Reviews for Shopify Inbox

Love it

Not very happy with it. There's always a "delay". By the time a customer's message comes through to me, and I try to respond, they have left the store. Yesterday a customer kept messaging wanting a product. I answered her 3 times, with the direct link!! She kept asking, as if she wasn't getting my reply!!! This happens CONSTANTLY! I'm so frustrated an annoyed with this app! I can respond to a customer, and they never see it!!! I KNOW it says it will go to their email, however at least 90% of the time they either never see the email, or have lost interest!

Shuttles and Needles

2024-02-13

India

GOOD

Very easy to learn and use

very Good!!!!

It works well.

Very user friendly and convenient

Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.

Old Faithful

2024-02-12

United Kingdom

seems to do the job. no complaints thus far.

Mintwood Home

2024-02-12

United States

I would like to have more details about the customers and what pages they are on. Also more promotes for them on different pages

best

Super, enkel og effektiv måte å holde direkte kontakt med kundene i nettbutikken

TRES BIEN

Super application simple , fluide et fonctionnelle, c'est tout ce qu'on demande, en plus gratuite bravo !

i would give a 3 because it WILL NOT ALLOW ME TO. It really bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. So - I was giving higher but dropped it down to a three because reviews are not legit.

Works fine, we like it a lot.

Great way to connect with customers!

nice

its efficient and easy to use for both parties

ottimo app per chi vende onlne

nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.

Very useful app! I have had a good experience conversing with clients and converting them by building trust. Keep up the good job.

So easy to use, very customizable, and simply works!

il servizio Inbox funziona bene, pratico ed efficiente.

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