My Three Readers
2024-04-30
United States
So far so good! Quick customer service response, app is working well for me.. Thanks for the review. We'll be here if you need any assistance with the app.
NEXTGEN COFFEE
2024-04-30
Canada
FRAUDULENT AND FALSE CHARGES. DO NOT INSTALL. TERRIBLE TRANSITION FROM RECHARGE THAT CAUSED TONS OF CHARGEBACKS AND WRONG SUBSCRIPTIONS BEING CREATED. THEY SENT A FALSE EMAIL TO MANY OLD CANCELLED SUBSCRIBERS AND THEN CHARGED ME HUNDREDS OF DOLLARS FRAUDULENTLY
FIREBIRD
2024-04-28
United Kingdom
Great value. Very helpful and responsive customer service. We're so proud you feel that way about Subify. Thanks!
Hydrology Water Store
2024-04-27
United States
I had a question about resizing other subscription layout on my page. Mason responded back by email in less than a minute letting me know it was fixed! That was impressive. Thanks Mason! We understand how a problem (small or big) can affect our merchants' growth and that's why we handle them ASAP!
RED PLAINS GRAND BUTCHERY
2024-04-26
United States
There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes! However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you! Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.
IDTS Home Medical Supply
2024-04-25
United States
The technical support was very helpful with detailed instructions. Also, the response time was very impressive. Great service and clear communication!!! Thanks for this amazing review!
Lavella Handcrafted Candles
2024-04-24
United States
This app was quick and easy to set up, and so far, it is working well for me. I look forward to exploring more within this Shopify option. The support team is great and very willing to help (thanks, Hasti!) Our features will definitely prove useful for your growth. If you need any help with them, just let us know.
Always Fit Suplementos
2024-04-23
Brazil
Ótimo atendimento! Funciona super bem Você é sempre bem-vindo para pedir ajuda se precisar. Obrigado!
Snackever
2024-04-23
United States
This is an incredible app! Not only is it easy to understand and use (it took us less than 5 minutes to set up) and the customer support is really kind and patient. Nareh (our representative) was super sweet and answered all our questions. Highly recommend the app! Thanks for recommending Subify. We're always here to help if you need assistance.
Tantara
2024-04-23
United States
Subify has answered all my questions, been responsive and very helpful. The interface is very user friendly and easy to navigate. I recommend this application. Thanks for recommending us! It is our top priority to always make sure our valued merchants can smoothly grow their businesses.
Prof & Doc
2024-04-23
United Kingdom
Customer service have been helpful. It has done everything needed for our store and we are on the mid range package. So far so good! And we'll do our best to make it even better! Thanks for the amazing review.
FIREBOX CANADA
2024-04-19
Canada
Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage. One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving! Wow! Thanks for this amazing review. Our customer care team is always available to help our valued merchants.
Stardust Gems and Minerals
2024-04-19
United Kingdom
Exactly what we needed for our subscription based service, and immediately on setting up a subscription, a chat box appeared with a live, real-life help agent who answered all of my questions very quickly and made sure that everything had gone to plan! They were quick and knowledgeable. There are lots of ways to set up subscriptions, and instructions to apply these to page and products pop up at relevent steps so that it's smooth and beginner-friendly, no code or tech knowledge required! Very pleased. Exactly the things we're shooting for! Thanks for this amazing and detailed review.
Sclio
2024-04-18
Austria
I was super impressed by the awesome customer support. They really helped me to set up everything that I wanted, which would have probably taken me hours to do myself, very quickly. Nareh from the customer support was super patient guiding me through the whole process. Big thanks to that. The app itself is also great. It was the only one I could find, that let me set up a subscription model as I wanted it. Absolutely recommended! We'll surely pass down this bunch of positive vibes to Nareh too! Thanks for the amazing review.
The Olive Groove
2024-04-17
United States
Any time I have any issue, customer service is fast and really helpful. Thanks for acknowledging our customer care team's efforts!
Voss Botanicals
2024-04-17
United States
Easy to install. can upgrade any time. I believe this will help boost product sales. Thanks for making this integration seamless and pain free. You're welcome and it makes our day to see how Subify is helping merchants grow.
be blends
2024-04-17
United States
Excellent, quick customer service! I had a quick question and customer service was able to answer my question quickly and efficiently! Thank you! You're welcome and thanks for this amazing review.
Hale Pule Ayurveda and Yoga
2024-04-14
Singapore
Subify by Shopify makes setting up subscription products a breeze on your Shopify store. While it's user-friendly and effective for managing subscriptions, I found it lacked integration with ActiveCampaign, our marketing platform. Despite this, its seamless subscription creation makes it a solid choice for Shopify merchants seeking hassle-free management. Efficient and kind support team.
The Mental Wellness Space
2024-04-12
United States
Hasti was unbelievably helpful. The app is easy to use, but I had a couple of customizations that she quickly implemented for me. I didn't have to ask for help. As soon as I installed it and started working, Hasti showed up and helped me get set up. I have a lot of confidence in their product because of the attention they give to their customers. Excellent onboarding exeprience. We're so happy you started off easily with Subify. If you need any more assistance, don't hesitate to reach out.
Beloved Cheesecakes
2024-04-11
United States
Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!
Pour Offroad Coffee Company
2024-04-09
United States
I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend! Thanks for recommending us! We're always here to help you grow even more.
Pillo Baby
2024-04-08
Italy
Great Support! Fast and Effective Thanks!
CHALKBOARD CANDLE CO. ®
2024-04-03
United States
Incredibly easy to begin and when I needed something right away, my question was answered and website fixed immediately! Super impressed! So happy to hear you started off the right foot with our app!
Berry Bookish Sisters
2024-03-30
United States
It's user friendly and the support team is quick and helpful. Exactly the things we're going for because we understand how both of these factor are crucial to make a business grow with Subify.
ALLSUPPS
2024-03-28
Switzerland
I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution. We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.