Reviews for Tidio Live Chat & AI Chatbots

Just installed this app and customised it to our needs and to match our theme. So far it looks an amazing app with plenty of options. It was important for us to be able to interact through mobile which this app does offer. We would have liked a cheaper pro package for a single user though. Still giving it 5 stars for the team's effort in bringing such a useful, sleek and streamlined app.

This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!

Adultsandcrafts

2016-06-27

United States

Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!

This really solves an issue that I was struggling with. I am on the free version for the moment as we just launched our site, but will move up as quickly as the traffic forces me to do so. Love it.

Great app. Keeps it simple and streamlines communication via desktop, aptop, or smart phone. Easy to use and can be leveraged by small and large businesses.

Love this app. We are still using the free version but so far, it has been working great. We love that there are 3 different chat box looks that you can choose from, and you can customize the colors to have it fit flawlessly with your store. Also, its great knowing that your customers are only a chat away and can ask questions whenever some come up. We love the phone and desktop integrations so that you never miss a chat from your customer. It lets you set chat times and select where you want to place your chat and how it will look like. Love this app!

This is a must have app for your business.

I have been using the free version of Tido Live Chat until the business gets bigger. This is such a great app, easy to set up and to integrate with your site. You can see when customers are online and what they are looking at at any given time. Staff are very helpful and quick to answer any queries. Highly recommend.

I was happy to receive my first customer message through Tidio that led to a $220 sale. Thank you.

Just made the switch from Zopim.

Really helpful tool for instant communication with your customers and closing more deals on the spot ;)

Thank you for the great app! https://cellunlocking.net

So far so good. Signed up for the pro account. Should be well worth the $12/month.

At Qriouz.com we love it. Totally custom and simple to use.

Great app! It has been working for my business.

The ease of use and installation is out of the world. I also like that you can track visitors on the site in real time. Love it.

Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.

We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.

Maria Waye

2016-06-07

Canada

Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.

This is a very good, interactive app. I love all the features on it.

Easy to set up to be sure. Nice features one can add. I do like the ability to chat so easily through my phone. Very nice app.

An excellent product. The combination of mobile apps and extensive set of features puts this app before its competitors.

I have been using this app since I started my business and I must tell you that they're very consistent with keeping you in touch with your potential customers. I'd suggest you download its mobile app, desktop version too because you never know when customers may have a question about your products/services.

Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!

Great app; great customer support.