Reviews for Trendsi: Fashion Dropshipping

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

I love this app and most of my sales from my store come from Trendsi. I can count on giving my customers good shipping times. The customer support is top notch. I reached out on messenger on their facebook group and within a minute I had a response from Maria who helped me with questions from tech to sizing questions. Thank you!

This dropshipping app has been one of the best I have used. There have been a few hiccups here and there but CS has gone above and beyond to fix those issues for me. They are also always very quick to respond. Angelo, Lhirose, Maria, and Gretle have all gone out of their way to help me at one time or another or answer any questions I have about an order.

Hands down one of the best dropshipping app I have experienced. Their support team goes above and beyond to help, I have had a great experience with Lee the other day! Thanks for all that you do!

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

CONS: I would love to give Trendsi a 5 star but I gave a 4 because they offer international shipping (outside of the USA) but don't offer returns/exchanges globally other than USA. That makes it challenging selling globally especially being based in Canada. I have spoken to Lee (customer service rep) about it and they said they are working on offering returns/exchanges globally. I hope this will happen soon because I don't want to switch suppliers and it will also improve business for both Trendsi and others. They also don't offer private labeling and custom packaging but they are in the works of it. Hope that doesn't take long as well. Inventory sells out too quick. They don't have enough as a dropshipping company so i am always having to add new items everyday. It takes too long to add products in my Shopify platform as you'd have to add them individually but it is still fairly easy. Just a click and it's added. Hopefully they will add a system where multiple items can be chosen. Shipping time out of the USA is 2 to 3 weeks. PROS: Outstanding customer service. They are always there when I need them. I love the fact that they have a chat system on their website rather than texting me as other dropshippers do. Lee and Gretel have been very kind, patient and full of information. They provide clear photos, accurate product descriptions, sizing and material information. This is huge for me because it takes a lot of time to sort photos and write descriptions. They make it easy. I am very happy with this as other companies don't provide the right information and clear photos. Their website is very organized and easy to use. It is 100% user friendly. Trendsi is great for anyone starting out in the USA and only targeting USA. Once they start offering returns and exchanges globally, I will definitely rate them a 5 star. Everything else is great and I am happy to continue business with Trensdi.

Customer chat is always quick, pleasant, and helpful. Gretie assisted me today, and she answered my inquiry perfectly. Thank you!

This entire company has been wonderful! I have not had any issues at all! They are always here to answer your questions or give you advice if you ask! I will only be using them! I am so happy! Everyone that I have worked with so far has helped quickly and always ask if there is anything else that is needed! HIGHLY RECOMMEND. I have so many names I could throw out to you, but honestly, EVERYONE from the team has helped me with no problems.

This dropshipping app is fantastic and simple to use. It has many trending items. The customer service is excellent. Angelo answered all of my shipping-related questions.

This app in incredible! I love the products & the customer service is top notch. Anytime I've reached out Angelo, Gretle, Karen, Maria (sorry if I missed someone) & the rest of the customer service team have been so helpful. Would recommend definitely recommend Trendsi!

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

I needed help to get products ready to add to my shopify store and Gretle is absolutely fabulous to work with. She's so helpful and very patient!! So far the process of adding has been very easy.

Thank you Angelo, your customer service skills are AMAZING. You have come to my rescue a couple of times and I really appreciate it.

This app is a perfect solution for dropshipping fashion! Customer support was perfect, Angelo took amazing care of me and answered my questions and helped setup my shipping. good job guys!

The best dropship app I have ever used. Costumer service is really super fast, I have a feeling they are writing off at the speed of light. They always helped me and answered all my questions. Gretle is the best. Thank you

Nice pictures and products but this app is a waste of time. The majority of products have less than 50 inventory and they will run out of stock in less than a week so you will have to replace the product with something else. It's time consuming. I'm still filling my store and already have their products going out of stock. Not even the time to fill my store. Now I will have waste my time to replace these products again.

I am updating this review as of 11/19/21 I have had to use help from the live chat again and talked to a Karen. I have to give a huge SHOUT OUT TO KAREN, as not only did she answer my questions. She gave me so much more info that I needed yet didn't know about. I will truly be able to excel my Trendsi to my shopify store so much more efficiently. On top of being invited to The Trendsi Facebook group to talk with other users and admin of Trendsi will be extremely helpful. So much more Karen did for me, but i'll leave it at that. If your a possible new customer looking into Trendsi. Then i'll let you experience why I 100% support Trendsi on your own terms. Youll do things different so will have different questions, which will open new doors for you as well. I have to say that I am extremely happy with this site. The aspect of having warehouses in the USA & Internationally is huge during these holiday seasons. Very nice setup with vast product inventory. Very happy with the margins and used live chat and received the exact solution from Jac. I would absolutely recommend this app.

Jac was great in helping me figure out how to proceed with an order that had an out of stock item. He was very patient with this newbie and it was greatly appreciated! I have also now been helped by Miles and Gretle, and they have been such great help with any issues that have come up. Great attitudes, super friendly, and very helpful.

WOW! the selection is amazing. Miles was super knowledgeable and answered all my questions. So excited and looking forward to working with them.

Great app with great customer support and service. This past support chat, Lee and Miles went above and beyond in helping me with a general question that I had! Highly recommend this app.

I honestly never leave reviews but I have to say this is the app I've been waiting yearssss for. The import process is easy, captions are good, products are quality, shipping is transparent, prices are good, I can filter by USA shipping, can import tons of products quickly that are on brand..I can't say enough definitely give it a try

Karen is an amazing with customer service, she answered all of my questions and really gave me insight on how to navigate everything. Everything integrates with Shopify very smoothly

I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. I had reach out to them several times and Audrey,Pearl and Gretle are all very down to earth to help me. Highly recommend!

I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!

This is my first time using Trendsi since I've downloaded the app, I had questions and Maria helped me immediately. Great customer service. I'd recommend this shop, especially for U.S. fast shipping.