Reviews for Simprosys Google Shopping Feed

Hyvä asiakaspalvelu. Helppo käyttää!

Simprosys has been a game-changer for my business. The app works flawlessly to manage Google Shopping feeds, but what really stands out is the support team. A special thanks to Mr. Tiwari and his team for their expertise and quick responses. They went above and beyond to ensure my Google Ads tracking was properly set up, saving me time and effort. Highly recommended for anyone managing e-commerce campaigns!

TERRIBLE support, to sum it up in two words: slow and incompetent

The support team is very helpful and the tech team very helpful as well.

Ashvin was great and very helpful. Great app and highly recommend

Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.

We've recently onboarded, so cannot speak to long term results, but Mr. Tiwari was very helpful solving our integration issues.

Good app, easy to use. Ashvin gave me perfect customer help.

I encountered some issues while setting up my Google Merchant Center account with this App. Then, Saad came to rescue me from the hassle and overwhelmedness. Not only did he show tremendous patience, but also his unparalleled techniques. This is absolutely the best App for serving as a Google Merchant Center feed.

Very streamlined process compared to tracking google ads manually and setting everything up. Unfortunately though, when trying to do things manually, I had screwed quite a lot of things up, but with the help of a very patient support team member, Saad, I was finally able to have all my issues fixed with everything working. I really appreciate Saad's work with fixing all my issues, he provided amazing support and made sure any questions or concerns of mine were answered.

Tenho algumas apps instaladas e nenhuma tão boa como esta! O suporte é fantástico, resolve todas as questões que surgem, mesmo quando há alguma atualização por parte da Google ou do Shopify. Recomendo a 300% e continuarei a utilizar a app Simprosys Google Shopping Feed.

Gret people, always helpful. They will guide you through every step and make sure your tracking, feed and everything is set up correctly and working. Thanks

Awesome customer service - super helpful. I can recommend!

This is by far the best app you will ever install on Shopify. No more running different apps for other platforms to sync products. Simprosys has it all. What makes this app is the support team behind it. I would give them an extra 5 stars on their own!

Very quick & helpful support. Honestly one of the best supports I've had throughout my Shopify experience. The app does what it's supposed to do. Very happy!

Excellent support team.

Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!

muito boa.

Very Kind and Helpful. Cheers.

The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.

The app is very good and they have everything you need and more. Support is very slow and inefficient. Emails with problems are answered in over 3 days, if ever. Problems remain unsolved (about 3 in my case). The main problem is terrible store speed downgrade and the lack of support. If you have a month to debug and go back and forth, it's worth it. Maybe I will come back but I didn't had this time at the moment.

The staff's answers were efficient and very satisfactory

Attitude Fashion

2024-11-07

Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.

Fairly good app, however they are never online when they say they are. Also the conversion tags dont seem to work for me, i get add to cart and start checkout and not complete checkout.

good contact with support. Helpful in solving problems.