Reviews for Socialwidget ‑ Instagram Feed

I found this app to be confusing without clear intuitive direction, however Ricky helped me through gave me reading materials and stayed in a live chat with me for as long as it took for me to get the hang of it. If your having issues don't be afraid to reach out to customer support. they are every responsive

Rachel was very kind to help me solve a little issue that I had and she was super quick. I really love this app and I highly recommend giving it a try (: thank you again, Rachel. You are my hero

I really love this app! Because of this my visitors from my website were able to follow my Instagram as well plus great support system too! thanks Rachelle and the team :) UPDATE- 11102022 Great customer support, thanks Ricky :)

I used this app to display my social media - free plan. Works perfectly well! The customer service is beyond amazing and helps me not only with questions but also does the adjustments for me - such a life saver!

Great app and helpful support! Had a request where they should make the google fonts GDPR compliant and was done after 2-3 business days and it worked!

Rachel byla velmi hodná a nápomocná při řešení problému. Celkově aplikace vypadá na stránkách dobře.

Great App. Very Good Support. Thank you for this fantastic App! We really enjoy the setting (change colors, display posts etc.)

MVE BOUTIQUE

2022-10-21

Australia

The app in itself should allow tagging more than 3 items for the middle plan and show the product on the same page as the tagged IG photo (and not a link that needs to be open). Ocean's customer service, on the other hand, is 10 out of 5 stars. She has been incredibly helpful, kind, and professional. Her service has made me stay and persist with the app.

The app is absolutely fantastic. Moreover, I had some questions and wanted to make some changes in the look and feel of the app and received an outstanding support from their team, amazing SLA and very kind and helpful. Great experience

Vapor95

2022-10-20

United States

Customer service was bonkers and directly messaged me immediately and set my entire app up. Was sick! If only every company was like this.

L'application est exactement ce que nous recherchions pour mettre en avant notre page Instagram. De plus, le SAV est top, je recommande.

great app, great assistance from the support team, I highly recommend it. I am new to it, but the assistance and guide is getting me through and is setting up my small business,

This app is super easy to use with a handful of customization options. The customer service is impressive, which help me to solve the problem in a minute.

We've been using OneCommerce (Socialwidget's) instagram feed on our store front for approx. 6 months now. The app has allowed us to push our lifestyle and dynamic content to our customers which has helped sell our products. So far the app has been great and the support (Ricky) has been super fast and professional. Thumbs up.

We met a little problem in the process of using it. When we preview the picture on our phone after editing, the size of the picture exceeds the width of the screen. We contacted their team, and they responded quickly and solved the problem. It was really great!

We are using the Socialhead app in all of our stores and love it! The app helps us build the right trust for our customers while helping the store get more followers on our Instagram profile making unready customers come back to the stores for future buying. When we needed help with our app installation the Socialhead team was amazing, patient and professional! Honestly that isn't that obvious when talking about Shopify apps teams, so thank you so much for a great product! Roi, Freedom Moses.

Simple installation and clear use process! Love the customer service, perfectly solved my problem in minutes~

Absolutely stellar support by the staff, even on the free plan. They were kind and patient enough to guide me through each step and helped me resolve my issues quickly.

Niel was a great help today. He was very patient and gave me fantastic customer service! I downloaded app yesterday. I need to drive more traffic and sales to my website. I'm excited to see great results from it!

Very good, customer service attitude and response attitude are very good, I like it very much, recommend! !

Great app! Staff are extremely knowledgeable and helpful, quick to respond and resolve. Thank you Rachel!

Ocean was AMAZING. She was very patient with me in fixing the error that was on my site. Wonderful customer service!!!!

When I was having trouble customizing it, I thought it would pop up out of the blue. The application is also simple and easy to use. I have just installed it, but I would like to continue using it. Thank you!!

Book Lover Gifts

2022-10-05

United Kingdom

This is the 2nd store I have used this app for. Very easy to install and looks great. The free customisation from Ricky also so quick and got it looking even better without me even asking. Thank you!

I was having with my Instagram token, and before even opening the live chat Rachel popped up ready to assist. She solved the problem within minutes! Thanks so much for your help Rachel. This app has been so easy to navigate and looks great on my website!