Reviews for SUPLIFUL: White Label Products

Great experience, but over a year later and it’s the worst-run company I’ve experienced. Originally I had a great onboarding experience with these guys. However over a year later and it’s far from that. 1. Zero Account Management There is no account management, even as advised. No escalation point for ongoing issues. They often take 24hrs to respond and this is only to acknoweldge the email and then as most cannot read english, they ask further questions, which then extends these issues from days into weeks 2. Poor fulfillment process They are often out of stock, with no foresight and purely poor management or agreements with the manufacturers. 3. No Accountability If there is an issue, they usually blame it on other partners. 4. Repetitive Issues Many issues are repetitive and they take no feedback on for constant improvement. Rather they just let the issue continue to impact customers. 5. Lack of product/service knowledge Their team lacks knowledge with Shopify and cannot offer support for the most basic requests. Like synching products to a new store. 6 weeks and no resolution. 6. Slow fullfilment times 4-6 days to fulfill orders (no matter if its 1 or 40+ orders) 7. They can’t even fulfill the orders in the correct absolute common sense process. I have pending orders for over 1 month. So what did they do? Fulfill and ship the most recent one first. I sent 5 emails about my outstanding orders. They never acknowledge individual orders. They just pick 3 out of the 4 orders and always miss the most basic details. DO NOT USE THIS COMPANY. Update - This is actual feedback from the Manager "Please note that our system does not work - the oldest orders first - way. It is a complicated system with its own algorithm. Sometimes newer orders are fulfilled faster. " If you are using their supplements, you would be better off going to Vox or On Demand Fulfillment. In response, they never take responsibility for ordering issues, they 100% always blame this on their suppliers THE WORST COMPANY OPERATIONS AND MANAGEMENT IN HISTORY

The interface and personal dispatch of the supliful website is incredible. Everything is very clear, simple and intuitive, it works perfectly. Creating the labels is very simple and easy. Now it's time to design the website

Amazing, loving the products and the platform is super easy to use.

Best app for starting your supplement brand

Great value products at an affordable selling price allow for lots of room to make a profit. Plus they do all the manufacturing, printing, and shipping for you. This is a golden opportunity!

I love how easy supliful make it to both start and scale your business. The only thing they could improve is to get stock faster. Otherwise top tier business

Seamless integration with Shopify! Super easy, user-friendly interface! Looking forward to continuing to use this app!

Great stuff in the beginning I had loads of obstacles to overcome being in hospital . It was great actually started it from there . After delays with no laptop ( needed ) for label designs personally to much stress otherwise with a small device. 5 star service all around ran into more difficulties but guided and assisted to address them all. I went into this lacking confidence but I’m not 100% confident and really excited to have my store up and running . Great webs design. I’ll say this though I wasn’t really impressed with the label designs I was presented with so I cane up with my own n asked the mmm to use them Apart from they all good

I would recommend this company because setup was easy. No upfront cost to start and revenue is endless.

Wonderful and trustworthy app. I am very happy to start using this company for my dropshipping business. Highly recommended!

Once you learn Canva everything gets so much easier! Take the time to learn how to create your Own Brand! Best Decision You'll Ever Make! Start Now or Later, Just Start!

Awesome app and from 3 or 4 drop-ship apps that we've tried, Supliful is the only one that works perfectly like a clock. Love the selection of supplements and natural skincare.

muito bom recomendo

Great service. Just wish they followed through with their 1 week free promise.

amazing app

Very easy to use!

Everything is easy to follow.

I ordered 5 sample coffees December 28th 2023. Today is January 27th 2024. Its been horrible communication. I was upset and since then there were problems. they told me 2x my order was being shipped. Now they don't have a label maker. I have 4,000 people on my list and I wanted to drop ship. Supliful has no phone service. it takes a week to talking to 4 people on messenger to try to fix anything. I really like the products online. I Hope i can get some customer service to rectify the problems.

Was having difficulty finding a supplement selling website but here we are, the design of the label is very intuitive and easy to understand

great products

awseome

Best for Supplement dropshipping

Easy I like it so far, awesome selections too.

So far so good! I really like the quality and unique products they offer. Really looking forward to see how my products sell moving forward!

this app is gorunbreaking and giving people the oppurtunity to learn brand development and make some money