Reviews for Stamped Product Reviews & UGC

I love the fact that it automatically contacts my customers for reviews. Plus, it's easy to customize the email messages and thank you page. Love it!

such a great app. easy to use but the service is amazing. highly recommend this app to anyone who has an eCommerce store

App feature was good when I first stared using this app back in 2020. Now, there are many other review apps that have better features at much lower pricing. Also, I asked for customer support since my v2.0 theme wasn't showing review widgets correctly. However, their responsibility is poor, I had been waiting for many days now, and still no reply. Now, I decided to change review app to others. But exporting reviews are so difficult, since all photo review URLs cannot be exported. If you are looking for review app, and reading this comment, I strongly suggest you "don't use this app."

So easy to communicate with their team - Not only is the response timely, but thorough. They really do take a look at things to discover the information about your account and it's history before troubleshooting. They make the review business a bit less stressful!

Very helpful app! Great service as well. One they have access they literally do the work for you if needed and know exactly where to put things best.

Good app, nice & fast user service. Starting to use paid subscription, can't wait to check what they can offer even more :))

We use this app to get customer reviews and display them on our product pages and home page. It also allows customers to message us through the app. I am still currently learning the app, but the customer service team have been great in helping me with all my questions.

10/10 Been using these guys for 5 years and never disappoint. Great service in the back end and always friendly! Here's to 5 more years Stamped!

This is a great app and the customer service team is very helpful, we recommend it. Thank you Stamped.io!

Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue. Other than I love it and I purchased a yearly plan. Thank you all. It used to be great with a very fast responding support team. Now, the support team responds very late with inadequate responses. Please fix this issue. thank you

EDIT: Tommy sold the company and now whoever took over has slashed their customer support to non-existant. It used to be minutes to hours before getting help, now it's days to weeks. Really disappointed with the level of service now, to the point where we are considering moving to a different reviews platform. HANDS DOWN, the best review app for Shopify. Tommy Ong and his team worked relentlessly to make me a happy customer. I'm not sure this guy even sleeps - he often responded within minutes (at midnight, during the day). And he did everything he could to custom script a solution for me. Not only that, but I transitioned from another reviews platform with ZERO hiccups. They handled it all for me within a day. Hats off to the team at Stamped, you have an amazing product and support team!

This app really help me boost my conversion, support team is very effective and has solved some problems I had with my store. Highly recommended! :)

Great app. Good price. Easy to install. Support team gets back to you in a timely manner. Highly recommended if you are considering a reviews app.

Love it. Great service as well. Had to contact support and they resolved the situation for me. I recommend.

Stamped.io has helped us to significantly increase the conversion rates of our web store. Their customer service and technical support is outstanding! We can't recommend them high enough!

Boost Auto Parts

2022-05-19

United States

Update 5/19/22: The app was sold by the original developer Tommy and there have been no improvements to the app whatsoever. The dashboard is littered with bugs that are not addressed and it's incredibly slow. Additionally, the customer service has gotten incredibly terrible. They take days to respond, and then don't even address your question properly because it's outsourced and they probably don't understand the question. I miss the days of Ivan & Tommy, it was a killer app but now it leaves a lot to be desired. Leaving my original review down below so you can see how it USED to be. We migrated from Shopper Approved to Stamped and have been incredibly happy with the product. We've been live for 2 months at the time of writing this review for reference, and are an Enterprise customer. They offer a ton of out-of-the-box features which are incredibly advanced. Some of these advanced features we use are UGC galleries, Instagram syndication, Google My Business, and a ton of customization to the flow. We got quotes from Yotpo and Stamped and found that Stamped was considerably cheaper, but had pretty much the same features. Their support team was very helpful with onboarding, and we don't feel that any reviews were missed in the process. They helped migrate over everything including our images and pending review requests from Shopper Approved. The admin portal is incredibly helpful, and their support team has been very responsive and even customized the functionality of the app in a few ways for us. The only drawback to Stamped I would say is that they do NOT offer phone support. Their support team is super responsive (within 24 hours always, usually within 12 and sometimes quicker) and they typically go into great detail with their responses so things are resolved swiftly. I would say Yotpo and Stamped are very comparable in terms of a feature stack - the only reason to choose Yotpo over stamped is if you are willing to pay 3X the price to get phone support. Will update review as time goes on if things go south.

Get Into The Limelight

2022-05-18

United States

Stamped just suddenly stopped working for me today and I can't get help. I can't login, I can't get new reviews. It just stopped. I need help ASAP and can't get a hold of anyone!

I've been using this app for a few years and I love it! The customer service is also next level! Highly Recommend.

Decent app with few glitches but overall is great. I do like using it which is also sync to google shopping ads which is the cool part

easy and effective! Customer support always available when needed. I have really enjoyed working with Stamped. Looking to add loyalty and rewards soon!

I need help, and no one replies. I've imported some reviews from an older website, and they aren't showing up on our current website where the Stamped app is active. It's quite annoying. I would love some help because it should be a good app.

Best options that I've found, even on their free plan. I've tried a couple of different ones and this is the best. They are also really happy to answer any questions when I've had them.

Completa solución para las solicitudes de reviews y UGC. Muy buena herramienta y fácil de usar e implementar a la tienda. Lo recomendamos! ;)

So far so good and I like the free option for new businesses. Im going to use this app to help customers write reviews about our new Spice Company.

Thank you very much, it is an excellent app that helped me make my page more sociable and get comments for my products. the app works very well I recommend it 100%.