Reviews for syncX: Fulfill Tracking

exelente APP te recomindo. ahorara mucho tiempo de subir tus archivos 100% te recomiendo Up Tracker.

We just started using this App to upload FedEx tracking numbers into our Shopify account. We just finished uploading our Fedex shipping info into our Up Tracker account. We were "hi fiving" each other and i told my staff to go ahead and leave for the evening. Within a matter of minutes we started receiving emails and phone calls from our customers complaining that their FedEx shipping numbers didn't match their shipping addresses. Then panic sets in for me. That's 2500 hundred very unhappy customers that we need to respond to immediately with the correct information. My staff is gone for the evening, and I dont know how to upload or edit any CSV files. So I decided to take a shot at reaching out to UpTracker's customer service team via live chat. I didn't think that I would get anywhere with a live chat due to my limited knowledge of uploading and editing CSV files. But the heavens blessed me with a customer service team that jumped right into action. These guys understood that I had a serious customer service issues to deal with coupled with my limited experience. They researched the issues, spent time thoroughly trouble shooting all possible scenarios and found the solution that works. Wait... It gets better, because all I had to do was to sit back, relax and enjoy watching true professionals work their magic with positive attitudes and bright enthusiasm. Without their help, we would have lost thousands of customers as well as our credibility. I'm truly thankful for all of their support and I would recommend this App to every single company who's looking for a great product and peace of mind. Thank you!

I loved this app since it is super accessible and adapts to my purposes. I realized Ella thanks to a friend who recommended it to me And in the same way I highly recommend it since it improves the experience 100%

Fulfilled 500+ order with "Pending fulfillment" status. To switch it to "Fulfilled" status we spend 3 days of manual work as nothing helps. The support team was unuseful absolutely. Keep away this app.

it was good until recently, it stopped working after they had an huge outage (their homepage says they were fixing it), not only that it doesn't work anymore(even after I tried clear all cookies & cache), the uploaded excel files was placed in queue and NEVER do anything....when it works it picked orders to fulfill which is horrible to look through ALL my orders to check which is now fulfilled and which one is unfulfilled...I have to do it manually 1 by 1.... (imagine 100 orders or 1000 orders)

This App is really helpful! I love it. It uploads all tracking numbers in seconds. The price is also very good. Thanks

Works well to solve a basic core need of ecommerce. Alwasy surprised some of the basic functions missing with Shopify out of the box, but this app solves the issue in this case. Great support when needed.

Amazing simple and efficient app... the support team is amazing to respond asap! I use many of their apps already.

I have been using this App for 1 Year now and I really love it. It is very easy to use, the support team is always there and until now I don't have any issues. I recommend this App for sure!

Very good app. Extremely useful to connect Shopify with our logistics partner (FTP server). I definitely recommend.

Great app, really syncs with the shipment report we receive from our warehouse and automatically sends a shipping confirmation with the tracking number within the report. Great, essential app and super easy to use!!

Direct Sports Inc

2019-07-08

United States

Not reliable. Seems to fail when we need it the most. Would not recommend. Always a "server error" on their end when something goes wrong. Actively looking for a replacement.

King of Shaves

2019-07-03

United Kingdom

Does what it says on the tin - allows fulfilment houses to send a CSV of fulfilled orders with optional courier and tracking numbers and it triggers Shopify notification emails and archives orders etc. Works really well. Highly configurable. Support was very helpful with the one small issue we had. Recommended.

Excellent APP and amazing support. We shared our to-be-used file format and support told us upfront that it was compatible, reviewed our setup and even added an additional feature to cater our needs. It is saving a lot of time for us.

muy buena app buenisimaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa e increible de verdad que siiiiii

very very cool eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

very nice i recomend ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

This application is fabulous, I was able to speed up all my orders, it helped me a lot :). Genial!!!

Just seen the demo, it wil be great to work with the App. This will be a nice thing to do in the Shopify store!!! thanks JJ Cordero

I'm using and it is not working maybe I have to use more days in order to understand it better. Thank you

UpTracker saved me a ton of time! I usually use MassFulfill for excel fulfillment but their service has been down a lot lately. UpTracker has a small fee per order but it works great

I use UpTracker to download custom tracking info from our fulfillment service. They have no interface to Shopify, but they do have FTP. It was reasonably straightforward to configure UpTracker to process their tracking file. The result is perfect handling of our fulfillment service's order tracking info! I recommend this app and its companion, Exportable, for your custom fulfillment processing needs.

easy to install and configure, customer support is really helpful and fast responding, very useful app to update shipping information

Special Thanks to Yas for Guiding all the Way. This app is saver to me. It complete herculean task of adding tracking numbers without any hassle. Looking for ward to use it to full potential. :)

Easy to use, gets the job done! A great app indeed!