Reviews for Shopify Marketplace Connect

Newest Final review update; 8:32 am CST 12-27-2019 This review is in regards to a work-around for use with Amazon Handmade. There are a growing number of indications that there is a good work-around for Handmade inventory and price sync when the product is loaded manually on Handmade. A guide is promised and I will probably be back to re-install once the guide is published. Straight product to product seems to work fine for syncing inventory and price; variant work remains in progress. I am leaving the app with solid 4 stars. Good work Codisto. And Thank you. Final review: 7:27 am CST 12-15-19 This app was installed so I could see for myself about an off-label use with Amazon Handmade to sync inventory with Shopify; answers from Codisto about this had been inconsistent so I decided to check it out myself. Overall app review is 3 stars, but I will be happy try this app again in future. I did not test the app with regular Amazon. If this is your situation, I recommend trying the app! Support gets 5 stars as they are knowledgeable, have responded and tried to help me. Ebay part gets 5 stars; it seems to work pretty well and I did not loose any data when I tested an inventory sync with Shopify. Amazon Handmade off-label work around gets 1 star. Not yet ready for prime time. The inventory sync seems to work but at an unacceptable cost; there is a good bit more chatter going back and forth between Shopify and Handmade than I understood. The chatter produces with some serious results like erasing product descriptions, changing production times, removing category assignments and removing listings from the Amazon catalog entirely. And once you have synced your Amazon Handmade, whatever you do, DO NOT disable the offer as it produces some of the above consequences, I was told. I will be following Codisto in their facebook group to watch for updates and will hopefully try this app in future when work around bugs are worked out or a definitive connection is made with Handmade. And maybe even the addition of Etsy. -------------------------------------------------------------------------------------------------------- Update: 8:07 am CST 12-11-2019 5 stars for support with Noel. App is set up and seems to be working as advertised with a workaround for Amazon Handmade. The Amazon Handmade products (loaded manually on Amazon Handmade) have synced quantity with Shopify. The issue with Amazon Handmade seems to be the UPC which is not required on handmade goods. I will continue to update this review as the functions are tested. I really appreciate support working to help over the phone. This company clearly is interested in becoming a success. Update: 7:09 pm CST 12-8-2019 Thanks to Noel, on the other side of the world, for helping with set up; 5 stars to Noel! There was a timing issue during set up which was explained well. And Noel was able to talk me through part of set up with Amazon which was most helpful. Codisto support is working with me at my own pace, since this app is way over my head. Situation is looking favorable for inventory sync with Amazon Handmade. And being able to talk on the phone with Noel is GREATLY appreciated. Now let's see how the app runs and works. This will be a running review, updates at the top of the thread. App is installed, but not yet set up. 3 stars. Not for beginners. Information from support is conflicting at times, so am trying the app out to see for myself. My need is to be able to post all my handmade items for sale on all my channels and have the inventories synced back through Shopify so I don't oversell. Amazon Handmade is an Amazon outlier with respect to most apps. I have received info from one support person who says that if products are listed manually on Amazon Handmade, they will sync back to Shopify to keep inventory straight. This remains to be seen. This morning I processed a return/refund on Amazon Handmade and then got a new identical paid order showing up on my Shopify hub coming from Codisto; pretty sure this is a glitch, as I cannot confirm the purchase on Amazon. Inquiry sent to support who has been responsive so far, though probably in a different time zone.

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY. due to an app developer answer, I'm going to update my review with their almost harassing e-mails: Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has. ------ Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct. ------------- I had almost to ask to stop sending e-mails: Stop sending emails, this is the last time we are having any kind of communication. like I said before, all the best ( I don't have anything else to say or add) WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image, this is so far my experience with them, I hope you don't have to deal with the same.

This app is brilliant. I am in the uk and there's not much out there to link Shopify to the huge marekt places that are Amazon and eBay. I found this, installed, massive free trial which allows a huge amount of trial and error without paying for it, the support is fantastic, almost immediate responses. Any one badly reviewing this app needs to learn how to use it before saying it doesn't work, all of the reviews that claim this I can see are mistakes of the user, not the app. We have a WMS plugged in to the back of Shopify too, so in all, 3 systems relying on the app, absolutely no problem, plenty of sales coming through, in fact we took 4/5 ebay sales in the afternoon we set the listings up, that look brilliant might I add. Highly recommend this app, it works, it's easy to use (once you understand that there is some basic set up to do), the support team are awesome and it's pays for itself in 1 or 2 sales a month. You could easily triple sales with this app without investing any more than about $30 and a few hours a week. Brilliant.

I am happy with the features in the app, It is easy to use and the customer service are very responsive.

The support team is very effective, they helped me solve problems super fast. The app is super good and easy to use.

Very useful app, amazing support. I saved a lot of time by using this apps. I hope i can release new markets like Wish or Etsy.

The experience I had today with John has been outstanding. The service of back/forth emails to ensure would be a good fit with Joy was outstanding.

Selling on Amazon and eBay at scale is not easy, or at least it wasn’t until I found Codisto. Amazing software with really responsive, knowledgeable support. I’m really impressed and completely baffled by the bad reviews.

Love this app...integrates with eBay quickly and picks up variants of you have them. Amazon section is great for managing FBA pricing and creating new listings for existing products on Amazon. You can also create new products on Amazon via the Shopify interface. Codisto then brings that data from Shopify into Amazon. Amazon gating is a problem with certain products but thats not Codisto's fault. Works well with other app that connect with Shopify such as Connectr. Best support ever Ronell is super smart... .

Not only is the app amazing, the support is as well. Jae and Noel are very quick to respond to issues and fix them. Thanks...

Just started using the app to list selected products on eBay and Amazon. I found it remarkably straight forward and their 24/7 support was there immediately to help me out on a couple of minor set up issues. very impressed. As with any new app we have a few set up queries and their support replies really quickly - excellent.

app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!

I mainly use this app for Amazon and eBay to list the products from my Shopify store. Customer service is awesome they usually answer within a few hours and the app, once it is learned saves me so much time definitely five stars! Honestly any bad reviews on here are due to user error. Yeah it takes time to learn any new software. But if you put the time in to learn it in to use it I will definitely pay off at the end. I've tried a few other ones and this is by far the one that you must use if you want to list on both sites... you will save so much time, trust me :-)

Amazing app, does exactly what it says. Lots of things to get used to but Harryl at support was very patient and explained everything in full for me

I use this app to synchronize my shopify store with Amazon.com. Whenever I have a problem, the support team is always very helpful. Any issue I've had has been resolved very quickly. That being said, this app runs smoothly and I highly recommend it.

Really great help. If you are stuck or don't know about error you get, just chat or send message and they reply in few minutes. Great service. I have been using this since more than a year. Recommended, this app makes your life much easier in listing your products on Amazon. Must have for Amazon sellers for seamless integration.

Just started, but it makes a good impression. It is easy to understand and very helpful. Support reaction is very fast.

I use the app to integrate Shopify and Amazon. It works well and has saved a lot of manual lifting. Besides a couple of hiccups which support have helped resolve. https://bada-bean.com

I used the app to list my products on eBay. The installation steps are quite easy. I enjoyed the ease of it recognising my inventory details and easily importing it into the app. I equally like the ease of setting the shipment for my products. I set the category for my product to be set automatically on eBay. However, I do not the category my products are automatically listed on is appropriate for my product.

I installed this app and struggled a bit with the settings. But thanks to great support and response time i was able to finally make everything work! Amazon & Ebay took a lot of time to set up as well but Codisto have great knowledge of these marketplaces so they could actually help me with the setting up on these places too.

Easy setup in Shopify and great customer support! Only a few clicks to get started and the free trial is what every app should have.

I use this app to manage our items on amazon. great tech support. they reply VERY fast and very clear.

The folks with Codisto provide excellent customer service and they have been extremely patient as I have learned the app. Codisto is a great help in managing our sales and product information across Amazon & eBay.

Support has been great since we have linked Codisto to our Shopify account. A response is almost always given/resolved within 30 minutes! Fantastic support from Noel thus far and the app itself is user-friendly with tutorial videos if need be.

Great app. Quite easy to use once you work out the ins and outs. Support is always very quick and helpful.