Reviews for Smartrr Subscriptions

We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.

Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.

Just recently went live with Smartrr and we are incredibly impressed! We self onboarded and the launch was quick and painless and the app is so easy to use. The Smartrr team has also been incredibly helpful and attentive. We are excited to be growing with them!

We recently launched subscription services on our site Womaness.com with Smartrr. Smartrr was clear with all the information needed, fast and easy. We love how the implementation looks and works. Thank you! We made the right decision to go with Smartrr.

Rejuvia

2022-01-03

United States

This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

BAKBLADE

2021-12-15

United States

Moving to Smartrr has improved our subscription management and the direct integration with Shopify checkout allows us to cut down on using multiple vendors for subscriptions!!!! The team is always looking for feedback to improve the product.

The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .

This app is aces. Truly magic. I was super anxious about getting subscriptions set up and the Smartrr app is a dream come true. It integrates seamlessly with my store's theme and offers me effortless ways of tweaking and testing the subscription offer. Highly recommend this app.