Reviews for teelaunch: Print on Demand
Katmariacastudio
2018-04-13
United States
If you have a print on demand side to your business - or if it represents your entire business - then you should look into Teelaunch. I currently have 3 separate businesses (a t-shirt company, a gift shop, a wall art company) that use Teelaunch as their primary fulfillment partner, and I could not be happier. I have been designing and selling POD products for more than five years and have tried many different fulfillment companies. One, which I wanted to like a lot, constantly had inventory issues. They'd run out of blanks and my products would have to be put on hold or taken down completely. Others had shipment problems or were too expensive. Teelaunch is not only one of the least expensive providers (please, Teelaunch, don't use this as a reason to up your prices), thereby leaving you more profit, but you cannot beat their customer service. As with any business, you will run into customer service issues. I have had delivery problems, such as when the post office could not deliver to Puerto Rico after Hurricane Maria, customers who came back a day after placing their orders who wanted to change the shipping method or address, you name it - and Teelaunch has always come through, which helps my businesses look good. Whenever I have an issue, or a question, or a suggestion (such as, please include 8 x 10 and 11 x 14 in your poster sizes as these are standard sizes for matting and framing), Teelaunch always responds within a couple of hours, if not before, and they work with me until everything is resolved to my customers' benefit. A shout out, especially, to Dave and Kristy, the reps I regularly work with and who have earned my deepest respect and appreciation. Case in point: last week I wrote to Teelaunch asking if they have any images of the back side of their wrapped canvases that I could use for my Amazon listings. Within 15 minutes, Dave replied to my email with four images attached - he had taken them with his phone just for me because I asked. Amazing. Great customer service, such a simple thing, but very important! Try Teelaunch - I cannot recommend it enough
Graficaly
2018-04-11
United States
Excellent, the only thing missing to meet my need is that you have a way to select different print color options in same product. Maybe in the same way you let me merge different items in the same product.
Buyteeapparel
2018-04-07
India
I have been using them for over a year. They are best at what they do, they have a good support staff and are always ready to help whenever I had any query. Highly recommended!
And Above All
2018-03-31
United States
Great app, easy to use. Product choices are robust.
Supremegiftshop
2018-03-30
United States
Prices on shirts are a bit high but seller is reliable so thats a plus. Hard to have a healthy margin on the products though unless you are doing search engine traffic or some other form of free marketing.
Rockroo
2018-03-19
United States
prices are higher than what their description says, only accepts PNG files larger than 2400px for a t-shirt which is just a ridiculous size compared to most photos being half of that. This app isn't for me, I will find another one like it.. hopefully better.
Flipmade
2018-03-08
Morocco
The best but need image mockups.
Pr0t0type
2018-03-07
United States
Always adding to their selection, prices are decent, and shipping is pretty consistent,
Esavagery
2018-03-05
United States
I would definitely recommend to other entrepreneurs. Their prices are fantastic and they have a pretty decent selection. Printing and shipping have been fast. Faster than other Print-on-demand companies we've tried.
My Fierce Recovery
2018-03-03
United States
Just started using teelaunch and very happy. App was easy to install. First order was shipped in 3 days and delivered in 6. Products was great, packaging great, and printing great. Sent support an email with a question late one night and they provided the answer the next morning. Keep up the good work teelaunch.
Tees Rice
2018-02-28
United States
I was having some issues loading an image and reached out to customer service.,,,I was extremely frustrated. I was contacted by the CEO directly and got my issue resolved pronto. Response time was fast and the info was spot on. He was very understanding and most of all very helpful. They believe in customer service and backed it up 100%. I highly recommend.
Grandparent Glow
2018-02-27
United States
Super easy to set-up. Great product selection.
Runningoals
2018-02-22
India
Working with teelaunch is really very smooth. Loving it!
Psycho Chili
2018-02-14
Argentina
I´ve been working with the teelaunch integration for 3 months now, and I have only positive feedback to give. Great processing time, great automatic integration with shopify, and most important, great customer service. I had some questions and things I needed to be solved and every time they were very helpful and kind, Kristy and Christopher are the best, I recommend working with this supplier.
Roni Taylor Fit
2018-02-14
United States
We have been using Teelaunch for about three months now and thus far I have nothing but great things to say about their customer service. I have worked with Kristy, Christopher and Dave and all three have been fantastic. Once you get used to the app it is very simple to upload your images and get things going. Their apparel prices are much better than the other POD companies I've tried. And they offer a free size replacement to the customer. In my opinion, this alone makes them worth using if you are selling apparel. They are constantly working on making things easier for us and although there may be a hiccups here and there, they always make things right. Oh and their Facebook group is a huge help too!
Deluxesteals
2018-02-10
United States
Update ruined the ability to size images on shirts
Unbreakablemindset
2018-02-07
United States
It's an ok app. It is user-friendly but there are several minuses as well. The production and shipping are very slow. My other POD supplier has my items out the door in 4 business days flat. I never know how long it going to take for orders to ship. In addition, their prices are quite high. They suggest selling a phone case for $35 and it will cost you $11. I don't know what kind of phone cases people are getting away with selling at $35 but my customers are not paying that for a plastic phone case. Just be sure to crunch the numbers carefully to make sure you can make a decent product without breaking the bank and make sure your customers know how long it will take to get their products. I think there are suppliers who can get the product out quicker than 5-7 business days. Last, the picture size thing is annoying. Just be prepared for some pics to have to be resized before placing on the product. Revised to 4 stars. The owner contacted me to address my concerns. That's great customer service and even though no company or product is perfect, I appreciate that sort of service tremendously. The production/shipping was better explained and it's fine. Not much can be about the pricing and the sizing issue was with my logo I believe not my designs. So, definitely give the app a try.
Events Joy Gifts
2018-01-28
United States
I have not used this application yet, but I can not use it until I leave feedback. Hmm.... Ok I'll start with 5 stars but let's see what happens next ...
Starchild Works
2018-01-14
United States
this app is nice but you have no way to contact them directly you have to email them and that takes a long time for them to get back to you! I would say 5 stars but because there is no direct messaging im giving you 3 thats really a simple thing to set up.
Iloviemydoggie
2018-01-14
Mexico
This app is very cool, but need to add more products, variety of colors and more, like.
Zuvasta
2018-01-11
United States
Great app! We've been using Teelaunch since we first launched our store and is amazing how much value it has brought to our team. Is basically everything to us. We decided to write this review as a way to give back and encourage other people to definitely use it because it is actually worth it. Best regards,
Announce It
2018-01-09
United States
Awesome app, super easy to use and implement. Love it!
Powhill
2017-12-25
United States
Why I left 3 stars? I loved this service I hope these guys read all comments) But I simply beg you to make it quick and easy to make a manual order with the image uploaded and not create a pile of product twins in your store. The way that now exists is a mockery of the users. All large print houses have a way of manually loading images and creating an order directly in the office. Thanks Jeffrey
Isonic Geek
2017-12-14
Vietnam
loveinud loit nice send. wonderfull
Sudoshirt
2017-12-06
United States
Excellent customer service. Excellent quality of the prints. Super happy with teelaunch.