Reviews for Shopify Marketplace Connect

good customer service, help quickly solve any issues within the app

The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.

RAIN did a great job with helping to resolve my issue. Thanks

This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection.

Great support...resolved the issue quickly. Very much appreciated

Ottima app, davvero comoda ed utile. Assistenza tecnica molto rapida ed attenta.

Great app and great support!

Although it's a bit of a learning curve, this app has allowed us to import our Amazon orders and fulfil faster along with our Shopify orders. The support has been great too. Highly recommended to streamline your business!

Fazlasıyla destek oluyorlar, tavsiye ederim

This tool is currently broken with Etsy. Etsy now requires a readiness state identifier - whether your product is ready to ship or is made to order - and Marketplace Connect has no function for setting this value, so and new listings fail to post to Etsy. Support only answers that the merchant should contact Etsy, while Etsy says their API allows for this identifier to be passed and the app developer needs to update their code. I am stuck in a loop of 2 support teams passing the issue back to the other.

I’ve always been very happy and satisfied every time I contacted Shopify support. They are always very helpful and willing to assist. I had a few situations that required support and every time the issues were resolved. Definitely worth 5 stars.

great support

Wir arbeiten bereits seit einiger Zeit mit dieser App. Es wurden für uns Änderungen vorgenommen (unterschiedliche Versandzeiten bei Varianten) Die App funktioniert für uns sehr gut und wir werden auch weiterhin damit arbeiten. Vielen Dank an den Support

Why etsy gone??? I was using it and I need it again Thanks for your review, Etsy have made some policy changes that affect order data. This can be found on the Etsy Help Center under "How to Use a Third-Party Provider to Ship Your Order" We apologise for any inconvenience this may cause. Nikki

not what i expected, it does not import items like i thiought it would

The purpose of a PLUG IN is to make life easier. This plugin does not update Global setting from one place, you have to manually update by Bulk Edit. With 4000+ products not helpful. When the Google /Shopify Category is mapped in Shopify ( a bit of work in itself) I now learn that their app needs me to manually insert a eBay category ID because "eBay has retired the APIs we were using to support eBay auto categorization. As such, it is now necessary to select a category when listing your products. When it comes to mapping the category, eBay only accepts a category ID for the listings, so I suggest reaching out to eBay to map the approved IDs to your products. " (So I am meant to contact eBay and redo 250 categories for 4400 products, no thanks) Does NOT make LIFE easy, does not matter the cost if it adds work to my effort rather than reduces it.

Great service from Mark L . Nice experience and a great help!!

Jae was extrealy helpful in with my question and assisted me in a reconnection issue I had. Cheers Ash

Perfect. Understood the issue and fixed it!

Joshua really helped me!

Excelente atendimento.

A wonderful tool for anyone selling in multiple marketplaces, and an incredible time-saver. Great customer service, too – helped me troubleshoot a number of things with ease!

So far works well. Support has been perfect too. Russ solved my problem fast.