BRIVORI
2025-04-28
Joy helped me to set up the application properly and to add 2-3 extra things thank you!
SnugFitโข Travel Pillow
2025-02-04
5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app. Wow, thank you so much for the glowing review! ๐ We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! ๐ It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! ๐ If you ever need any help, donโt hesitate to reach out. Thanks again for your support! ๐๐ฆ
Kennzeichen.Express
2025-02-03
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app. Hi there, Thank you for taking the time to share your feedback. Weโre sorry to hear that our app didnโt meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. Itโs not intended to sync delivery statuses to the Shopify Admin. While this feature is not currently part of our appโs scope, we truly appreciate your suggestion and will pass it along to our development team to check further. Weโre always looking for ways to improve and provide the best experience for our users. If thereโs anything else we can assist you with or if you have further feedback, please donโt hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future. Best regards, Kaylee from Synctrack team
Velloria London
2025-01-28
thanks so Samuel, i did not knew about this tool Samuel explained it quite well, and i'm convinced that i am in need for this tool this is will make easier for my customer which will increase my sales. ๐ Itโs awesome to hear that Samuelโs explanation helped you understand the value of the tool. ๐ Making things easier for your customers is always a great move, and if it boosts your sales, thatโs even better! ๐ If you ever need further assistance or have more questions, feel free to reach out. Wishing you all the success with your business! ๐โจ
60 Tools
2025-01-03
Good Thank you for your review of the Synctrack Order Tracking app! ๐โจ Weโre happy to hear that youโre enjoying the app. If you need any assistance or have any feedback, feel free to reach out! ๐ Thanks for choosing Synctrack Order Tracking! ๐๐
Dexvon
2024-12-03
Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much Thank you for your wonderful feedback! ๐ We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and helpful. ๐ If you ever need further assistance, donโt hesitate to reach out. Weโre always here for you! ๐โจ
Cozy Shark
2024-11-21
Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful! We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! ๐ Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! ๐๐
Balloonique.ch
2024-11-21
good customer service We're delighted to hear that you had a positive experience with our customer service! ๐ If you ever need any assistance, we're always here to help. Thanks for your support! ๐๐
2024-11-12
perfect Customer service!!!!!!! Thank you so much for your kind words! ๐ We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need anything else, feel free to reach out anytime! ๐ฌ๐
Beanie Zone
2024-11-12
Great app. Great service Thank you for the wonderful review of the Synctrack Order Tracking app! ๐ We're so glad to hear that you're enjoying the app and that you're satisfied with our service. ๐ If you need any further assistance or have questions, don't hesitate to reach out. We're here to help! ๐
Folmoda.com
2024-10-24
Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work Thank you for being such a loyal user of Omega apps! ๐ Weโre thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! ๐ Your support means the world to us, and weโre here whenever you need! Thanks for the encouragementโour team will keep up the great work! ๐ช๐
LuxurLove
2024-10-13
I asked for assistance from the Live Chat and received my resolution immediately from Joy. Thank you! Thank you for your feedback! ๐ We're glad Joy could assist you quickly. If you need any more help, feel free to reach out! ๐
ฯฮฟฮปCart
2024-10-10
truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid Thank you for your amazing feedback! ๐ We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything else, feel free to reach out! ๐
NOOKS ADVENTURE
2024-09-19
Canada
Vincent was an amazing help! Best customer service I have witnessed. All my issues and concerns have been quickly solved with fast response and informative detail. I would recommend anyone who is looking to get their issues solved from her :)
Glimira Jewelry
2024-08-22
United States
Great customer service! Joy is a always there to help and the app itself works flawlessly.
Djolie
2024-08-21
Canada
I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !
Chest of Toys
2024-08-09
Australia
Exceptional Customer Support โ Highly Recommend! I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed. The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process. Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!
Azenra
2024-07-30
France
Great application. And the support team helped me to customize everything I want, pretty fastly.
ๆ็ๅๅบ
2024-07-26
United States
I think this software is very good. I'm not a VIP, but their customer service and technical teams treat you like a VIP. Additionally, their customer service responses are very warm and efficient, which is rare. The efficiency in handling issues is also very fast. I highly recommend this software.
Constant Lavida
2024-07-15
United States
Great customer service so far. I've just started using the app, so I'll update later after I figure out how the app works.
SELVANI
2024-06-17
Belgium
I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!
WeedZone
2024-06-17
Portugal
Synctrack Order Tracking app: Thank you for the 5-star rating! We're delighted that you had an excellent experience with our service. If you have any more feedback or need further assistance, feel free to let us know. ๐๐
Essentra-Shop
2024-06-13
Netherlands
I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracyโs communication was clear and concise, making the entire process smooth and hassle-free.
The Active Time
2024-06-11
United States
Omega Order Tracking supports multiple courier services, making it versatile and suitable for businesses that ship with different carriers.
ZENZING
2024-06-03
United States
Thank you for the 5-star rating for Synctrack Order Tracking app! ๐ We're thrilled to know you're satisfied with our service. If you have any feedback or questions, feel free to let us know. We're here to ensure your tracking experience is top-notch! ๐