DoorFoto
2025-01-04
Vani was great to work with and helped very much Hello DoorFoto store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Own Boss Supply Co
2025-01-02
Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples. Hello Own Boss Supply Co store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Grace True Profit
Qonect
2025-01-02
Support from these guys is very good. Precise and analytic problem solving while beeing in a meeting. Also response time is max 5 mins and they supply you with every solution. Lewis Le is the GOAT. Hello Qonect store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Lewis True Profit
Valeva
2024-12-31
Best tracking app in the market, a game changer, highly recommended and the support always got you, even today on New Year's eve at 10 pm. Just unveliavable, give it a shot! Hello Valeva store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
PERFORMANCE GYM WEAR
2024-12-29
Very good, highly recommended! The support is also very good. Hello PERFORMANCE GYM WEAR store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Gadget Fuze
2024-12-28
it was great!! Hello Gadget Fuze store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Phoenix Wear
2024-12-28
’ve been using TrueProfit for a while now, and it’s been a game-changer for tracking my business profits and expenses. The app is incredibly easy to use, and the features are exactly what I needed. What truly stood out was the excellent customer service. I had a question about one of the features, and the support team was extremely responsive and helpful. They went above and beyond to ensure everything was clear and resolved quickly. Highly recommend this app to anyone looking to streamline their financial tracking! Hello Phoenix Wear store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Shop Lunora
2024-12-27
Customer service is quick and attentive and helped a ton first starting! Gabriel was a huge help! Cheers! Hello Shop Lunora store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Gabriel True Profit
La Vie en Mode
2024-12-27
Very good , thanks Hello La Vie en Mode store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Harper True Profit
Kloumar
2024-12-26
support is really helpful, thanks vani! Hello Kloumar store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Natural Wellness
2024-12-25
Vani is one of the best customer support agents I have worked with. She spotted a mistake in our COGs, that I had completely forgotten about and messaged me to make sure that we fix it. Great support! Hello Natural Wellness store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Brothers in Style
2024-12-24
I was very professionally, kindly, and promptly assisted by Grace. A huge plus was the quick and professional follow-up she provided after our conversation. In short, a very positive experience with Grace's help. Hello Brothers in Style store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Grace True Profit
bamtoo
2024-12-21
Do not recommend, beware of extremely high extra hidden costs. App is working okay, but we had a uplift in sales for 2 months, which is why we were charged QUADRUPLE the amount we pay for our subscription PLUS the subscription fee. We did not get any notification that the orders will now cost something. Other Apps handle this differently which is why we will switch to an app that is more transparent. Also support did nothing, to compensate us, even though we upgraded to a higher plan. Dear bamtoo store admin, We have noticed that you have uninstalled our application, and we regard your departure as a significant loss. I would like to follow up on our previous efforts to resolve the unexpected extra charge, as we have not yet received a response. Please note that our compensation offers remain available, and we would be pleased to discuss them with you at your convenience. Regarding your feedback: - "App is working okay." –> We appreciate your positive comment and are committed to maintaining a high-quality user experience. - "We did not get any notification about additional charges." –> This information is displayed on the pricing plan, and we request your approval during the installation process. We acknowledge your feedback and are planning to implement additional notifications regarding quota changes to further enhance communication. - "Support didn’t do anything to compensate us after upgrading." –> We have made multiple attempts to address this concern, including reaching out to discuss the matter with our billing team. We hope this provides clarification and encourages you to reconsider the overall value and quality of our app. Sincerely, Grace TrueProfit Team
Plarte
2024-12-20
Excellent support, they quickly gave me an answer for everything i needed, the app works wonders. Durra helped me a lot during the integration. Hello Plarte store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Cuila
2024-12-19
perfect Hello Cuila store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
Arrani
2024-12-19
The app is working perfectly fine, only the pricing seems a bit expensive. Great customer support from Vani - had a minor issue and it was resolved right away. Hello Arrani store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
FP
2024-12-18
Great app and Vani is excellent in helping arrange everything for seamless integration Hello FP store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
HUMBLE ESTATE
2024-12-17
Hello HUMBLE ESTATE store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
AcuHear
2024-12-16
Love trueprofit, the CS team are very helpful and efficient. Grace helped me very quickly and proffesionally! Definitely recommend this app. Hello AcuHear store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Grace True Profit
Glow
2024-12-16
Hello Glow store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Shiva
2024-12-15
good support Hello Shiva store admin, Thank you for your fantastic feedback and you've had a great experience with TrueProfit. We’re excited to introduce our latest features: Cost of Goods Sold (COGS) and Shipping Cost Quantity Break. These feature are designed to provide even deeper insights into your product profitability and allow for customized shipping costs based on quantity—perfect for refining your financial strategies. If you have any questions or need assistance, please reach out via live chat or at support@trueprofit.io. Warm regards, Shiro TrueProfit Team
AlchemyCosmetics
2024-12-15
Hello AlchemyCosmetics store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Ampuri
2024-12-14
Very good support from Durra!! Thank you Hello Ampuri store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Durra True Profit
Avoa
2024-12-13
super efficient customer service. Really one of the few out there being actually competent and fast answering. Great experience with the UI so far. 10/10 Hello Avoa store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
NORLIVA
2024-12-13
Really great app and support, gamechanger Hello NORLIVA store admin, Thank you so much for your kind words! We're thrilled about your positive experience. We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please contact us via live chat or at support@trueprofit.io. Best regards, Grace True Profit