Reviews for Trendsi: Fashion Dropshipping

All advisors are super helpful and patient. Charmaine and Whitney were super nice and just an absolute delight!

Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive

Customer support is great. LEE and Gretle response quick and help us a lot. Most of the time, shipping is fast.

Had some questions and Karen was very helpful in chat and I got a quick answer with the info I needed.

Excellent platform and excellent support. Much better experience than any other similar platform out there. Thanks Whitney!

So far this has been great. I had a few important questions about shipping and Lee helped a lot. Will follow up ! Follow up on 12/7/21 : Lee once again helped me with a current order- excellent service and all my questions were answered. This app is wonderful.

excellent attention from Gretle :), responds quickly and helps you integrate to Shopify, and they have fast shipping to the United States

Customer service is amazing, special thanx to Hazel for replying to my emails quickly, answering my questions and providing all the details I wanted/needed to know. Highly recommend!

I've tried out multiple apps claiming to be like this one, but they all fall very very short to this one's ease of use and capabilities. I can keep a good track of where the inventory levels are at, and when they get low, I can select to be notified as soon as they come back in stock so I can keep my customers updated. You can also choose to ship from warehouses located only in the US, which was a big deal for me. When I made my first sale, I was nervous and contacted support for peace of mind that I did everything correctly. I spoke with Lee, and they were amazing. Helped me out immediately, and congratulated me on my first sale! I would 100% recommend this app.

Hi Lee!! Thank you for helping me out checking the status of my order, you were fast and professional> Thank you so much

I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!

İ have problem in install app and in support team Faustina helped me soo much and fast soo i must say this app soo good and support team is very good thank you faustina

watched the app for about a week to see if inventory is consistent before importing any products. Inventory was there the entire week for the products that i was interested in importing. Imported some products and maybe 3 hours later they are out of stock. Be Careful as i made ads for these products only to drive customers to my store for a product that was out of stock

I had come across some tagging issues and contacted support I believe Debra. She was able to take care of quickly.

I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to

My customer ordered the wrong size. She immediately notified me. I was able to contact Trendsi and Angelo assisted me in updating the order. It was timely and professional. Thank you so much!

Love this App! Only one downfall if you are shopify... not quick downloads for product... they say they are fixing this as I write this review all shopifiers will love that! Perfect app to brand your business!

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

This dropshipping app has been one of the best I have used. There have been a few hiccups here and there but CS has gone above and beyond to fix those issues for me. They are also always very quick to respond. Angelo, Lhirose, Maria, and Gretle have all gone out of their way to help me at one time or another or answer any questions I have about an order.

I love this app and most of my sales from my store come from Trendsi. I can count on giving my customers good shipping times. The customer support is top notch. I reached out on messenger on their facebook group and within a minute I had a response from Maria who helped me with questions from tech to sizing questions. Thank you!

Hands down one of the best dropshipping app I have experienced. Their support team goes above and beyond to help, I have had a great experience with Lee the other day! Thanks for all that you do!

CONS: I would love to give Trendsi a 5 star but I gave a 4 because they offer international shipping (outside of the USA) but don't offer returns/exchanges globally other than USA. That makes it challenging selling globally especially being based in Canada. I have spoken to Lee (customer service rep) about it and they said they are working on offering returns/exchanges globally. I hope this will happen soon because I don't want to switch suppliers and it will also improve business for both Trendsi and others. They also don't offer private labeling and custom packaging but they are in the works of it. Hope that doesn't take long as well. Inventory sells out too quick. They don't have enough as a dropshipping company so i am always having to add new items everyday. It takes too long to add products in my Shopify platform as you'd have to add them individually but it is still fairly easy. Just a click and it's added. Hopefully they will add a system where multiple items can be chosen. Shipping time out of the USA is 2 to 3 weeks. PROS: Outstanding customer service. They are always there when I need them. I love the fact that they have a chat system on their website rather than texting me as other dropshippers do. Lee and Gretel have been very kind, patient and full of information. They provide clear photos, accurate product descriptions, sizing and material information. This is huge for me because it takes a lot of time to sort photos and write descriptions. They make it easy. I am very happy with this as other companies don't provide the right information and clear photos. Their website is very organized and easy to use. It is 100% user friendly. Trendsi is great for anyone starting out in the USA and only targeting USA. Once they start offering returns and exchanges globally, I will definitely rate them a 5 star. Everything else is great and I am happy to continue business with Trensdi.

Customer chat is always quick, pleasant, and helpful. Gretie assisted me today, and she answered my inquiry perfectly. Thank you!

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com