Reviews for SmartBot: Leading AI Chatbot

We are surprised at it ability to learn..

Amazing app so far!! The AI is great at learning the ins and outs of the site quick. Highly recommend.

So I'm just trying this out today and so far wow. Easy to set up and I love how every question I ask not only did I got a solution but was reccomended products that where available in my store. Fucking amazing it's a beauty

Dear Tamra.Shop.Social,
 Thank you for your fantastic review! 😊 We're delighted you find our solution powerful and easy to use. 🌟

Nice

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Best AI chatbot in the shopify market.

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.

eenvoudig te implementeren en werkt direct

Poor customer service no phone number for support

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

I just love this App!! This Smartbot is like a Human Form that provides great customer service to my customers. I am sometimes applauding on the deliverance it gives to the customer. I will recommend every Store Owner to install this App. It really helps 24 hours around the clock on question you wouldn't have time to stop and answer. I love my new friend!

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Initial experience is good. It's fast too much. Amazing !

Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.

J'apprécie beaucoup votre service car vous vous mettez tout entier dans ce que nous faisons sans réserve, nous connaissons très bien le service que nous rendons félicitations et merci pour votre soutien et votre aide je ne regrette pas une seconde d'avoir choisi votre service pour mon boutique .

This SmartBot app is amazing. I would highly recommend businesses to try it. It cuts down on all the question emails you receive by providing answers to the customers right away. It gives you insight as to what your customer need and asking for. Plus, it's a great pre-sale tool by offering discount. Try IT..

This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.

only follow up feature is missing or maybe i dont know how to use otherwise very good application

The best chatbot

I love it but my stopped working and I do not know why. Hope they fix the problem

Great APP. Good for me.

Hey there, I just had to share my thoughts on this chatbot! It's seriously impressive and deserves all five stars and more. First off, it's incredibly user-friendly. I'm not usually one to use chatbots, but this one made it a breeze. Whether you're a chatbot pro or just trying it out, you'll find it easy to interact with. This chatbot's responses are smooth and natural. It's like chatting with a real human! It understands my questions and provides helpful answers without any hiccups. Privacy is a big deal, and I'm happy to say that this chatbot respects that. It doesn't ask for personal information and keeps the conversation focused on what I need. But what really stood out to me is the level of customization. This chatbot adapts to my preferences and provides personalized recommendations and assistance. It feels like it knows me. In a nutshell, if you're looking for a chatbot that's easy to use, understands you like a friend, respects your privacy, and even personalizes your experience, this is the one to try.

I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.