Reviews for Shopify Order Printer

Don't fix what isn't broken. The older Order Printer app works so much better. I don't want this new app, and none of the other Shopify users I know do either. Don't take away the legacy one in August. If you do, we'll just switch to another third-party app that actually works.

No doubt it does something other than waste my time recreating templates that fit our workflows (which is possible, but tiresome). I've knocked off another star for it no longer putting an order number in PDF filenames.

Another senseless move by Shopify. Do not touch if it's working! You made it even worse! Variable mapping page does not have the variable SKU!!! Shopify is pushing us towards other options in the market! They are completely deaf to complaints. Why pay 2% for such arrogance?

While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit without needing to know how to code.

I have used the legacy version for six years. This new change is horrific. Like others, it is impossible to export or copy the exact code into the new version and it be the exact template. I do not have hours and hours to filter through the html coding to figure out what in the world is going on. And, no, I am not interested in paying an enormous fee each month simply to print invoices or packing slips. Just shameful.

Nope!

no se puede programar en html no me deja hacer nada. esto es solo para obligar a pagar un programa de facturas pre hechas

This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect. I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app! Please just keep the Order Printer app we have always had! NOT HAPPY

Dear Shopify team, we were expecting that new version will be bug-free, however we still have issues, like, subtotal amount is displayed incorrectly, tip is not shown in line items, SKU is missing, order placed date instead of today's date, etc. Very disappointing...

I have 6-7 different templates from multiple stores.. some of which were heavily modified for better functionality, and now nothing works properly. It will take dozens of hours to rewrite new / fix existing code. Shopify employees in charge of app and admin console changes should have hands-on experience of using them on a day-to-day basis, so they can see how it affects people running their stores.

Battle Beaver Customs

2024-05-21

United States

Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high hopes that they would improve upon the already solid foundation that was the legacy app. I expected, at minimum, quality of life improvements, and was hopeful for some new features.   Instead what I got was an app that is objectively worse in every regard. I say this with no exaggeration or hyperbole: I have yet to find a single thing the new app does better than the legacy app - And worse, there are many cases where the new app does not support some functionality that the legacy app had for years. This is simply unacceptable when my company and many others not only rely on these functions, but have been using them without issue for many years.   Just to name a few: 1. Page breaks - The new app does not seem to support any method of forcing a page break 2. Custom scripts - The legacy app was capable of importing JavaScript libraries and running custom JS functions to perform actions within the template. The new app blocks user scripts and this is no longer possible 3. Float styling - New app does not support styling such as “float: right;”   I am not asking for more. I do not need the new app to do anything better than the old - But at bare minimum it needs to support the things that we have all become accustomed to through years of using the old app. And to be clear: I do not mind the liquid object name changes - As an intermediate/ advanced user, it is easy to modify existing variable names to get them to function in the new app and I understand changes like these are sometimes necessary despite the temporary frustration it might cause merchants.

Why did you make it so hard to import existing templates? The Original Order Printer wasn't broken - why fix it? Ok, so fix it, but make it easy for your customers to use it by auto importing our existing templates. This is a nightmare.

La lista de variables que funcionaba con order printer legacy no funciona con esta nueva app.

Your new update ruined our saved template!

What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!

No good at all. Terrible designed. Can't add logo to invoices. Cheap looking template.

Is there a plan to return the shipping label, please? It should be simple, please do, it was what I used the app for.

Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!

My template, even after importing does not even have basic things like shipping amts, totals etc. The time spent on this is crazy, wasted.

Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.

Why change something that works? The names of the costumer and the sum of order doesnt shown in the invoice.

A terrible app. I can not edit to print with logo nor print address labels. The date syntax is that of print date and not invoice date? Please fix it asap!!!!

Too hard to customise the template unless you can understand lines of code.

VERY difficult to migrate, cannot find any way to customize anything. Instructions for migrating are lacking. Printer preview is not accurate. I've installed/uninstalled multiple times but cannot get setting to show as described in the instructions.

Not impressed