Reviews for SmartBot: Leading AI Chatbot

Awesome app

The SmartBot on our website has been incredibly helpful for our customers. Cool AI bot.

Cool AI bot

The SmartBot on our website has been incredibly helpful for our customers. It provides quick responses to queries, offers personalized recommendations, and enhances the overall user experience. Whether you're browsing our collection or looking for more information about our products, the SmartBot is there to assist in real-time. We’ve received positive feedback from our customers, and it’s become an essential part of our service!

esta sendo boa, ele é muito inteligente

Thoroughly enjoying the chatbot app, great addition to our online store. Having an online chat service makes me more confident that anyone visiting our website would never leave without finding the right answers to their questions . 100 percent satisfied. Thank you

Seems good

THX GOD THAT YOU EXIST

SmartBot is a very useful app, it helps me a lot for my online store. The AI-powered chatbot quickly responds to customer inquiries and provides personalized product recommendations. It has significantly improved my customer engagement and conversion rates. Highly recommend this app!

It's really great it gives every information they ask about my store without me doing too much that's really great

Ist perfekt

Mummy Cooks

2024-09-10

Ireland

The bot is good at taking information from our website and applying it to it's replies. It's useful to be able to train it how to reply to certain questions. Overall really like the app

More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.

Simply amazing, it was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Apoorva. Such a beauty it is. looking forward for more upgrades soon

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them. Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique. In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

Could use more free chats instead of that price but overall good so far

Great job answering the questions

Good app. Answers quickly and almost always correctly. But you can be trained.

Nice

Nice really very best bot

Street Rider Apparel

2024-09-06

United States

From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.

super good and easy to use~

Thanks for support

It is easy to use and set up

This is one of the best apps to add to your store. It learns a lot from details on your webpage, and you can teach it what you expect to say to your clients. highly recommend this app for anyone that needs a helping hand talking to your clients.