Reviews for Smile: Loyalty & Rewards

Chicky Chicky Bling Bling, LLC

2015-05-18

United States

I think this is such a unique and fun app.!! I just love it!!! Thank you sweet tooth

Have had this app for a couple of weeks now and it has been great. Have had a large amount of people signing up, and already had some people using their rewards! Have since put this onto our other sites as we can see the benefits are well worth it. Would definitely recommend this app to anybody who is looking to build on their customer base.

I absolutely love this app and excellent customer service!! Great job!

Love the whole idea! Very simple to add ! And the response is awesome ! Love it !

Been waiting for a simple to use, pain free rewards app for my customers. This one seems great and they developers were good to work with. Very happy so far! **UPDATE** 6 stars - I botched up a copy paste of some code and broke the app - and probably some other things on my store. Sent out an email blast letting everyone know about our cool new rewards program. And the emails started coming in that they couldn't see it. Smooooth. I emailed Mike, let him know what was going on and a few minutes later he spotted the problem. I fixed it and everything was great again. Top notch support and truly appreciated!

Nice app! and fast support. I have a few customers that sign up, but not a lot so I tried to do some advertising on my facebook page to get people to sign up.

Great app! Works perfectly, looks clean and easy for customers to use! Highly recommend!

CurlShoppe

2015-04-10

Canada

The next day after installing this app, I received a customer account signup & an order! Can't wait to see what this app will do for my store. My concern is that I wish the app could generate codes for me and put them into shopify with a "one use" function. I know there is Bulk Discount App but it's a bit of work to create them, filter search, export, copy then paste back into Sweet Tooth. Other than that, great!

Absolutely amazing app. I love the function of this app, it is easy to use, has a very friendly set up process and the service is outstanding. I would recommend Sweet Tooth to every business.

Amazing customer service! Easy to use app. Does exactly what I need. Thank-you

Very impressive customer service, had a problem with setting up the badge but Mike resolve it in no time despite i am yet a 'paying' customer. Thumbs up...

I love this app, it has worked great with keeping our customers engaged. I love the new look and the customer service is fast and helpful. Definitely an app worth having.

Very good app and customers really like being able to earn points. Very easy to set up and get started.

amazonias

2015-02-21

Belgium

i like this app. it allows you to organize your rewards program the way you want it, looks nice, is easy, and the support is fast and good!

Great app.! Very easy to use for provider and customer. Customers seem to love it.

Great app, dev is fast to respond and very helpful.

I submitted a problem I was having on my site and Mike replied promptly and in no time had the problem fixed. I love this app and the customer service is superb!

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

You guys need to add a lot of things, analytics by customer and what time frames they signed up etc in addition to how many total people are signed up for the rewards program per your individual store and more background statistics on how the customers are interacting with the points they are using on a month-month basis. It would be nice to see which customers signed up which months and which customers got more points after a given month to align them with campaigns running on our site. NONE of this is available. Very plain, cut & dry rewards program.

Absolutely amazing, very quick responses via emails and problems were fixed faster than I could expect! They set a good example for what customer service should be like :)

Good stuff, support was there when I had serious questions about collecting emails, albeit with a delay. The app is very straightforward and easy to use..

Amazing people. I envy their patience. Thank you so much for a wonderful app.

Great App, very helpful. Did exactly what I needed done.

Great apps and easy to use. Mike is friendly and response to help/queries promptly! Great work!

Sweet Tooth Loyalty Program app saved us a lot of time and $$$..Works like a charm and they have Fast & Great Customer Service.. If you are looking to build up your Loyal Customer Base Look No Further...The Boxed Dragon Company