2025-09-04
France
L'abonnement est à 9 dollars par mois, mais je me suis vu facturer 46 dollars sur un seul mois sans qu'on me prévienne. Bonjour, Merci pour votre retour et veuillez accepter nos sincères excuses pour tout désagrément que cette situation a pu vous causer. Ce n’était absolument pas notre intention. Après avoir examiné attentivement votre abonnement, nous avons confirmé que vous étiez bien sur le forfait à 9 $/mois, qui comprenait 300 commandes. Une fois ce quota dépassé, Track123 a continué à synchroniser vos commandes, ce qui a entraîné des frais d’utilisation supplémentaires. Afin d’éviter que cela ne se reproduise, nous vous recommandons vivement de définir votre montant plafonné sur 0,01 $ ou sur un autre montant qui vous convient, afin de ne pas être facturé au-delà de votre budget de manière inattendue. Nous comprenons parfaitement à quel point des frais imprévus peuvent être frustrants. Nous vous avons également envoyé un e-mail séparé à ce sujet afin de résoudre le problème directement, et nous espérons sincèrement que cela répondra à vos attentes. Dans l’attente de votre réponse. — L’équipe Track123
IamK Label
Mine Perfume Lab GR
Carolanas Collection
Autoarmorshop
Oren
Tu Necesitas
SHVK
PETITE LIGHTS
Puryfil
Lumilume
Novara Shop
KOREALUX®
Emesa Home
EspaceTendance-Paris
Swift Grab
FlexSock
NUMI KOREA
Bird Haven
Housebia
2025-09-03
Germany
great cusomer service!
2025-09-03
Germany
very quick service with am excellent solution
2025-09-03
United Kingdom
Great and fast customer support. Thank you.
2025-09-01
Greece
Bravo. Good customer support
2025-08-30
Australia
Absolutely great service. They follow up and got my problem resolved and got back to me if there was anything else I needed. Super customer focused
2025-08-30
Hong Kong SAR
非常方便和实用
2025-08-29
United States
Fast response time
2025-08-29
Dominican Republic
Great
2025-08-28
United States
We’ve been using Track123 for years and it’s been excellent. The app is easy to set up, works reliably, and really improves the customer experience by providing clear order tracking. The support team is outstanding—special thanks to Kaye for always being incredibly helpful and responsive. Highly recommended!
2025-08-26
United States
I’ve had a great experience using the Track123 app for my Shopify store. Recently, I ran into an issue where I couldn’t open the app directly, but their support team was quick and helpful in resolving the problem. The Track123 app is an essential tool for our business, and I’m glad everything is working smoothly again.
2025-08-25
United States
straight to the point and fast. ty Salma
2025-08-23
United Kingdom
Salma was a great help
2025-08-22
United States
perfect for tracking, thumbs up!!!
2025-08-21
Czechia
Great customer support, easy to set up
2025-08-20
Canada
great
2025-08-20
Italy
Abbastanza intuitiva e facile da usare
2025-08-19
Canada
"Truck123 exceeded all my expectations while helping with EMESA HOME! Their team was quick, attentive, and genuinely helpful. They made the whole process smooth and stress-free. I’m very happy with their service and would definitely recommend Truck123 to anyone looking for fast and reliable solutions!"
2025-08-18
Switzerland
Excellent support ! rapide et efficace. Je recommande à 100%
2025-08-17
Cyprus
good
2025-08-16
United Kingdom
Great service, respond quick to help or answer any queries you may have, and provide overall great customer service!
2025-08-16
Netherlands
exceptional service
2025-08-14
United States
After reviewing all the apps, they're the best solution I've found. The app integrates very well regardless of the store's theme because its design is excellent. I also appreciate the support team; they're incredibly effective at finding the right carrier, regardless of the tracking code. I love them because they solve most of my problems so easily.
2025-08-14
United States
Easy & branded tracking experience for customers. Love the new ability to embed the tracking widget on a custom page.
2025-08-14
Australia
very good