Reviews for Shopify Marketplace Connect

I use this app to post products on Ebay and Amazon. Easy to use, great customer service, who assisted me with the initial set up.

Excellent app and support. Highly recommend! Makes it so easy to list and delist- all without having to access deep API. Does the work of 1-2 people when you consider listing and delisting all of the time. f

WildBounds

2018-11-07

United Kingdom

If you have a Shopify store and you want to sell on Amazon - this is the only app you need. I'm sure the eBay integration is great as well - but i know 100% that this is THE tool for Amazon feeds. I went through two other apps and a few long nights before finding Condisto LINQ. The user-interface is highly intuitive. The platform is stable - no bugs. And the customer service is absolutely incredible. Responses to questions are quick and spot-on. Great app + great customer support = Happy days! Highly recommend.

Fantastic app. Brilliant customer service. Recommended all the way. Helped me get into the 7 digits worth of eBay sales per year.

I really wanted to love Codisto. It has a huge potential. The ability to work on multiple products at the same time from within Shopify (instead of syncing to a different server) is great. The ability to map every field as I see fit, support of metafields and even formulas is great. That's the reason the app gets 2* instead of 1 (or 0). But unfortunately, it did not work for my business for multiple reasons. First of all, it's very buggy. Following the help pages, tutorials and initial instructions provided by customer support did not work for me. I have thousands of products already listed on Amazon and Shopify and Codisto was supposed to seamlessly link them based on SKU and UPC. On their website they say "follow the in app prompts (including relinking any existing listings which can be done quickly in bulk)". This could not be further from the truth. All of my SKUs and UPCs match my Amazon inventory but still every product I tried to link required several additional manual changes (which the help pages say are not required but support, after escalations admitted they were). And then after taking 3-5 minutes to link ONE product I get an error message from Amazon. Over and over, whenever I had an issue where something wasn't working as it should have according to their help pages, reaching out to support and having them take sometimes a day or more to respond yielded an instruction or clarification that completely contradicts their website, help pages and in-app help. Moreover, asking two support agents the same question produces a completely different, many times contradicting answer. The app says that if you disable the link between Codisto and Amazon for products that were not published by Codisto, only the link will be disabled. In reality (and what customer support told me after the fact, disabling a product on Codisto will not only delete your offer on Amazon but even the catalog page for the product itself - thus losing your BSR, reviews and any marketing efforts. Even on non-technical questions like how much the product costs I got 2 different responses from customer support, one of which contradicts the website (the websites says that plans are by listing, not SKU but the app says it is per SKU. One support person told me to trust the website and another told me to trust the app. When you sell clothing products, each with 20-40 different variation SKUs, this means a HUGE difference in price!) To summarize, Codisto has a huge potential and may work for businesses that either haven't started selling on Amazon and eBay or have a few listings. If you already sell on Amazon and have many SKUs, or if you don't feel like having to beta-test a software with no reliable customer support or documentation, Codisto is not for you. I may give it a try again in the future if the software starts working the way they say it should.

I have been using Codisto for 6 months and generally it is a nice app but for me there were a lot of problems. The app had a lot of problems listing my items, approximately 30% listed succesfully the other 70% did not. While the support team tried to help me, they could not fix the problem and eventually stopped replying. -- Update: after having placed this review Codisto came to me and solved most of the remaining issues. Therefore, I have adjusted the rating from 2 to 5 stars, so thank you.

works great. they have a very good customer service team. i would recommend using with Google Chrome browser for best results.

The app is very good, and have many interesting and powerfull features. The support is good ... when you reach the good person ;-)

Very usefull app, easy to install and to use. It is perfect if you need to syncronize your online shop with Amazon. Very efficient and kind support.

BUGGY APP ... Problems\/ - In "Manage Marketplace" cant Unlink or add ebay/amazon accounts as the SAVE button dont work ! - Cant update address or setting as the clicking the save button dont work. on the plus side there are more options than the other marketplace apps.

This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.

Everything is working as it should and the support is great. I am now selling on Ebay. Thank you guys.

I switched to Codisto from Shopify's own Amazon integration and Inkfrog for ebay. Codisto is hands down a superior app as it is native to Shopify - this means edits to your Shopify catalogue are immediately in Codisto and you don't have to mess about importing or exporting anywhere. It's also really easy to do stuff with the grid and set rules up for common things. The best thing about it was how easy the migration was. It immediately picked up all my ebay catalogue so I was switched over from inkfrog in about 30 mins. Amazon wasn't quite as simple as I had to paste some ASIN's into the grid but it was still much better than doing it from scratch. As for support, John has really helped me with a few technical issues affecting a couple of products and I'm really pleased with my experience so far. If you're selling on ebay and Amazon, this is the app you need.

Awesome help after having some difficulties setting the listing on Amazon. Support came right away from Noel and he was patient with a nontechnical person like me. Thanks, Noel

I just started using this app and was extremely impressed with the platform and the intuitive way it interfaces with Ebay and Amazon. Also there is 24/7 live chat which is awesome. The customer service person on the live chat guided me with ease through the process of listing my products. I'm very enthusiastic about finally being able to list my products on Ebay and Amazon through LINQ! Highest recommendation!

The most complicated thing i have ever come across. Also they are not available 24/7 for support, and when they are it has to be done over emails, or you need to install another software for chat (on their working hours) so trying to figure out how to set it up could take a while. So far it is still not working for me....also from what I have figured out, if your products do not have GTIN, or if you did not register them when you were creating the listing in Shopify, this wont work for you

This app and the people working there are so intelligent and fun to work with, it is such a wonderful experience! Love such smart idea!

This app keeps having issues with ebay and Amazon, Looks like we will be looking for a new provider. customer service and support inst high on the list of things for this company.

A spectacular app ever made. We just switched to the Shopify from Magento 2.0 and felt a big relief and the transition has been looked after by CodistoTeam which was truly amazing, especially Noel. The business operation becomes so easy, automated and time saver. Now we can amend the product details, price, pics etc with both major marketplace eBay and Amazon directly from one page. Many Many Thanks to Codisto Team

I WOULD LIKE TO SAY CODISTO IS ONE OF THE BEST APP WE ARE USING AND STAFF OF THIS COMPANY REALLY AWESOME Noel M HELPED ME A LOT THANK YOU FOR EVERYTHING YOU GUYS DID .

The best app for integrating eBay.com.au with Shopify. Fantastic customer service and speedy responses.

Love this app. It takes a small bit of integration and research if your new to it. But every time I had a question, support was there to help! Great support team. Love the app.

Simple yet very powerful app. It helped us managing our Amazon Seller Central accounts quickly where other solutions are more expensive and complicated to use

DeckBagZ

2018-10-02

United States

The battle with ebay and Amazon is over, and the war is won! After 3 years of failing miserably to integrate successfully... ( yeah 3 YEARS of lost business! ), I have accomplished this task in under and hour. If you've even tried to use Amazon's Seller Central, then this apps controls will seem like one of the easiest things you've ever done for your store. Believe it. Do it. You're losing money right now. deckbagz.com

great tool for powerlisting - great team of customer service :) i listed 2600 by hand in 4 years, this tool listed 1500 in a few hours