Norshea Damore Boutique
2025-02-14
I received assistance from Harold, Charles, and Lorena. They were all amazingly polite, helpful, and a pleasure to communicate with. I felt they cared about my issue and helped to facilitate resolving my issues. Thank you for such amazing customer service. Hi Norshea Damore Boutique, Thank you so much for your wonderful feedback! We're so glad to hear that Harold, Charles, and Lorena were able to assist you and make your experience a positive one. We’re proud of our team and it’s fantastic to know they were able to help resolve your issue with care and professionalism. We’ll be sure to share your kind words with them! Thank you again for taking the time to share your experience. We look forward to assisting you again in the future!
The House of El'la Rouge Boutique & Beautè Bar
2025-02-14
Hi The House of El'la Rouge Boutique & Beautè Bar, Thank you so much for your 5-star review! We’re thrilled to hear that you had such a great experience with us. We truly appreciate your kind words and are so happy that our [product/service] met your expectations. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Thank you again for your support!
Ave & Marigold
2025-02-13
I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help! Hi Ave & Marigold, Thank you for sharing your wonderful experience! We're so glad Chette was able to help troubleshoot and resolve the issue quickly. We’ll be sure to pass along your appreciation to her. If you need any more assistance, feel free to reach out!
LuX De’Ore Boutique
2025-02-13
Harold was excellent in helping me get my store reconnected he was patient accurate and very helpful and knowledgeable thank you so much Hi LuX De’Ore Boutique, Thank you for sharing your experience! We’re so glad Harold was able to help you reconnect your store with patience and expertise. We truly appreciate your kind words and will be sure to pass them along to him. If you need anything else, don't hesitate to reach out!
Divina M's Clothing
2025-02-13
Harold from Trendsi was a big help and answered all my questions! His kindness made my experience so much better. Thank you, Harold! Hi Divina M's Clothing, Thank you so much for your kind words! We’re so glad to hear that Harold was able to assist you and make your experience even better. We’ll be sure to pass along your appreciation to him. If you have any other questions, feel free to reach out anytime!
BriKey Store
2025-02-13
I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold. Hi BriKey Store, Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help you and make the process easier. We’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out!
PlumLush
2025-02-12
I have lot of questions and "Raymart" from trendsi explained and guided with all solutions. He is very knowledge and explained very calmly and addressed all of my questions with dedication. Very very Thank you so much Raymart. Hi PlumLush, Thank you so much for your kind words! We’re absolutely thrilled to hear that Raymart was able to guide you with such care and dedication. At Trendsi, we pride ourselves on providing knowledgeable and patient support, and Raymart truly embodies that spirit. We’ll be sure to pass along your gratitude to him, and we’re always here to assist you with anything you need in the future!
Magenta Muse
2025-02-12
As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly. The customer service is exceptional, especially when using the Trendsi chat. I recently had a TikTok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products. UPDATE: Trendsi product selection in the Luxe and TikTok verified categories is impressive. Quality is excellent, and the customer service chat offers quick assistance. Just today, Harold helped solve my order problem within 5 minutes. Love this app! Hello Magenta Muse, Thank you so much for the amazing review! We're thrilled to hear that Trendsi's Luxe collection and fast shipping have been a hit with your customers. We're also glad Mariel could help resolve your TikTok shop issue smoothly! Your recommendation means the world to us. We’re excited to continue supporting your fashion store with top-notch products and exceptional service! Keep rocking those sales! 🙌✨
MyBFF Store
2025-02-11
The material is quality and Trendsi has a high volume and selection of fashion clothing for women from casual to high end. Hi MyBFF Store, Thank you so much for your wonderful feedback! We’re so glad to hear that you’re impressed with the quality of our materials and the wide selection of women’s fashion, from casual to high-end. At Trendsi, we’re committed to offering the best variety and quality for all your fashion needs. We appreciate your support and can’t wait to continue providing you with amazing options!
MyazDesigns
2025-02-11
Anya is a wonderful assistant. She is greatly patience in supporting me to make sure the right guide that she resolved the issue for the shipping location. I highly recommend it. Hi MyazDesigns, Thank you so much for your kind words! We’re thrilled to hear that Anya was able to provide such excellent support and resolve your shipping location issue. She truly values providing thoughtful and patient assistance to our customers, and it’s fantastic to see that reflected in your experience. We greatly appreciate your recommendation and are always here to help whenever you need us!
MIRACLE ON MEADOW BOUTIQUE
2025-02-10
so far so good!!! very helpful on helping! Harold was a great help! Hello MIRACLE ON MEADOW BOUTIQUE! Thanks for sharing your feedback! We’re glad to hear things are going well so far. If you have any questions or need support along the way, don’t hesitate to reach out. We’re here to help! Thank you for being the best part of Trendsi! 🧡- Abby
Hugo & Tonn
2025-02-10
Application parfaite Hi Hugo & Tonn, We’re thrilled to hear that the application is working perfectly for you! At Trendsi, we’re dedicated to providing seamless and efficient solutions, and it’s wonderful to know we’re meeting your expectations. If you ever need further assistance, we’re always here to help!
shoppulse
2025-02-10
because w can work very quickly with the best brands and without mistakes. Hi shoppulse, Thank you so much for your amazing feedback! We’re thrilled to hear that you’re happy with the service and support we provide. At Trendsi, we pride ourselves on working quickly and efficiently with the best brands, ensuring every detail is handled without mistakes. Your satisfaction is our top priority, and we can’t wait to continue delivering top-notch service for you! 💫
Elegant Aura Boutique
2025-02-09
Harold is very knowledgeable and answered my questions with precision. Polite and helpful. Really happy with Trendsi and the way they handle issues and respond to questions. Quick and supportive. Hi Elegant Aura Boutique, Thank you so much for your wonderful feedback, Elegant Aura Boutique! 🙌 We are thrilled to hear that you had such a positive experience and that weI could assist you with precision and care. It means a lot to us at Trendsi that we’re able to offer quick and supportive service. We’re always here to help, and we can’t wait to assist you again soon! 😊
AmiHugs
2025-02-09
Thank you Harold for the best service. Hi AmiHugs. Thank you so much for your incredible feedback! 😊 It truly means the world to Trendsi that you had such an amazing experience. Your kind words made our day, and we are beyond excited to have had the chance to serve you! Can’t wait to assist you again soon.
HTO Apparel
2025-02-09
While Trendsi offers a tempting selection of stylish clothing that can definitely generate sales, their shipping practices are severely lacking and ultimately damaging to my business. I've placed over 50 orders with them, and a shocking quarter of those remain unshipped. This isn't a minor issue; it's a significant problem that's impacting my bottom line. I understand that international shipping can sometimes be delayed, and I'm willing to be patient. However, the explanations I'm receiving from Trendsi's customer support are simply unacceptable. I'm consistently told that the delays are due to overseas holidays. While I can accept a few days' delay for a holiday, claiming that vendors have been on holiday for three weeks is frankly unbelievable. It feels like a blatant stall tactic, and it's eroding my trust in the platform. The fact that orders placed as far back as January 19th are still not shipped as of February 5th is completely unacceptable. This kind of delay is not just inconvenient; it's actively costing me money. Customers are understandably frustrated by the long wait times and are beginning to cancel their orders. When customers cancel, I lose sales, and that loss falls squarely on me. I rely on Trendsi's dropshipping service, and when they fail to deliver on their end, I'm the one who suffers the consequences. My experience with Trendsi's shipping has been extremely negative. The quality of the clothing is irrelevant if it never reaches the customer. Until Trendsi addresses these serious shipping issues and provides more transparent and timely communication, I cannot recommend their dropshipping services. The potential for sales is there, but the risk of losing customers due to excessive delays is simply too high. Hi HTO Apparel, Thank you for sharing your thoughts, and I truly understand the frustration and challenges you're facing with these delays. We deeply value your business, and I sincerely apologize for the inconvenience this situation has caused. The reason for the delay is due to the Lunar New Year Holiday, which has significantly impacted our vendors and the shipping process. We understand how important it is for you to receive your orders promptly, and I want to assure you that we are working diligently to resolve this. While these delays are unfortunate, the expected timeframe for order fulfillment remains between 5 to 10 business days, and we are doing everything possible to minimize these delays. I completely understand how these shipping delays can have a direct impact on your sales and customer satisfaction, and I apologize for the frustration this has caused. We know that your business relies on our service, and we are committed to improving the experience. Here's what we can do to help ensure a smoother experience moving forward: We are committed to making your experience a 5-star one, and I truly hope that we can restore your confidence in our platform. We deeply appreciate your feedback and your patience during this time. Your success is important to us, and we are working hard to improve our service to better support you and your business. Thank you again for your understanding, and I look forward to working with you to make this a smoother, more successful partnership.
For the Love of Olives
2025-02-08
Hi For the Love of Olives, Thank you so much for the awesome review! We're so glad you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!
Glitter & Grace
2025-02-07
This is my first time ever using a drop shipping tool and Mariel was wonderful at answering all of my questions and walking me through a simple change to correct an error on my Shopify site! Looking forward to working with Trendsi more! Great customer service ❤️ Hello Glitter & Grace! Thank you so much for your kind words! We're very proud to hear that Mariel was able to help you with your questions and guide you through the process. It’s great to know that your first experience with Trendsi went smoothly. We're excited to continue working with you and supporting your Shopify journey. If you ever need anything else, don’t hesitate to reach out. We’re here to help! Thank you for being the best part of Trendsi! 🧡 - Abby
urban farmgirl boutique
2025-02-07
I needed some information pertaining to wholesale and drop shipping items. I was connected with Anya and she was simply amazing! She answered every question I asked, was super informative and got me going on the right track to my new adventure of drop shipping! Hello urban farmgirl boutique! Thank you so much for sharing your experience! We’re so glad to hear that Anya was able to provide you with the information you needed and help set you on the right track for your drop shipping journey. We’re excited to be a part of your new adventure, and if you ever need any further assistance, don’t hesitate to reach out. We’re here to help every step of the way! Thank you for being the best part of Trendsi! 🧡 - Abby
Erina's Boutique
2025-02-06
I like this app and also their CS are very helpful, especially Harold. Thank you Hello Erina's Boutique! Thank you so much for your kind words! We’re very happy to hear you’re enjoying the app and that Harold was able to assist you. We’ll be sure to pass along your appreciation to him. If you need any more help, don’t hesitate to reach out. We’re here for you! Thank you for being the best part of Trendsi! 🧡 - Abby
Frankie and Nola
2025-02-06
Raymart, Anya, and Harold were very friendly and efficient in answering all my start up questions on the customer support chat! Hi Frankie and Nola, Thank you so much for your kind feedback! We’re so glad to hear that Raymart was able to assist you efficiently and make your experience a positive one. We truly appreciate your support and are always here to help as you continue your journey. Don’t hesitate to reach out if you have any more questions!
Chic Essentials
2025-02-05
Hi Chic Essentials, Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with us. Your feedback means a lot to us and it really motivates our team to continue delivering excellent service. If there’s anything else we can do to make your experience even better, please don’t hesitate to let us know. We truly appreciate your support and look forward to serving you again in the future! Thanks again for choosing us!
My Store
2025-02-04
amazing Hi My Store, Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with us. Your feedback means a lot to us and it really motivates our team to continue delivering excellent service. If there’s anything else we can do to make your experience even better, please don’t hesitate to let us know. We truly appreciate your support and look forward to serving you again in the future! Thanks again for choosing us!
Tia's Treasure Collections
2025-02-04
My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp. Hi Tia's Treasure Collections, Thank you so much for your kind words! We’re so happy to hear that you had a delightful experience with our customer service. We take great pride in providing fast and helpful support, and it's fantastic to know that Harold was able to assist you quickly. We’re also glad to hear that you enjoy our WhatsApp communication! It’s always our goal to make things as convenient and efficient as possible for you. If you ever need further assistance or have any other questions, feel free to reach out—we’re here to help. Thanks again for sharing your positive experience, and we look forward to continuing to serve you!
11:11 Fashion
2025-02-03
We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding. Hi 11:11 Fashion, Thank you so much for sharing your positive experience! We're so glad that Lorena was able to assist you in clarifying the shipping process for both your current and future orders. We truly appreciate your patience and understanding during this time. Lorena will be thrilled to hear your kind words—she always strives to provide excellent service. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Thanks again for your feedback, and we look forward to continuing to serve you!