Reviews for Smart Product Filter & Search

Cabaia

2020-08-06

France

We use the app on our french and english store, the app crash , collection don't display anymore ( white screen, no product appear or with a weird display ) . This came out of the blue our store is 40% down in conversion rate and nobody is answering because they are based in Vietnam and don't have 24h support. Don't instal you'll save a lot of trouble and shitty customer support. We are trying to roll back to a version without their app to be back to normal.

Been using this app for the past 2 years. When it works it works great. However, this app is constantly down it seems they just can't handle the number of requests on the servers they're using. IF you want your website to be constantly down due to this app and lose thousands of pounds every day because of this app then download it. Support is ok but only seem to be available for 2 hours a day. Stay away from this app nothing but issues for the past 2 years!! Probably the worst app I've used unfortunately

I am facing trouble. The product filter tab on my website is not working. Please help me. My customer's are facing trouble.

Absolute perfect! Must have for many stores. Especially recommended because of extreme good customer service and help! To see how well it works visit our site www.scrub-supply.com

I am having trouble daily with the app. Every so often the filter decides to disappear from our website!

Awesome app to filters and search products of your website. The setup is very easy to understand. And most important they have a great support team to help you.

It's a great app. Functional and easy to use. Support is quick and wonderful. https://reverth222.com/

Good App and Service Thanks Team satisfied with your response Keep it up My queries are solved timely

great app, and great customer service. They help me with some customizations on my website very quickly

Very useful app! Gave us the functionality we needed and the support team was extremely helpful in modifying certain things to make it work with our theme. Great job!

This is an perfect app for what I'm looking for. It has a lot features to use for any purpose. Support team is also helpful. Always help us on priority. Good Work Team:)

The filtering app works exactly how we want it to. Customer service has been extremely helpful in getting this set up properly for our needs.

Great app with good filters and collection page layout. Customer service is also very good. Would be great if you could add the following: 1. The app supporting the Shopify store multi-language, so that the filters can be translated on websites with more then one language. 2. The app using the Shopify collections, so that sync product data is only needed to update the filters but not to update the collections.

Ethnikids

2020-07-18

South Africa

A great app! Easy to use and the support team are hands on, helpful and helped create our vision - very happy client

Very functional App and the support team helped me in less than one hour to solve a little problem with my theme. Thank you Helen.

Great app. Had an issue with the search results not displaying correctly (too wide), but the SP team helped me within hours!! (given the time difference and when I logged it, actually immediately). Thanks guys, great work!

Great for filtering products across the store although I would say the user experience could be improved as I was unclear on the set up steps. Having said that the support team were extremely helpful!

Great app! Easy to use the platform and thorough support help when needed. I would definitely recommend it.

Support is awesome. They help set up everything according to my needs, from colors of the tabs, and pretty much everything you ask. Thank you and I will be back when I need this feature again.

Love this app. The filters are much more versatile and customizable than any other filtering app I've seen. My favorite features are 1) the ability to hide certain brands/vendors from filtering, 2) the ability to customize different sets of filters based on collection, and my favorite, 3) the ability to add a "Ready to Ship" filter that allows customers to filter a collection to only show products that have 1 or more qty. The support was very responsive and even quickly added a feature for us that we requested and they agreed would be best for their customers. I highly recommend this app!

OKAY, I have a large catalog on my shop and doing a search or switching from product to product to choose takes time, this great app makes them easier, the client filters directly to the collection page, which reduces the choices and takes it to the essentials, the client's navigation is simpler and more fluid, the conversion rate increases from the first day, I use an independent theme, when installing on the back up I had a small bug on display, customer service was very responsive to resolve the problem, I recommend OK, J'ai un grand catalogue sur ma boutique et faire une recherche ou passer de produit en produit pour choisir prend du temps, cette super app rends les chause plus simple, le client filtre direct à la page de collection, ce qui réduit les choix et l'emmène à l'essentiel, la navigation du client est plus simple et fluide, le taux de conversion augmente dès le premier jour, j'utilise un thème indépendant, à l'installation sur le back up j'ai eu un petit bug à l'affichage, le service client à était très réactif pour résoudre le problème, je recommande

The product is only 1/3 good unless it comes with a good team that helps you with any technical or otherwise issues that you might face along the way. Nothing short of being responsive and helpful. Definitely an app that I will recommend!

Really nice app and the support went above and beyond to help me out. I recommend this app to anyone looking for a navigation, filter, search app.

Great app and great support! The app is perfect for filtering products and ordering them. Emma helped us to fulfill all our requests.

The support team is very helpful and responsive. We find the features effective and great especially for intuitive and user-friendly store interface.