Reviews for Swym Back in Stock Alerts

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

They offer a 30 day trial period, which is great. Description says "Works with Shopify Locations." ... maybe... if you upgrade to $99/mo... then we think this feature just Notifies your customers in different locations when an item is back in stock. We do not think this app works with Shopify's multiple warehouse Locations... For example: we only want app to show Notify for a specific warehouse location that is out of stock, such as our EU warehouse, but not a warehouse that has product in stock, such as our USA warehouse... we do not think it will do this even if you pay $99/mo. Also, we wanted to uninstall app code that the developer added to our web site, but app does not do it automatically and developer will not uninstall code if you decide you do not want their app... they just sent us a web site address on how to do it ourselves... we are not sure we would have even tried their app if we would have known this :(

This app does exactly what we were looking for and customer service has been great. They responded within a day and were able to help us resolve a minor issue we were having very quickly!

Just installed this app and it is performing well, lots of people signing up for out of stock notifications, and emails automatically notifying customers makes my life easy. They also are very responsive and helpful, had a formatting issue that was fixed super quick. Thanks team.

This app seems to work well! Nice that I could customize it to suite my shop/colors. I like how it looks on the product pages. Support is great, always fixes my issues quickly when I have had troubles.

Great app, set and forget! Support is great ... quick emails and great follow up. I would recommend.

Paul and Joe

2021-09-09

France

We used this app on our shop. It works well, and there are many option to configure it as we need. Big up to the support team who was very reactive!

The customer service has been wonderful and to us, that is very important and somewhat rare. We have been using it for a couple of years now without any hiccups.

Great app with wonderful support. The free version allowed us time to set it up perfectly before upgrading to the automatic notification package. Highly recommend!!

This app is easy to set up withs shopify and it is great for allowing customers to use the notify when product back in stock feature. I also had help from the the team to set up a more customised button, I just asked them to set this up and it only took a few days. Great service, i would recommend.

The app was amazing and served what I need. The desk help was great too when I required assistance.

The app wasn't working with my theme, I reached out, and it was resolved very quickly! Excellent customer service, and an even better app!

Back in Stock is easy to install and customize, looks great on the product, and works smoothly to automatically send emails to customers. Support is very fast and effective.

We are very satisfied with the app so far. It works beautifully and was very easy to install. The customer service has also been amazing. Quick to reply and accommodating to our needs. Highly recommend!

Love this app. Very useful and the developer always is quick to respond if we need help adding it to a new template.

this app has helped me a lot drive clients to my business and remind them when the product is back in stock!

The app is integrating well with our site. The support team has been very helpful with any questions we have regarding customizations. The reporting is also great. Thank you!

We were looking for an app that would allow for product notifications, and this is perfect! We had some troubles with setting up, but the team was always very helpful and replied within minutes - customer service 5*! Definitely recommend this app

excellent app so far, support second to none ...i would highly recommend for the ease of use and installation

So far so good. A configuration error caused the app to not work for the first month. After watching it and setting up test I noticed that the stock status was not updating properly. Contacted support and after a couple of days it looks to be working properly and I have received the back in stock notifications. Pros, We have about 8000 SKUS and the reporting is good and is allowing me to see what out of stock products our clients are interested in. Inventory is an issue after the China Virus so it is nice to see what Inventory I should be pushing for. Currently I am seeing that a lot of the same people are requesting to be notified about multiple products. Would I recommend this app? Yes, the price looks to be about right and it is working as advertised. Cons, Being pestered by support multiple times to write a review.

I never written a negative review but there has to be one. This app messed up my coding completely. I use Prestige theme and it has been 5 days since there is no progress ahead and I am only 3 days to launching the site. If you Prestige theme, do not integrate this app because it is not compatible. I am glad others found this app useful, it didn't seem to work out with mine. Technical support could be a little more prompt. Thanks guys anyway.

I use this app for a while now and everything just works fine. I recently had to change my theme twice. The friendly and helpful team at Swym helped me everytime along the way! Really good service. My site: www.blanda-beauty.com

The Golden Concepts

2021-06-24

Singapore

Great app and also great support. I wrote in to ask for some help and someone helped me out efficiently. Thank you!

I'm happy with the customer service this team provides, quickly reacting and doing their best to solve the issue. The app itself could be more user friendly, could be more simple, but it does the job, which is most important

Anshu from the Swym support team was extremely helpful in the minor bugs I was seeing with this app on my site and product pages. He was patient and helped perfect the feature on my store, which I greatly appreciate! As for the app itself, it's a no-brainer to add so that you're not missing out of site visitors who have interest in an out-of-stock product. Great app!