Reviews for Smile: Loyalty & Rewards

Very expensive and sneaky "user based" pricing model (the app automatically syncs up with your Shopify customer data and adds them as "Smile users". No feature to mass delete irrelevant contacts. Ended up paying hundreds of dollars hidden costs... Lots of better apps out there!

Super easy to setup, already getting a great response in less than 10 minutes. My brand just got the extra push I didn't even know it needed!!!!

www.modandsoul.com Really nice app! Does exactly what you need from a loyalty program! I like the design, and the panel is very user friendly. The customer service is excellent too. Had some questions regarding using the app, and making the most out of it, and received responses very quickly, as well as a follow up phone call. Even the free version is plenty to get started on. The only reason for us to upgrade in the future is to connect it to Mailchimp. Will definitely keep using and very much recommend!

This is only my first day using it, but I'm giving it 5 starts because it was so EASY to do and set up. Like so easy. I hope the codes and discounts work!

Indeed great stuff, indeed free, ideal for starter business like mine, thanks for making this available.

Been using the app for over a year now and absolutely love it! works great to give out codes for birthdays and points earned seem important to return customers!

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless. Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan) then as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

Second website I have created and both have this app. It's great! Our customers have used the points often.

Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.

Smile has made my customer experience brighter than i ever imagined. Because of the way smile rewards customers just want to keep earning points on your site

This has been a real boost to our tea company since we started using this last year. We have seen an increase in loyalty from our customers and we have a very good sign up and usage rate for our rewards. Make sure you set the rewards at a level that doesn't leave you out of pocket though. We spent a lot of time researching and setting a level that both we and our customers are happy with.

Very easy to use! Was helpful considering I'm not used to these types of programs. 5/5 I recommend this app.

Got love Smile: Rewards & Loyalty - easy to use and ability to match my store's design without a huge price tag! I needed some assistance recently and Maggie from support came to my rescue! :)

Zest Pics

2020-02-18

India

The BEST rewards/loyalty/ customer retention app in shopify store, Finest customer support from Maggie, Team Smile

Really awesome app , it provide reward to loyal customers hence will built great relationship and help retain customer loyalty for increasing sale.

I just set this app up 2 seconds ago easiest app EVER! I am a new store, so I am happy that they have a free version available. Thank you so much :-), this app is amazing so far.

I appreciate companies that allow free plans for start up companies. Afterall, we all started somewhere at first. They respond to questions quickly and the interface is very professional.

Easy to use and a great variety of free features. This will help our business grow in an efficient manner, 10/10

Tess was absolutely amazing. She answered all of my needs and was so patient. Highly recommend this app.

We absolutely love being able to offer our customers rewards! This app has been so helpful and easy to use for both us and our customers. www.greenapothecary.net

This is a great app -- love how it easily integrates with our site and how easy it is to use and implement. Very user friendly. The support team is amazing, especially Elli, who was incredibly helpful and supportive. Highly recommend and necessary app for all e-comm stores!

So far the app seems to not work. It signed up customers as members on install that don't have accounts. My biggest repeat customer who has an account is only a candidate. Sent support got 1 email back and no further reply's or fixes.

Cheese n Dash

2020-01-30

Hong Kong SAR

recently i suffer fm "your points redemption could not be completed, try again later", both customer and admin cannot redeem

Amazing app especially free portion of it, really gives you a lot to work with. The upgrades are well worth it as well.

Nice and neat program. Runs smoothly with hassle free usage and instructions. Easy to maintain and I can monitor everything.