Reviews for Spocket: USA & EU Dropshipping

I am new to spocket but I will say they are absolutely wonderful and so helpful with any questions I have. They are so professional and never let you feel dumb for any questions asked Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Spocket so far. Our team is always here to support you no question is ever too small, and we're glad you feel comfortable reaching out. We're excited to be part of your journey and are always just a message away if you need anything. We're here for you! Happy dropshipping!- Eleanor 😊

This app is great and is highly recommended for its talent in customer service with great items to choose from that will really boost your store ,they are exquisite mainstream. Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and finding value in both our customer service and product selection. It means a lot to know we're helping boost your store with items you love. We truly appreciate your support and recommendation! We're here for you! Happy dropshipping!- Eleanor 😊

Hej Jag är nybörjare och har svårt att få försäljning,Men Spocket gör det ändå kul att gå till jobbet ,sällan man har en app som är så pålitlig .Jag kan varmt rekommendera Detta verktyg.Snabb hjälp gillar jag inget krångel och snabba svar Tack så mycket för din fina recension det gläder oss verkligen att höra att Spocket gör din arbetsdag roligare, även i början av din resa. Vi vet att det kan vara tufft i början, men du gör ett fantastiskt jobb genom att hålla motivationen uppe. Vi är stolta över att få vara en del av din resa och finns här om du behöver stöd eller tips längs vägen! – Eleanor 😊

Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience! Thank you so much for your kind words and for taking the time to share your experience! 🌟 We’re thrilled to hear that you’re enjoying the platform and finding value in the variety of products available. Helping you grow your store in a fun, easy, and successful way is exactly what we aim for! A special shoutout to Angelique, we couldn’t agree more. She’s a true star on our support team, and your recognition of her dedication and care means the world to all of us. We’ll be sure to pass along your appreciation, it’ll absolutely make her day! Your recommendation means a lot, and we’re so happy to be part of your dropshipping journey. If there’s ever anything more we can do to support you, just give us a shout. We’re here for you. We're here for you! Happy dropshipping!- Eleanor 😊

Ease of use and product catalog Thank you so much for your kind words! We're glad to hear you found our platform easy to use and enjoyed our product catalog. Your feedback means a lot to us and motivates our team to keep improving. We're here for you! Happy dropshipping!- Eleanor 😊

Truly amazing great support, great help, and helping the business succeed amazing. Traveltimesawait thanks you

They have good products Thank you so much! We're glad you're enjoying the products we work hard to offer great options, and love hearing that it's making a difference for you. Let us know if there's anything else we can do to support you! - Eleanor

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin! Nadine Thank you so much for your kind words! We're thrilled to hear that you've enjoyed sourcing products on our platform and that your store is now ready to go live. Congratulations on reaching this exciting milestone! We’re glad to hear you're taking advantage of the upgraded plan and promotion. It’s a great way to kick off your launch. Wishing you every success as you open your store and let the party begin! 🎉 If you ever need support along the way, we’re here for you. - Eleanor

Spocket founder & Ceo, Saba, John, Customer Support Specialist, Eleanor, and many others, i have sent you all emails saying to cancel my subscription back in June 2025 yet you have refused to adhere to my request. I asked for the cancellation to be done on a website that is no longer available. Cancel this subscription. I received 7 orders from your supplier that was never delivered to my customers. Yet the supplier remained on your platform despite my request to see if they would deliver. Please please cancel the subscriptions. Can or will honor a person request. I already did all steps to cancel this subscription. I do not know how you continue to take funds from my bank account. rating Zero.

I'm just in the process of launching my store, and so far, Spocket has been a great experience. The platform is easy to navigate, and I’ve found a good selection of products to start with. Most importantly, the customer support has been incredibly helpful—any time I had questions or ran into an issue, the support team was quick to respond and provided clear solutions. Their assistance has made the setup process much smoother. Looking forward to continuing with Spocket as I grow my store!

Estou a avaliar entrar e trabalhar com esta plataforma e vou experimentar 3 meses pelo menos... Excelente Suporte a todas as questões que coloquei e vamos em frente. Logo Verei os resultados convosco. Olá! 😊 Agradecemos muito o seu feedback e confiança na nossa plataforma. É ótimo saber que o nosso suporte atendeu às suas expectativas. Estamos aqui para o que precisar ao longo desta jornada! Desejamos-lhe muito sucesso e estamos ansiosos por acompanhar os seus resultados nos próximos meses. Vamos em frente juntos! 💪🚀 - Eleanor

These people care about your business, want to see you succeed and are very professional when you need customer service. I highly recommend Spocket and dealing with Leah has been a pleasure. Thank you for sharing your feedback. We're genuinely sorry to hear that your experience hasn't met your expectations. We understand your concerns about pricing, membership structure, and support response times. Our goal is to provide access to quality products, reliable shipping, and the tools needed to succeed in dropshipping, and we strive to keep our pricing transparent and fair. The tiered membership options are designed to offer flexibility, allowing users to choose a plan that matches their business stage and goals, including access to premium products. That said, we're truly sorry if our customer support fell short. This is not the experience we want anyone to have, and we’d love the opportunity to look into what went wrong and make it right. Please reach out to us at support@spocket.co, and we'll be happy to assist you directly. We’re always working to improve, and feedback like yours is vital to that process. - Eleanor

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop. Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Spocket has been easy to use and helpful as you get started. Our team is always here to support you, and it means a lot to know we're making a positive impact on your online shop. Wishing you continued success on your journey, we're excited to be part of it!We're here for you! Happy dropshipping!- Eleanor 😊

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

I uninstall the app before the free trial done and wake up today the try to charge me. We're sorry to hear about your experience. Uninstalling the app doesn't automatically cancel a free trial or subscription, as subscriptions are managed through your App Store or Google Play account. To avoid charges, the subscription must be canceled directly through your subscription settings before the trial period ends. We'd be happy to help guide you through the process or assist with resolving this issue. Please reach out to our support team at support@spocket.co - - Eleanor

I tried the demo version of this app but canceled my use due to inconvenience. However, I discovered that $69 was being charged to my credit card every month. I filed a claim with my credit card company and canceled the membership again, but the monthly membership fee is still being charged. I tried calling Spocket, but there was no answer, and I also sent them emails without receiving any reply. This makes me think the company might be a scam. Even now, I am still trying to get my membership canceled. We're truly sorry to hear about your experience and the frustration it has caused. This is certainly not the experience we want our users to have, and we appreciate you bringing this to our attention. Please rest assured that Spocket is not a scam. We take customer concerns seriously and aim to resolve issues as quickly and transparently as possible. We understand how upsetting unexpected charges can be, especially if you’ve tried to cancel and haven’t been able to reach us. To help resolve this immediately, we’d like to investigate your case further and ensure your subscription is fully canceled and any unintended charges are addressed. Please reach out to our support team at support@spocket.co with your account email and any relevant details. We’ll prioritize your request and make this right. Thank you for your patience, and again, we sincerely apologize for the inconvenience. - Eleanor

The customer support is very good, even with technical issues. Irene stuck with me until my issues were resolved. I am new to this industry, so this was a moment I needed help, and I got it very quickly, late in the evening this time. Sprocket is gaining my respect. Thank you!

Very good and friendly support.

FARE REVIEW of SPOCKET Things i love about Spocket is that they know the Audience they can focus on: - US & EU, Winning Products, Temu & Alibaba, Private Label - they have a good Service. Which hear and solve your issue ASAP. - But..... what i don't like about Spocket: - they call it US & EU, but when i scroll those products. Most of them are for US delivery. Expensive as hell like you can find such prices or even cheaper prices on every online store. So basically you can earn no Profit margin from it. - They have a category for Temu etc..But for that you have to buy an APP names Alidrop which is also a Paid app so basically they will earn money for Spocket and maybe from Alidrop Affiliate/Partner commission. - Winning products are very expensive and are very less products available in EU (Germany) - Their Filter is very Bad. I mean sometimes you choose men clothes and you still get products from Women category, it can be because of UNISEX products but still it is buggy. Sometimes Filter has no affect at all. - If i use only Aliexpress Feature and i want to import products it imports only half of product description but no Size chart, Not Real Price which shows on Aliexpress. - In comparision to DSERS, i would say it still has a long way to import Products attributes from Ali express. DSERS makes life a lot easier. - US & EU Category, Winning Products Category, Temu Category needs MAJOR REVAMP. - Private Label consists only Cosmetic Products but it needs other product categories too. - "Compare At Price" is not fully developed because it should be editable like "Sales Price" . Like i want to change all Prices at one click. I type my price in textfield and if i click "Set Compare At Price for all" it should change all. But there is no such button at all. - AI Feature is PAID which is not good at all. Shopify, Chat gpt, Gemini all those other AIs having FREE versions too so why does SPOCKET charges for AI Feature even though we brought a paid year membership. It should contain all the features they have to offer. NOT FARE ! - They have very less Products than Aliexpress and mostly when you try to import in ur import list you get error that the product cannot be imported for xyz reasons. It is very annoying because you get such error on 75% Products. SPOCKET needs FOCUS on these bugs, errors, feature requests otherwise i don't thing i will renew my subscription.

We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure! The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps. In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues. Five stars for service, professionalism, and commitment to getting it right. Thank you so much for your kind words and thoughtful feedback! We know how frustrating technical issues can be, and we're truly glad we were able to turn things around for you. Grace, Leah, Joe, and the entire team are thrilled to know their efforts made a real difference. Your recognition means a lot to us, especially knowing how complex the situation was. At Spocket, we’re committed to not just solving problems, but creating positive experiences along the way. It’s incredibly rewarding to hear that came through in your journey with us. Thank you again for your trust, your patience, and for recommending us it genuinely means the world to our team. We're here for you! Happy dropshipping!- Eleanor 😊

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app beginner-friendly and that our support team could guide you through each step from selecting a product to importing and pushing it to your store. Helping users like you find winning products with ease is exactly what we aim for. We're excited to be part of your journey and wish you great success with your store! Happy dropshipping!- Eleanor 😊

I got great online support, and the communication with the support was very easy and straightforward!

Customer Service is the most amazing part, I feel really supported!

Very good Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor