Reviews for Synctrack Order Tracking

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

First time i used tracking software this apps is very good with best help assistance system. best apps

Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha

I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

This application must be present in your store to facilitate the customer to track his shipment and trust your store

Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .

This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.

I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.

excellent .............................................................................................

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

I used this app to manually change the orders status, the support is amazing, the employees were very helpful and quickly solved the problems I was having.

Really great APP and the most amazing thing is Omega has a fantastic support team. They are professional, patient and enthusiastic, even though I am only in the free plan phase, which impressed me. They always provide immediate support, which means a lot to me, especially thanks to Tracy and Malak for their great help. You made my day!

Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.

The support at Omega is very prompt and helpful, 5/5 to them (Tracy and Zeroes). Currently I'm using the free version, but among the many tracking apps, I found this to be the most cost-friendly. Their UI is quite user-friendly and easy to use. You can even internally integrate to other apps like Synctrack (for paypal tracking), Avada (for marketing). Do give it a try

I started using this app a couple of days ago and its amazing. In starting I faced some problem with the app but the support team (Tracy) is very nice, they fixed the problem and answer my all other questions. Recommended app

Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!

This app is really good. loved the interface. the support team is really friendly. and this app is cheap compared to others.

The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.

Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.