Reviews for Simprosys Google Shopping Feed

This app used to be good with very quicksupport, now support is non existent or very very very slow in responding so I am dropping my original rating for them hope they can improve.

Very unresponsive - unable to assist with Google Identfiers not pulling through correctly with Simprosys feed - going round in circles and now they have stopped responding as feel they can't help.

Fishers Finery

2024-08-15

United States

Some nice features to get you started. Couple of complaints, though: 1) Customer service is not readily available. 2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute. 3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away. 4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.

Great customer service and the app easily handles google integrations. NOTE: Please deactivate any other tracking or google related apps before using, as it will make it much more difficult to sync up.

muito bom, app bem completo. recomendo.............................

Great support, helped me a lot with my issue. Great App aswell:)

Thanks to Sachin who quickly fix my issues ;)

very good

avoid at all costs. support is horrific. the app doesn't work. We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

Thanks Dharmendra for the support helping setting up an accurate tracking between Google Ads campaign and Shopify.

Gábor Buza Neto Vem-k Rua Prof. Gábor Buza, no. 58 , Bairro Lagoa dos Mares Confins, MInas Gerais - Brasil 12/Agosto/2024 À Equipe da Simprosys, Espero que esta mensagem os encontre bem. Gostaria de expressar minha profunda gratidão pelo excelente serviço prestado pela equipe da Simprosys. Desde o início da nossa parceria, fiquei impressionado com prontidão e dedicação que vocês demonstram em todas as interações. Gostaria de destacar alguns aspectos específicos que considero fundamentais para o sucesso contínuo da nossa colaboração: Respostas Rápidas e Eficientes: A rapidez com que vocês respondem aos nossos questionamentos é notável. Saber que podemos contar com uma resposta ágil, especialmente em momentos críticos, traz uma tranquilidade inestimável. Sugestões Baseadas em Análises Precisas: As sugestões oferecidas pela equipe são sempre fundamentadas em análises detalhadas e específicas da nossa loja. Isso nos permite tomar decisões mais informadas e, consequentemente, melhorar a performance do nosso negócio. Proatividade na Solução de Problemas: A abordagem proativa da equipe em identificar e resolver possíveis problemas antes que eles se tornem críticos é um diferencial que merece ser destacado. Isso demonstra o compromisso da Simprosys com o sucesso dos seus clientes. Suporte Personalizado: O suporte personalizado que recebemos, ajustado às nossas necessidades específicas, é outro fator que nos faz confiar plenamente nos serviços oferecidos por vocês. Parceria Confiável: A consistência e confiabilidade dos serviços prestados criam um ambiente de confiança. Agradeço imensamente a todos os membros da equipe da Simprosys pela dedicação, profissionalismo e excelência. Estou certo de que continuaremos a colher grandes frutos dessa parceria. Com sincera gratidão, Gábor Buza Vem-K

I have used Simprosys with multiple Shopify stores and will continue to include it as a must-install app for my own and other Shopify stores. It makes setup with Google (and Facebook) incredibly easy. But most of all, their support is top-notch. I missed a step in setup (because of Shopify Checkout Extensibility) and Simprosys' team was able to track down the issue and get it resolved quickly.

This app is connecting my store with Google, Bing, Pinterest and Meta. It was easy to setup, and the customer service is great - fast, efficient and incredibly helpful. Highly recommend.

Really helped me set up my ad's. Online chat support was great!

Great support, and amazing features!

The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.

Really great customer support. Recommended!

Really good service!!

I needed some help and booked in a call to be guided so i didn't make any mistakes, Sohil was fantastic and helped resolve the issue in less than 10 minutes. Thank you for your help1

10/10 customer support

Great, took all the load off my chest regarding uploading my products to GMC, made everything easy and comprehendable. Wonderful support too!

Great support

Made of Sundays

2024-08-06

Finland

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

Great app to sync your catalogue & manage it. Symprosis is very helpful !