Reviews for Tipo Product Auction

This app is easy to use and pretty customizable to suit my needs. But the BEST feature of this app is actually the Customer Support. The team response fast, within an hour, sometimes less than an hour, and got my requests fixed. Kudos to the technical team as well. They understand what you want, fix the issues, and they test to make sure everything works. They take feedback on app improvements seriously as well. I hope they can make this app even better.

This app was good from the start. There were a couple of things I needed to adjust for simply for aesthetics. I contacted the support and they got back to me so quickly and made the changes for me instantly. Really impressed. The auction is running brilliantly. Would 100% recommend- thank you

The support was astounding. They comprehended well the request and delivered. Assistance with the customization was on point. Would like to have them again as aid, if needed.

Very good app! Thanks to the amazing support team, they helped me a lot throughout the whole customization process.

Thank you very much to the whole Tipo Team, specially to Laura who assisted us from our customization requests. They always make sure that all concerns will be handled properly, on time, and to the fullest possible extent and limitations of their app. Kudos!

I used this app for an art auction and it was perfect! I could set up the auction effortlessly and my users (even the oldest ones) used it without any issue whatsoever. + their support is very responsive. I will definitely use it again.

This app is terrible. This app rarely functions correctly, and all my auctions ended twelve hours for reasons they can't explain. Every time I login it's a new problem; I can't get anything done when I need to. Good customer service doesn't do anything to save this garbage app.

App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it. This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.

We had some problems with the history auctions view in the account page: on mobile the history list wasn't responsive. Tipo Support solved the problem quickly! Thank You

Great app with awesome support. Have had a great experience with the app and support. Always replaying to request and the solution is maximum 1 day ahead. Have nothing bad to say about the app or service.

I have used Tipo for a year now. Been really great. The team has tweaked & edited as I needed for my elements and many auctions. Customer Service is awesome. Have questions or frustration with shopify code, just ask, there team helped out tremendously. Great value and speedy code.

Needs to be an option to hide buyout price from the home page of the store or any page of the store during an auction. I thought I found that button, selected it and then nothing changed.

Trash service, emailed 3 + times over the course of 3 days. No contact back with anything. App does load on my site, and doesnt work in anyway. The "free trial" is running out so I am deleting this app if i dont hear from someone today.

Bit of a rocky start but eventually figured it out. The design is sleek and it's easy to use, so I'm hoping this is just an off week for them. I wish the bid showed on the collections page though so it was more integrated with other products

I needed help with a few changes being new to the app. Laura came to the rescue and helped all issues and solved them fast and effectively. Thank you Laura, Brilliant App. Brilliant service.

Outstanding App and team, I've sent request and I received prompt reply by Laura. My request solved successfully. thank you .. 5 star

Perfect for my needs. Team was extremely helpful with colour changes etc. Would highly recommend. I tried a few other apps and they were not as good as this one.

I have had this app when they first came out and was an earlier adopter. Now I have to pay for it. I have had 8 auctions. This is wrong

Highly functional app. Easy enough to use interface. Excellent customer service and support. I asked a question and their support team assisted me and fixed a major component on my website that the app was needed for. One thing that would be a great addition would be a way to display all products on auction in an editor page instead of scrolling through pages to access products in the app interface. Overall very happy with the app and service.

Great auction app, with amazing customer support, we got a reply back within an hour of our first request for help. Thank you very much for your help.

THE BEST APP SUPPORT EVER! Seriously- Laura and the team there in Tipo were outstanding in any kind of way, allowing us to bring the app to meet our brand, which looks very different than the default design and asked for many, many requests for changes from our side. Through all of this process- which involved over 50 emails- Laura and the team gave us nothing but the PERFECT support. We are really thankful for the work they put in, and they are truly an ideal model of how an app support should look!

completely useless app. it technically runs an auction but nothing even close to being production ready. no ability to configure. can only hope they listen and work on development

I used this app to help me to do bid.I met some issue with coding,tipo support fixed the problem and good patience.Thank you very much

So far so good, just started using this app needed some help with coding, support fixed the problem very quickly, thank you.

very powerful app, looking forward to scaling my biz with this app, the support team was very agile and helpful during the setup