Reviews for Shopify Inbox

I like that it shows me where my messages are so that I can respond to them.

Genial para conectar con los clientes de una forma facil y directa !1

IT'S A EXCELLENT APP, LOVE IT

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh). The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

Loved the shopify inbox chat portal

I like the app :)

good

Good tool to talk directly with customers

It is good to install and use.

all good easy to use

Muito bom !!!

goooooooooood

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

So help ful

very good

great

super easy to use.

Early in testing but really easy to use on desktop and on mobile.

gut

Buena aplicación, nos ayuda a generar ventas

love this chat

best

this is easy to use ماشاءاللہ انتہائی بہترین شکریہ

Bravo , cool job Shopify team . Thank you all team Regards from STOPARTS LTD Turkey

Very helpful and has increased our customer experience.