Have also called their support a few times and just no people to talk to directly.

I use this app to help me transmitting confidence to my customer. I'm using it for a few time but I think it works really well.

Great app! The badges look very nice on the pages too. I received very good support and got help to install the codes. 5 starts and recommending it to everyone!

Great app - so far so good. Adds to the overall feel of authenticity and credibility so I'd recommend. Best part is its Free!

Does anyone know if this removes malware. Google ads say I have malware and I can't seem to get a reply here

Great app - so far so good. Adds to the overall feel of authenticity and credibility so I'd recommend. Best part is its Free!

The service of McAfee is an added feature to my website. Thanks you. The logo on the website puts customers minds at ease. Keep up the good work.

Unreliable! Installed and initially worked fine for a few hours and then stopped working, where if a customer was to click on the badge it would display "Certification Expired and is not currently McAfee SECURE certified". As a customer, I would immediately abandon a site that displays that above message than a site that simply didn't display the badge at all. I tried troubleshooting to no avail as the McAfee dashboard showed no issues. I would have liked for it to work, but it is what it is. Also, free plan only comes with the badge feature, with no option to adjust position and all other features are behind a paywall. So, would be hard to really ascertain all the benefits of this app through the free limitation.

Best app and easy use for setup. Best support,thank you so much. I really like this and help my business so much

I highly recommend the McAfee SECURE app for any new or existing store. I am completely satisfied with the service and most importantly knowing that my customers can feel at ease and secure when they shop on my store. Very easy to use, excellent customer service and contains a lot of security features. Thank you!

I really appreciate the Security I have and my customer's have with McAfee. But it's not just knowing it's there. Having the McAfee logo on my site very visible reminds my customers and myself, it's still there. Not just a statement made at some point but something visible. That is very important to me. Thank you McAfee. Vanessa Cooper, Owner https://PlumPerfect.Online

Some of the best things in life are free. And McAfee is one of those. Having my website being "certified" as secure by McAfee is something to me. Thanks!

It's FREE and you DO get a trust mark on your webpage. Thank you for providing this added feature to help with conversions. You can see the mark on my site https://headshopinternational.com

It says free but You have to pay $25 per month to get the Trustmark on your page? I wish they didn't mislead customers. Heres 3 stars for the rest. Thanks....

Very helpful support team, they quickly customized code for positioning of the floating trustmark. Monitors your site to keep it free of malware and vicious code. Gives peace of mind for both store owners and customers.

I used this APP,Supporting team is good,I am upgrading member and I am paying per month USD $39.00 From December 2018,past 4month's,No single visitor's My website,Paying for nothing,Free is good,paying is just losing money,nothing more, http://sphb.online

Garbage. Again with this. Just BOOM out of nowhere my plan was cancelled, no warning or nothing. Then I need to pay 4 times more if I want to reactivate it. People PLEASE save yourself some money and go to COMODO for about a third the price. PLUS Comodo is trusted higher on a number of review sites out there.

I just started using McAfee a few weeks ago and I am getting much more sales now. I am positive it's mostly because people who come to my store feel more confident purchasing! I am a very happy client!

Its really reliable app. it takes our store to the next level of security assurance. Thanks to MacAfee. I feel every store owner should I use.

Bulletproof Zone

2019-03-22

United States

-- UPDATE 03/22/19 -- I recently called their customer support and spoke with Sarah who was nice enough to agree to honor the previous $49/month price we were paying as long as I committed upfront to pay for an annual plan and continue to use their service without uninstalling in the future. It was nice of them to work out a deal. Although it is still hard to forget what happened a couple of months ago, I'm glad that they were willing to make some concessions in the name of customer service and I will continue to use them for now and see how things go - hope that I can update this with even more stars in the future! --UPDATE-- The Mcafee Team asked me to revise my review so here goes. In the end, they told me that I only needed to pay $99/month instead of the absurd $625/month. That is considerably much better than the original amount they were requesting, but it was still a pretty deceptive tactic to deactivate our account without any pre or post notice and also lock previously available features. They essentially held my account ransom due to a new payment tier that they either just created or was not made clear prior, and demanded that I pay 2x-12x more to continue using it as before. After speaking with their team about it, they offered no apologies or sympathy for what they did but just said they could offer $99 instead of the preposterous $625/month. I mean it's not like my business grew 12x after using their service (or even 2x for that matter), so I'm not sure why they thought it was even remotely reasonable to charge 12x more all of a sudden - talk about rewarding customer loyalty... Yes in the end, I decided to fork up the extra $50/month and resume their service because apart from this recent fiasco, I had been quite satisfied with using their actual software. I'm simply peeved at the way they use unapologetically deceptive tactics to hoodwink their customers. That's why I've updated my review from 1-star to 2-stars for now - I want everyone who installs their app to know what they should expect. --ORIGINAL REVIEW-- Be careful with this app. I started off using their standard $49/month for about half a year and then I discovered that their trustmark stopped appearing on our site with no notification or advanced warning at all from their team. Turns out the trustmark was deactivated since we exceeded the monthly visitor limit - a stipulation which I'm pretty sure was recently created without informing customers. If not, then it was not mentioned at all at the time of installation. Even more absurd is that previously available features are now locked and you need to upgrade to receive the same functionality as before. I'm not even done as the most preposterous part is that to upgrade it would cost $625/month - over 1200% from the previous $49/month I was paying. Be careful with this service as you might think you get a full service for $49/month, but soon they'll have you forking over 10x more per month if you want to continue using their software later on.

Edit 2: Guys, now I am not kidding anymore, I am really mad ! It's been 3 days since I said that I want to cancel your plan and you did nothing but except charging me! Someone from customer service call me Yesterday, I just call him back like he said in his voicemail and he pretends that I have the wrong number ! I am sick of this joke ! STOP TRYING TO SCAM PEOPLE AND GET ME MY DAMN MONEY BACK! Edit: then don't advertise on this feature if at the end it's not possible to do it on Shopify. Because I am not payong for a feature that I cannot use. Can someone reach me to solve this please? Pro Version is useless to my store. Basic is sufficient. Can find where do I have to insert the trustmark code next to the credit card form, which is the main reason I've upgraded to Pro. You mentionned a 30 day money back for this plan so please refund me McaFee. I don't want to pay 228 USD for something that does not work.

Its really reliable app. it takes our store to the next level of security assurance. Thanks to MacAfee............

I use this app on my online store and it puts me and my customers at ease to know that the site is secure and they are protected.