Reviews for SmartrMail Email Marketing SMS

Tried a few different apps before this one. You won't regret it, saves you a lot of time, super easy to work with anybody can do it. You can also use it through the Shopify Mobile App which is great. Super effective for any business, especially if you are an independent small to medium scale business, will work for you in the background while your busy doing other things. Compared to others its fairly priced too

Added this before got overwhelmed. tried different ones came back to this, its actually easier then I thought! quick customer service!

The service is AMAZING. We should have switched over from mailchimp to this app a long time ago. Mail chimp is so hard to use, and its near impossible to reach the service department. Nick and his team was able to move everything over for us from mailchimp. Just take the plunge, and let his team take over!! Nothing to lose!

Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Customer support is amazing ..responses are personal , with screen shots of MY store . Has everything you need to run off your online store , without extra stuff that gets in the way . Easy to set up , nice type faces , and intuitive. Very happy

Buck Naked Soap Company Inc

2019-08-28

Canada

I really love this app and the people behind it. Has most of the functionality of the previous app I was using, but with SmartrMail you can speak to/message with real people. People who are helpful and can help navigate. The only reason for a 4 star v. 5 star review is because I’d like to see bit more functionality and design elements. BUT, I know these are in the works.

Aloha Eyes

2019-08-23

United States

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

easy designs templates and so quick to set up emails.

This app pays for its every month its like a free app with profits it shows conversion rates and also gives automatic email marketing of my new products to customers I love it saves me time and makes me money two thumbs up - Praise the lord!!

An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work

ICHPIG

2019-07-23

Australia

Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!

Was so nervous when our previous app was no longer supported by Shopify but i'm so glad it happened! Customer service is amazing, responses are informative & SmartrMail is so easy to use! Can't recommend enough.

We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.

Changed over from Mailchimp (used this app for approx 6 years).It is a lot quicker and easier to use! Although a bit more expensive but we can justify this with saving time. We also have the option to do a one to one mentoring so that we can learn as much as we can and get the most our of our database.(Mailchimp never gave us this opportunity so we had to teach ourselves). The only thing we would ask is that Smartrmail bring in the option to put emojis in the subject line like Mailchimp as it helps create a EYE CATCHING email which is SOOOOOOO important when sending an Email out! So overall.....so far so good! JULIA CEO

I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.

Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.

I moved my shop from Tictail to Shopify and needed to switch to SmartrMail. Always a little bit tricky when you change but the support team at SmartrMail was great and helped me so much. Million thanks!

This is a very easy-to-use and straight forward app. Perfect for quick automatic or manual email marketing. The chat option makes it easy to ask for help from the support team.

I moved from MailChimp to smartr mail and it’s so much More user friendly wish I had moved sooner ...

Forced to switch away from Mailchimp due to the Shopify integration and so glad we were forced to make this move! SmartrMail is superior to Mailchimp and the customer service is outstanding which has made the switch very smooth.

We migrated from Mailchimp and the Smartrmail team made it super easy. Other extra features have allowed me to create more specific automations which is saving me heaps of time, and the set up team walked me through the whole thing within a few short days.

Like most, we have made the shift from MailChimp to Smartrmail due to the falling out with Shopify. Regarding the system, so far so good. We are still very new to the program however everything seems to be running seamlessly. Overall the support has been exceptional, super helpful and speedy response. Pretty happy from where I am standing Thanks guys!

i switched from mailchimp and so far am really happy. Customer service is fantastic and the email set up is really easy.

Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.