Reviews for Simprosys Google Shopping Feed

Amazing App, Unmatched Support: Tailored Solutions and Expertise! My recent encounter with Simprosys customer support left me thoroughly impressed. This brand doesn't just offer fantastic support but demonstrates an exceptional understanding of the issues I faced while using their program. The support team showcased a remarkable grasp of their product, providing tailored solutions that addressed my specific concerns. Instead of generic responses, they delved into the nuances of my queries, ensuring their assistance was both effective and customized. What set them apart was their proactive approach to problem-solving. Anticipating potential roadblocks, the team offered solutions before issues could arise, showcasing a commitment to a seamless user experience. In a market flooded with options, Simprosys stands out for its extraordinary customer support. Their deep understanding, personalized assistance, and proactive problem-solving redefine industry standards. I wholeheartedly recommend Simprosys to those seeking not just a product but a supportive partnership. They've earned my trust and gratitude for their unwavering dedication to customer satisfaction.

Really quick and efficient, found more issues with my website in 5 minutes than I have in over a week. REALLY helpful

Greate app, great customer service!

One of the best apps in the entire Shopify App Store and certainly the bast app for Google Shopping Feed.

A very good app, setup is super easy and support is quick to reach. So far we are more than satisfied.

This a very good app!! It has all the features that I was looking for to make my life easier. I highly recommend this app, thank you!

Dharmendra Rahevar was very helpful and supportive in setting up Google shopping feeds.

This app is great & the customer service is very good. Ashvin helped me out with an issue that I had on our store & I am extremely pleased with the job they did!

Ashvin was a great help going above and beyond to help find an issue within the merchant centre. Fast response and great communication. Highly recommend the app!

'This app created a lot of problems. Even after unnistalling it !' I had a lot of problems after unnistalling this app, most of them because of disconected accounts between shopify, GAds, Merchant center and GA4 , so I gave them a bad review. I've read in the last month a lot of good articles published by them, all of them very usefull. So I decided to give them 'trust' and I changed my previous review. I will give another try to this app on the next days to see if I was wrong.

Firstly, the Google & YouTube Channel app provided by Shopify / Google is so bad that it could get your merchant account suspended. It won't let you select an existing MCA and forces you to create a new one. This is a known issue for around 2 years when you search for help online. Still not fixed. Also, I am waiting to hear back from Google support for 5 days one 2 tickets regarding this issue, no reply. And Shopify support said they can't do anything. Secondly, SimProSys is a DEEP integration app between Google Merchant Center, Google Ads Shopify, and even has Pinterest and other integrations. You can do a LOT with this app that you can't with other apps. But what amazed me is their support team. Their man Prem stayed with me for over two hours and made sure that everything was set up correctly on two domains. I really appreciate his help. I know I'm in good hands with these people and my stores are seamlessly connected with my MC accounts now.

ALLRJ

2024-02-08

United States

What can i say about the team. Especially Saad who just helped me navigate the nightmare that is google feeds and merchant center errors. ABove and beyond the call of duty. I told him i wish that google and facebook had employees like him with the knowledge and understanding. You're missing out if you don't have these guys handling your google feeds and more. this should be a $100 app.

Tech Instrumentation

2024-02-07

United States

The app works very well, and Shiva always provides superb support. Based on my experience, you will be happy that you went with Simprosys.

5 star customer service and a fantastic product

Works well and support is good

Brilliant support, Shiva was absolutely amazing, sorting out two conflicting apps, one of which we did not know we had. Patient and very helpful, cannot recommend enough

Best Ever GMC App for Shopify. It's powerful for sure, but more importantly is their excellent support, helpful, resourceful and manage to solve my problem instantly. To a "relatively' beginner, GMC is complicated. But Thanks Simprosys, you make it easy to me. Thanks. P.S. Ashvin, thanks for your help.

Perunmoto

2024-02-07

Serbia

So far so good. Just installed it. Onboarding process is straightforward. Easy to set up Google Ads tracking and upload the feed to Google. Support team respond quickly and helped me answering some questions. Keep up the great work! Update: Support team is keeping up the great work and they are really helpful. Solved a bunch of user-related problems I had in my shop. All working as a clock now.

OrthoFeet

2024-02-07

United States

Great app and awesome support

The Blissful Place

2024-02-07

United States

This app and especially the support is TOP NOTCH. I sent in a support request recently and they responded immediately. Instead of going back and forth by email multiple times, Dharmendra suggested a zoom call. I was pleasantly surprised! So many other companies are looking to avoid getting on the phone, let alone do a zoom call. Most companies nowadays don't offer support beyond email so this really impressed me. It showed how much they care about their clients. Actually, Dharmendra and I wound up doing multiple zoom calls to get my questions answered and issue resolved. He truly went above and beyond. You have a customer for life with me! Thank you again, Dharmendra

kind, helpful and prepared assistance

A great app! Really useful for managing your shopping feeds. Extra stars too for the GA4 google Analytics wizard that makes upgrading to GA4 so simple (when Google have made it look very complicated!) Support from Ashvin is great- really fast and he knows the product inside out. Wouldn't hesitate to recommend this app.

Saad was phenomenal assistance... I was able to hop on a video call and got all of my concerns answered. We were able to get my tracking codes setup for all of the marketing channels to get us ready to re-launch the proper way Amazing assistance my friend!

Absolutely love the customer service provided - they actually understand your problem and help resolve issues - Mohit was such a huge help

Great App. Customer service is top-notch. Would recommend!