Reviews for Trackr Order Tracking, Tracker

bien

Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !

Hi Knifele team, Thank you for your review. We are very sorry that Trackr didn't meet you expectations. If you'd be so kind as to give us more details on difficulties you've faced while using our application, it would be very helpful to find a solution for the issues occurred. Please, do not hesitate to reach out to us and share your thoughts! Best regards, Trackr team

Hello Prestige Havenz team! Thank you so much for rating our app! We truly appreciate it :) Should you have any questions or requests, please, don't hesitate to ask! Best regards, Trackr team

like it

Hi! Thank you giving us the highest rating, we appreciate it! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team

The customer service is incredibly fast and efficient. The app works great on all my stores.

Great team, they helped us kindly with a translation issue! :)

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

Hey LotoTeratai, we appreciate the fantastic review! If you have any further needs or questions about our order tracking service, please reach out! Best regards, Trackr Order Tracking, Returns team

Hello Selection Goods team. Thanks for sharing your rating with us and the community - it is much appreciated!. Best regards, Trackr team

Recommended App

This is great love it!!!

APP IS . DOES NOT WORK! CANT TRACK ANYTHING

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

Used this app for months and then they decide to release a new update where half of the features of the app are broken. The update should make things better, instead it has ruined the entire system I already had in place and I have spent hours trying to fix these problems. Awful.

Ok app but it is sincerely lacking in the support that you can get from them. I have written them over 6 times and asked them to place a text in the center right above the tracking window. They have placed the text there but it looks horrible since it isn't centered and doesn't have any margin or padding from the sides of the window. I have asked them repeatedly to fix it but I have not heard anything back and the issue is still there. This app is good when it works but as it doesn't do that for us I'm forced to give them 1/5

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.

This app is great, and the support team helped me customize the appearance on my store to look very on-brand. No need to select carriers like some other tracking apps, and the annual plan is a great value. The one thing this app doesn't do that I wish it did is provide an estimated delivery date, even if it was just based on the history of other packages Trackr has logged. My customers are always asking for an ETA, and this app doesn't currently provide that. Update Jan 17, 2022: The Trackr team has added an estimated arrival date section to the app, and I'm changing my review to 5 stars!

Works well, Excellent and fast support from Donatas www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !