Reviews for Smile: Loyalty & Rewards

Majestys

2017-02-01

United States

So far pretty good. Slight issue with the Friend Referral discount code. The codes are not importing. We will see how customer support is.

Gldn

2017-02-01

United Kingdom

This has worked so well right from the start! Really impressed

The Bali Market

2017-02-01

United States

Seems like a very straightforward ap. Was very easy to install and looks pretty on the bottom of my home page www.thebalimarket.us

Perfect. Even the free version works good.

Just installed the app, so far so good

Easy to set up, works as promised.

I just installed the app, its super easy and I love it! This app is definitely a must have!!

Awesome app, loving it so far! Support team is really really awesome and super friendly! Some days ago I was far from a computer and I needed help to upload some discount coupons into the system. I asked for help using my mobile phone and Abby was super helpful and friendly and did it for me! Thank you so much, very happy with the service :)

Perfect, even the Free version is well polished and works a charm.

Easy to set up and great to use

Easy to set up and easy to use! A must have!

easy to use Im a beginners and its just my speed www.whimsicalwolf.net

Love this App, keeps my customers coming back to earn more points as they shop or interact with my store. Carlos Robles The Most Popular Flower Lapel Pins and Fashion Accessories www.lovelylapels.com

Yourgreatfinds

2017-01-28

United States

I just set up the program and have not used it yet. I was frustrated with the set up, but Elli at customer service sure helped. I was about to just disconnect the app out of frustration and she cheerfully helped me through. You saved a customer Elli!! Awesome. Update: My customers love this! They are earning points and spending them. I like that during special events I can offer double points and manually give my customers their double points with a big thank you. This is a MUST HAVE for me! Thrilled with it. Update 1/28.17 I have been using the free option and here is the problem. The first upgrade is at 500 customers signed up and it is $60.00 per month. That is too expensive for me. Too big of a jump. There needs to be one in the $30 range. And, I find that people sign up and get their 200 points and then become inactive. I want to remove those people until I can afford this app but the sign up dates are inaccurate. Sweet Tooth, I am looking for another app because I'm almost to 500 customers. I hate to go, but what else can I do?

awesome and simple to use and utilize

Seamless integration and a very professional feel to the app. Works great and after only a few days of it being installed, we can already see the customer interaction rates increasing. A+

ótimo app, gostei demais! Já estou utilizando em minha loja

We've just been playing with a few online items for sale, but we can already tell that Sweet tooth will be a great addition to our store, just Awesome!

Easy to set up and working great so far! Nice addition to my online boutique. My customers will love this feature :)

fabulous .. love my sweets and make it a point to only cheat on my diet with worthwhile products. You guys are the best

We are just getting started with Sweet Tooth, so I can't fairly judge the app. The 5 star review I'm leaving today is all about Sweet Tooth's customer service.... specifically Abby! I LOVE when chat customer service works and they are able to answer complex questions on the spot. It was nice to feel like I was talking to an actual person who was friendly and genuinely cared. It can be overwhelming implementing new programs (since I am not technical!), but Abby answered my questions thoroughly and helped me to find solutions for our challenges. Thanks to Abby! Hope I'm able to come back and give a 5 star after getting going with the program! So far, so good :)

Eley Hose Reels

2017-01-27

United States

We've been using Sweet Tooth for 7 months now. We weren't sure how interested our customers would be in a rewards program....since it seems everyone has one. However, every brand (if they provide a good product or service) has brand advocates. After extensive research, we were convinced Sweet Tooth had the best Loyalty program app available. It's not cheap, but anything of real value rarely is. I like the fact that it's a great way for your customers to become engaged brand advocates by helping spread the word about your brand via referrals and social media. We are pleasantly surprised at how many of our customers are taking advantage of the program. I gave them 4 stars because I would like to see a few more functions and better reports. However, the app works great and flawless. We've had no functionality issues. When we have had questions, Customer Support has been superb.

Well today was my first interaction with Sweet Tooth customer service and i must say it was 100% to my satisfaction. Abby was her name and she helped me out in every way possible. She had so much patience with me as im new to the program and was having a hard time uploading my files. She spent over an hour with my on chat and got what i needed done in the end. Abby went above and beyond to help me and i appreciate her and her efforts. I highly recommend their APP as well, works exceptionally great!! Thanks again Abby!

The sweet tooth loyalty rewards is a great app. Easy to set up.

Cool app so far, super useful, just enough for free as well