KAQTU Design
2025-08-21
Switzerland
watch out, when they crop there image. There is no real return back. When they returned it back. Several images are damaged and not usable anymore and they leave you without real support. For large shops definitely not a good one.
Cuscio
Nayabelle
Sh! Women's Store
יופילי
AshstoAsh
EroticEssentials.Store
EVa Light EV
Wonder Wish List
Hotdiggidydog Canada Apparel and Accessories
Better Pets Today
2025-05-15
Rosie in customer support has been amazing! Super helpful and quick to reply, so important!
2025-03-21
Great app, does it all! Speed, SEO, it's perfect. And their support is really top-notch, quick responses and always clear. Thanks to Rosie for her answers!!
2025-01-24
Good communication. Quick delivery. Will definitely use again
2025-01-20
Super impressed with the communication and service provided. Will definitely use these guys again!
2024-12-27
I'm extremely disappointed with this service. The app caused significant damage to my website by randomly deleting several pages without any warning or explanation. This is completely unacceptable for a professional service that I paid for. I've requested a refund and cancellation of my subscription, as I cannot trust a tool that compromises my website's content. Would not recommend - stay away from this service if you value your website's integrity. Dear Cuscio, We were very concerned to receive your message and learn about the issues you experienced with our app. Please accept our sincerest apologies for the significant damage to your website and the frustration this has caused. We deeply regret that this happened. After thoroughly reviewing your case, we realized there was a misunderstanding related to our availability at the time of your original request. Our team was temporarily offline due to our Business Trip and as a result, we weren't able to investigate your issues as quickly as we normally would. This was by no means an intentional act. We are now fully available and are committed to addressing this situation and helping you restore your pages.Regarding your request for a refund and cancellation, we fully understand. We would be happy to honor your request. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a reliable and valuable tool for our customers in the future. Sincerely, Joe. Swift by OneCommerce
2024-12-20
Great service and good communication with the team. They're very helpful and deliver good quality. Hey Bunny Mansions, Joe from Swift here! So glad to hear you had a great experience with our support team. Thanks for choosing Swift! At OneCommerce, we're passionate about providing top-notch services. Besides Website Optimization, we also offer custom website development and our own line of Swift Optimized Themes. Let us know if you'd like to explore any of these! Joe, Swift by OneCommerce
2024-12-18
Superbe application qui facilite la tache de positionnement SEO. Service clientèle et support technique à l'écoute et très réactifs. Bonjour Nayabelle, Je suis Joe de Swift ! Je suis ravi d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Merci d'avoir choisi Swift ! Chez OneCommerce, nous sommes passionnés par la fourniture de services de premier ordre. Outre l'optimisation de sites Web, nous proposons également le développement de sites Web personnalisés et notre propre gamme de thèmes optimisés pour Swift. Faites-nous savoir si vous souhaitez explorer l'un d'entre eux ! Cordialement, Joe Swift par OneCommerce
2024-12-10
Great customer support! We have booked the expert service for the second time and are very satisfied! Hi Purway, This is Joe from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us! Here at OneCommerce, we strive the provide the best services, not just for Website Optimization, but also our curtailed add-on services like Website Customization and plus Swift Optimized Themes. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@onecommerce.io Regards, Joe Swift by OneCommerce
2024-12-06
Installed the Free Verison. After install the app slowed down my LCP on mobile by 10 seconds. Exactly the opposite what the app claims to do. Hi Canadian Preparedness, I'm Joe from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in your app usage, as of now since you no longer stay with Swift and also did not raise the issue to our team, there's not yet a confirmation that we can compare the status of your website before and after installing, moreover we can also help you check the issues with the store afterwards. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Joe Swift by OneCommerce
2024-10-08
Not impressed, nor happy. Either the app or the work done by delevopers (+$175) managed to mess-up the theme, causing both design ( product titles disappeared under main menu) & usability issues ( most crucially the buy button disabled when a different variant was selected) Since letting them know this yesterday, I can't access the app to see if they have responded to my support message ( I havent recieved an email, so doesn't seem so...) The only thing I can do is uninstall and caution others against using this service. Hi Sh! Women's Store store admin, Here's Windy from the Swift team. Firstly, we sincerely apologize for the inconvenience you’ve encountered while using our app and for the issues you’ve faced with your theme. We completely understand how frustrating this situation must be. It seems there may have been a misunderstanding in our communication. Due to the difference in time zones, our support team wasn’t able to respond as quickly as you expected, but I assure you that we are actively addressing your concerns. Our development team is currently investigating the issue, and we are committed to resolving it for you as soon as possible. Please check your email for our response, and we kindly ask that you give us the opportunity to assist you further. Thank you for your patience and understanding. Regards, Windy Swift by OneCommerce
2024-09-27
Great customer support!! Hi יופילי store admin, Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@onecommerce.io Regards, Kane Swift by OneCommerce
2024-09-05
United States
I literally just accepted the free 3 day tial of premium so that it would help with alt text and other things. As soon as I "upgraded" the app still didn't allow me to fix the alt text and there is NO WHERE for me to cancel the trial. I'm not crazy..there should be an obvious spot to deactivate but it is no where. Now I feel like I'm going to have to dispute the charge. There isn't even a customer service number. I'm highly pissed off.
2024-07-25
New Zealand
They did an excellent job with speed and SEO, thanks
2024-07-25
New Zealand
Great, fast and knowledgable service. Thankyou very much team Swift
2024-07-12
New Zealand
Great, knowledgable IT support and customers service. Excellent turn around and communications. Thankyou very much.
2024-07-04
Brazil
I love the experience with onecommerce, such a great support.
2024-06-17
Italy
The assistance is very quick and efficient. Communication with the development team is great. I recommend 100%.
2024-06-10
Switzerland
Swift SEO & Page Optimizer are the best. Application and team deserve more than 5 stars. To recommend :-)
2024-06-06
United States
Trust me, it's the best SEO app on Shopify! We've tried other similar apps, but Swift's team has been the most responsive. Julie always provided quick feedback and even helped us fix a bug caused by another app's developers.
2024-06-06
United States
Swift SEO Page Speed Optimizer is a Shopify app designed to tackle this very issue, and it does so with remarkable efficiency.
2024-06-05
Lebanon
This application is truly a pleasure to use. It’s packed with features, yet remains user-friendly and doesn’t necessitate any technical skills. The customer support is commendable. I would strongly endorse them. specially Judie, Thank you
2024-06-04
United Kingdom
Julie was brilliant in helping me to identify why we were getting a low LCP score. I thought it was due to image optimization and instead it was due to some of the apps on our store causing blocking time. She was also very helpful in terms of assisting me with ways that we could manually improve our speed performance without compromising on our design aesthetics.
2024-05-30
Canada
I really enjoy using this app. It has a lot of functionality and is easy to use and doesn't require any technical expertise or knowledge of coding. The developer provides timely and excellent customer service. I would highly recommend them.
2024-05-28
United States
I was searching that included certain features necessary to increase the speed of my store. In my experience, if an app, any app, truly solves a problem, they give you a free trial so that you can engage with the app and see how well it meets your needs. This app offered a free trial, great. The caveat is that you cannot actually utilize all of the features, no matter what package you choose, during the trial. When you visit a feature, a box pops up stating that you must click on the "waive trial" button in order to use that feature. Sketchy, for sure. But I went against my better judgement, thinking it was only $29, and waived the trial to test it. I tested all of the options, and then tested my speed on their app, where it showed menial improvement (far from what I expected). In addition, although their app shows my site speed improved, in constant testing it did not provide any noticeable increase in speed. I should also mention, despite there being no changes made to the website, and having their "daily auto boost" feature enabled, the app shows my website speed slowing down each day. They do offer, for an additional $150, to have an expert increase your speed for you, but I feel like I was scammed out of my $29 by yet another app that overpromises and under delivers and am not interested in spending even more just to be disappointed again.