Reviews for syncX: Stock Sync

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Wow, a perfect 5 stars! We couldn't be happier to have met your expectations.💞​

I love the ease of use.

Really useful tool and helpful support from their team. Highly recommend

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Very good app that is however let down by mediocre support. When they get round to replying, they resolve the issue, but that can take days. If your business - like ours - requires rapid inventory updates then you need proper support. Looking for alternatives.

very disappointed with building the product section as for three weeks I could not fix an issue. Every time I emailed the person that day who read it did not read previous messages and then I had to repeat myself over and over finally nothing was fixed and the case was closed once I complained. Many feeds are not updated and most have not new item. Also, you cannot see the feeds you have to specifically ask for it. This whole process takes weeks and finally, you just give up.

We have been using the app to automatize our inventory for over two years now. So far, it has been working smoothly. I hope people also use options like filters to manage their inventory for different locations. The app also provides excellent customer support and will help you fix any issue in quick time. Really useful app if you want to automatize your stock updates.

MeubelBaas

2023-10-19

Netherlands

Very nice app with great support. Does exactly what is says and has a nice interface to work with!

We use it to sync our physical store inventory and price updates, it is the top app here, we had a few issues, but the support quickly fixed them. very recomended.

Saves alot of manual entering. Took awhile to figure it out as a newbie but the team were very helpful in answering my queries and getting it up and running for me.

I wish I had taken the time to implement this years ago, now. It's literally as simple as can be. Stop what you are doing and make this work.

Awesome app, does what it says on the box. And their help is pretty good, I had a simple oversight that stopped my sync working. They identified it and fixed it within 24 hours.

One of the best apps I have encountered - with regards stock sync, it works perfectly for me, updating 6,500 SKUs from a supplier feed via ftp 3 times a day. Support was fantastic and helped me liaise with the suppliers IT manager to iron out the set up - genuinely delighted with the outcome.

This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need. The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried. Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting. In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.

Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.

I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.

The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.

Absolutely amazing app! Flawless execution with extremely helpful support staff. This app has been exactly what we've been needing for a long time! Thank you very much for such a great app!

The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work. The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.

The support is above and beyond. Although I bombed them with different kinds of issues and requests, they answered diligently. And the App itself is functioning without any major issues. Would reccomend this app for syncing products via feed.

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

Great response time and always helpful! They make my life so much easier! Highly recommend them to any Shopify store!

Amazing service like always!

Easy to setup, I did have some issues but they were fixed, although support is a little slow, works as it should. But $15 and can only sync the feed every 8hrs is terrible. Will be looking for another app that isnt so tight on scheduling.